Atlassian Jira's a remarkably flexible tool. For most who hear “Jira,” things like issue tracking, project management, and software development come to mind. Very rarely do people think of ITIL in relation to Jira. But then again, many don’t know what ITIL is.
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Altassian’s Jira is perhaps the best issue tracking and software development management platform around. While Jira can be used in many, many ways, it’s found a sweet spot in the gaming industry.