Technology has become an integral part of modern businesses. However, managing technology can be a complicated and time-consuming process that requires specialized skills. This explains why by 2025, more than 60% of organizations will outsource the management of their IT infrastructure.
As IT leaders look to optimize resources and evolve with an organization’s ever-changing needs, they are turning to Managed Services to support their tech-driven business strategies. Managed Services enable organizations to fill in expertise gaps where needed and free up their teams to focus on work that moves business strategy forward.
What is Managed Services?
Managed Services refers to the outsourcing of information technology support and management functions. These services are designed to help businesses with their day-to-day IT needs, such as network monitoring, software updates, data backup and recovery, cybersecurity management, and more.
By outsourcing these services, companies can focus on their core business functions and increase productivity, while also reducing costs associated with hiring and training IT staff. This approach provides a more cost-effective and efficient alternative to in-house IT management, with 24/7 support available if problems arise.
What to Expect from Managed Services
Managed Services offer numerous benefits to businesses of all sizes, including access to a team of IT experts who can help improve system uptime and security, minimize risk, and reduce costs.
Through a subscription-based model, these services can be customized to meet the specific needs of the business and can provide a level of scalability that may not be possible with an in-house IT team. Your Managed Services partner ensures that your IT infrastructure is managed according to industry best practices and also offers multiple areas of expertise in databases, security, installations, integration, and administration to optimize your user experience.
This case study does a great job of illustrating how an organization can benefit from Managed Services. An industry leader in the railway technology space needed a way to host their Atlassian products without having to worry about the administrative overhead of managing the infrastructure themselves. By bringing on a Managed Services partner, the company was able to reduce costs, free up internal resources, and achieve a high-performing Atlassian environment.
A New Approach to Managing Your IT Infrastructure
Technology doesn’t run on autopilot — and neither should your support model. Too often, traditional services focus only on break-fix issues, leaving strategy and scale as afterthoughts. That’s why we evolved our approach.
Praecipio’s Managed Services go beyond reactive support to drive ongoing business outcomes. We help clients stabilize, optimize, and scale their technology operations through curated teams, proactive platform management, and strategic guidance — all tailored to their unique goals.
From Tiered Support and cross-platform integration to embedded teams and roadmap planning, our flexible model meets clients where they are and grows with them. With 24/7 coverage, multi-tiered support, and dedicated expertise across Atlassian and connected platforms, we turn technology into a true enabler of business success — not a bottleneck.
Around-the-Clock Coverage for Critical Infrastructure
Managing Microsoft Azure, Active Directory, O365, and Exchange requires deep expertise and constant oversight. Our Managed Services offering includes 24/7 support for these foundational platforms, delivering proactive monitoring, incident response, and best-practice administration.
We help clients reduce downtime, strengthen security, and ensure reliable access to essential systems — without the overhead of building those capabilities in-house. As needs evolve, our flexible model scales with your environment, keeping your cloud operations secure, stable, and aligned to business priorities.
Get Started with Managed Services
To drive meaningful business change, you need a partner with the expertise to manage your technology infrastructure—enhancing performance, minimizing risk, and scaling with your organization.
No matter the size of your business, we offer Managed Services that fit your needs. From just the basics with essentials up to residency, a subscription with Praecipio ensures a team is proactively focused on your technology, all the time, in real time.
If your IT team could use additional support, contact us, and we'll set up a call with one of our experts to discuss how we can help your organization connect your tech capabilities with your business strategy.
