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3 min read

Could Testing Be the Missing Link for Effective Agile Transformation?

By Praecipio Consulting on Feb 20, 2019 7:03:00 PM

NOTE: The following is a guest post by Tricentis Director of Product, Ryan Yackel.

Topics: testing
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3 min read

5 Reasons You Should Add Atlassian Confluence to your Mix of Tools

By Praecipio Consulting on Dec 11, 2018 2:20:00 PM

Atlassian Confluence is a wiki platform that allows document creation, collaboration, and management. It is a one stop shop for document storage and knowledge sharing. It integrates seamlessly with Jira, has powerful add-ons, and enables knowledge sharing, storing, and managing within teams. Confluence allows teams to create spaces for their area of focus while also giving visibility to content from one team to another in an organized manner.

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2 min read

DevOps + Atlassian = Doing it Right

By Praecipio Consulting on Sep 17, 2018 11:00:00 AM

You've probably heard about a lot of the benefits DevOps teams enjoy - more effective investments, less stressful deployments, increased collaboration and visibility, and a healthier, happier, more empowered team.  With such encouraging results, the choice to take on a DevOps approach becomes an easy one. The trickier question, then, is what products can help your team take on that approach?

Fortunately, there are thousands of applications to help get you there.

Unfortunately, there are thousands of applications to help get you there.

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2 min read

Tips, Tricks, and Tools for Time Management

By Praecipio Consulting on Aug 27, 2018 11:00:00 AM

In an age where there’s a tool for every toil, we’re fortunate at Praecipio Consulting to be able to work with the best tools available. As an Executive Assistant who survives on staying organized, ahead of the game, and juggling with an exceptional attitude is just part of the day-to-day. If you hear “How do you do it?” you are not alone. How do I do it? The right tools.

Topics: Blog
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8 min read

Praecipio Labs: Control Systems with Neural Networks

By Praecipio Consulting on Aug 15, 2018 11:00:00 AM

What, why?

My favorite class in college was Neural networks for non-linear control systems which was way out of my league but I wanted it, so I powered through. I majored in mechanical engineering and studied computer science and electrical engineering because of a passion for robotics. This class blew my mind. Life being what it is, I went off to build a career which took me away from machine learning until recently. Things have come a long way in the intervening years and I wanted to recreate the approach we used in this class.

The animations that we created were what most captured my imagination because they would show the controller learning and improving.

Topics: Blog
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3 min read

The Five Things You Should be Automating For More Effective Incident Management

By Praecipio Consulting on Aug 14, 2018 11:00:00 AM

 

Guest blog post by Erin Jones, Partner Manager, xMatters

Access your monitoring platform and find the alert. Export the data report. Create an issue in Jira, then attach the data report. Search assignees and add all necessary parties to the ticket. Spin up a chat room for the incident to facilitate swarming. Log into your StatusPage and let your users know about the incident, at each stage, as you can now finally get around to resolving it.

Topics: Blog ITSM
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2 min read

What You Need to Know about Page Results Rankings in Confluence

By Praecipio Consulting on Aug 13, 2018 11:00:00 AM

Search engines have the ability to house a plethora of information that helps users find the answers they're looking for. As more information gets pumped into a search engine or knowledge base, the importance of finding what's relevant becomes increasingly important.

Topics: Blog confluence
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3 min read

Metrics that Matter to ITSM Pros

By Praecipio Consulting on Aug 13, 2018 11:00:00 AM

ITSM Metrics 

There's a common saying that you can't manage what you can't (or don't) measure. Often attributed to Peter Drucker, the godfather of Business Management, the thought here is one must clearly define success criteria, establish a benchmark, and track variance in order to realize improvement and/or identify problems. A quick Google search returns articles both lauding and contesting this maxim. In a Forbes article from 2014, Liz Ryan writes, "That's BS... the vast majority of important things we manage at work aren't measurable, from the quality of our new hires to the confidence we instill in a fledgling manager." She continues to explain that by focusing too much on the numbers, companies often miss out on the big picture. 

Topics: jira Blog ITSM
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3 min read

The Intranet is Dead!

By Praecipio Consulting on Jul 27, 2018 11:00:00 AM

Over the past few years, we have worked with a variety of organizations to help design and build intranets. The majority of these organizations were moving away from sites that were built on Microsoft’s SharePoint stack, and were looking for custom designs to better meet business needs. From creating intranets from scratch to simply offering a new look and feel, we have seen it all, and we know what works well and what doesn't. And we have noticed commonalities between organizations looking for an intranet solution. Organizations often share the same goals and challenges, and all can agree that the idea of building an intranet can seem daunting. 

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4 min read

Save Millions in a Matter of Minutes with Jira Service Desk

By Praecipio Consulting on Jul 23, 2018 11:00:00 AM

Automation saves teams from the monotony of repeatable processes. More importantly, it saves businesses time and money. According to a recent report by our partner Splunk and Quocirca, organizations face an average of 1,200 IT Incidents every month. Using automation to reduce the time it takes to resolve these incidents is a no-brainer. In this article, we'll describe how you can implement time and cost saving business process automation rules in a matter of minutes using Jira Service Desk.

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