With this in-depth guide, you can expect to learn about:
- The key benefits of implementing an ESM strategy in your organization
- How ESM encourages collaboration and cultivates a customer-centric mindset among service teams
- ESM use cases for diverse business teams–including HR, Legal, Operations, Marketing, and Sales
- How Atlassian tools like Jira, Confluence, and Jira Service Management support ESM processes
Transform the way your teams work
Praecipio optimizes your business and empowers your teams by combining the dynamic Atlassian platform with our purpose-driven process methodologies. We share our 16+ years of enterprise-level expertise with organizations across all industries, bringing together the right products, apps, and customer-focused processes that create opportunities to solve big problems, enable innovation, and drive human connection. Since establishing an official partnership with Atlassian in 2008, Atlassian has recognized Praecipio as ITSM Partner of the Year in 2018 and Enterprise Services Partner of the Year in 2020.