Altassian’s Jira is perhaps the best issue tracking and software development management platform around. While Jira can be used in many, many ways, it’s found a sweet spot in the gaming industry.
This article assumes the reader has a reasonable understanding of Jira. The article highlights how Jira and Greenhopper – which collectively make up Atlassian’s Agile approach – can streamline game development. Check it out:
Quick-start projects. In Jira, you can start a new project in less than five minutes. That’s great for developers, since new projects can spawn at anytime during the production process.
Attach files for visual reference. Most developers use Adobe software to design game interfaces. During the development stage, there are usually multiple people designing and updating prototypes – so it’s easy to get off track. With Jira, designers can attach the a screenshot of the latest prototype to a project page, so everyone involved with the project can see where the interface is at and stay on the same page. And since Jira allows users to attach files to projects, tasks, time log items, and more, it’s easy for designers to offer team members a visual reference of where they’re at – even if they’re not in the office.
Support and ticketing. Jira helps IT support organizations handle hardware and software support more methodically. Support tickets can be submitted by anyone within the company. From there, they’re assigned to a qualified expert, and either resolved or escalated. This obviously benefits all businesses and not just those in the gaming industry. But for game developers on a tight schedule, hardware performance is critical – and a fast ticketing process ensures minimal downtime.
Bug tracking. Bug tracking is critical in the gaming industry. Jira’s organized, intuitive bug tracking system allows game developers to track the details, status, etc of every kink in the development process – ensuring better performance.
Document repository. Jira can also act as a document repository for files of all types. With a powerful search feature and page indexing capabilities, game companies can ensure quick access to important files – so long as they’re organized responsibly.
Crucible. A web based code review tool, Atlassian’s Crucible (a “friend” of Jira and Greenhopper) allows multiple people to review code online instead of having to crowd around a desktop or overhead projector – the “Google Docs” of code-writing. For game developers, that kind of collaboration is worth its weight in gold.
Greenhopper task tracking. Drag-and-drop task management that associates tasks with Jira projects, items, files, etc, etc. Completely intuitive, remarkably fast. We needn’t say more.
Customize to your heart’s content. Jira is easily and extensively customizable. Most of its customizations don’t require technical knowledge – so designers and developers with different skill sets can configure Jira with ease.
Insanely easy workflows. You don’t have to be a programmer to set workflows up in Jira. Develop workflows quickly to automate repetitive tasks.
Integration with non-Atlassian tools. Jira users can develop their own plug-ins to import and export data to and from Jira. This is crucial, since no software can tackle every need within an organization, and since game developers usually need to leverage multiple tools throughout their production.
That’s how game developers are leveraging Atlassian tools to streamline operations and production timelines. Again, it’s worth noting that much of what’s covered above applies to business of all types – not just those in the gaming industry. Check out our Jira articles to learn more about how Jira (and “friends“) can boost your operations.