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8 min read

Transitioning to SaaS: Pizzas and Pitfalls

By Christopher Pepe on Dec 29, 2020 1:14:00 PM

What is SaaS (Software as a Service)?

COVID-19 has changed the world in many ways, accelerating the pace in which the digital transformation has upended traditional modes of working and living. Whatever your organization was planning to do in 2020, whatever 5-year plan you had, is no longer valid. No matter what sort of business you are, your dependence on technology has escalated. You have probably built the services in the table below or at least run them on your infrastructure, managed by your IT teams.  COVID-19 has forced you to ask the question: do I still need to run and manage this service internally, or can I save money and time by letting someone else perform this service for me?

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5 min read

How Your SaaS Provider Contributes to the Customer Experience

By Christopher Pepe on Dec 16, 2020 1:44:00 PM

SaaS Providers & Customer Service

The year 2020 has forced organizations to consider how they service customers and enable staff to do their work by having them reconsider the benefits and value of their current technology practices. 

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7 min read

SaaS can be SAFe®

By Christopher Pepe on Dec 11, 2020 2:30:00 PM

SaaS is the future

2020 has caused the world to work from the internet. Whatever you used to do in your own data centers can now be performed by vendors, be they cloud or software service providers, better, faster, more securely, and at less cost than you.

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4 min read

Atlassian Releases Jira 5

By Praecipio Consulting on Feb 22, 2012 11:00:00 AM

So you’ve probably heard already – Atlassian released Jira 5 today, loaded with tons of new stuff. Here’s Atlassian’s press release, which gives a cumulative primer:

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2 min read

SharePoint ROI: It's Up to You

By Praecipio Consulting on Jul 6, 2010 11:00:00 AM

ROIs matter most in high-effort, high-impact business decisions. Today, we put SharePoint ROI to the test.

Typically, the ROI from SharePoint depends on how it’s used. As Robert McDowell said in his book In Search of Business Value: “Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI.”

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2 min read

ITSM: The Backbone of Cloud Computing

By Praecipio Consulting on Jun 15, 2010 11:00:00 AM

IT Service Management (ITSM) and cloud computing don’t always appear in the same discussion – even though one can’t be done well without the other. Integrating the two is especially important as we move further into (what could be) the fundamental shift toward cloud computing.

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2 min read

The Difference Between Cloud Computing and SaaS

By Praecipio Consulting on Apr 21, 2010 11:00:00 AM

In a business world clouded with buzzwords, it’s easy to lose track of the actual meanings of terms relevant to the IT industry.

Take cloud computing, for example – one of the tech industry’s biggest buzzwords at present. A number of software vendors have been using the phrase “cloud computing” to market their Software-as-a-Service (SaaS) products. Are the two terms different from one another, or the same? Or is cloud computing truly a meaningless buzzword?

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