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Jira Service Management for HR

By Courtney Pool on Jan 13, 2021 12:58:15 PM

In November of 2020, Atlassian rebranded Jira Service Desk to Jira Service Management. With this rebranding, Atlassian sought to make one thing clear: JSM isn’t just for IT. In fact, any team who receives requests from others, whether from external or internal customers, can utilize JSM.

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