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CONFLUENCE

Bring Structure to Your Team’s Knowledge

From strategy docs to sprint recaps to your knowledge base, Confluence helps you centralize the information your teams use every day. It’s how high-functioning teams keep their work visible, current, and actionable.

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STOP THE SPRAWL

Why Teams Use Confluence

When everyone’s working in their own doc sandbox, things get weird, fast. Confluence gives your team a single place to create, review, and reference the work behind the work.

One Place for Docs

Notes, plans, and decisions, where they belong in an easy-to-find place.

Real Collaboration

Work together in real-time or async, without stepping on each other’s edits.

Tie Docs to Delivery

Link directly to Jira issues and dashboards so context follows the work.

Templates That Save Time

Standardize repeatable workflows like postmortems, project briefs, and specs.


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KEEP TEAMS ALIGNED

Stay On The Same Page

Confluence helps you document the work behind the work. Planning, decisions, and context stay visible, so execution stays on track.

Show the Why

Capture the thinking behind every project, not just the task list.

Make Context Stick

Decisions live alongside the work they impact.

Reduce Repetition

Avoid duplicating efforts by making past work easy to find and reuse.

Live, Not Locked

Pages evolve as your team does; no dusty folders here.

Know Who Changed What

Version history keeps everyone accountable (and sane).

Edit Without Interrupting

Real-time updates mean less back-and-forth and fewer conflicts.

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KEEP DOCS UPDATED

Built To Improve

Pages stay live, not locked in old folders. Edit in real-time, track updates, and stay current without adding complexity.

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KEEP WORK MOVING

Scale Without Slowing Down

Whether you’re 50 or 50,000 people, Confluence adapts. With smart permissions, built-in security, and tight integrations, it works how your teams already work.

Built for Growth

Confluence adapts seamlessly, whether you're onboarding a team of five or five hundred.

Permissions That Make Sense

Control access without needing a manual (or a miracle).

Integrated by Design

Works hand-in-hand with your existing tools.

Structure That Holds Up

We organize your content so it works at scale.

Rollouts Without Drama

Fast onboarding, fewer headaches, better adoption.

Support That Sticks

We stay with you to optimize as your needs evolve.

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KEEP IT SCALABLE

Set It Up Right

We go beyond the basics, helping you set up Confluence in a way that’s built to last and scale. 

 

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SUPPORT YOUR SUPPORT TEAMS

Leverage Your Knowledge Base

Confluence and Jira Service Management work hand-in-hand, with preconfigured spaces dedicated to serving your service team with the information they need.

Connect Confluence + JSM

Preconfigured spaces make it easy to share critical knowledge across your service team.

Empower Self-Service

Customers can access relevant KB articles directly from your Jira Service Management portal.

Assist Agents in Real Time

Agents see context-specific article suggestions right inside their support tickets.


BUILT FOR COLLABORATION

Connect People & Tools

Confluence doesn’t operate in a silo, and neither should your teams. As part of Atlassian’s Teamwork Collection, it connects people, tools, and information across every stage of work, making it easier to plan, communicate, and deliver without the chaos.

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Jira: Plan + Track Work

Keeps teams on track and responsible, from everyday tasks to strategic goals. It's your guide for organized and scalable execution.

  • Devon Lane
  • Feb 15,2022
  • 12hours
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Loom: Advanced Work with Video

Help your team communicate faster and clearly with async video that cuts through the noise (and the meetings).

  • Devon Lane
  • Feb 15,2022
  • 12hours
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Confluence: Create, Find, & Use It

Turns scattered ideas into structured knowledge—so teams don’t just write things down, they use them.

  • Devon Lane
  • Feb 15,2022
  • 12hours
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Agents: Bring AI Into Daily Work

Bring real, usable AI into the rhythm of teamwork with no disruption and smarter execution.

  • Devon Lane
  • Feb 15,2022
  • 12hours

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Want More Out Of Your Atlassian Stack?

We know the Atlassian ecosystem inside and out. Whether you're scaling Confluence, refining workflows, or getting serious about service management, we’ve got you covered.


Smart Search

Find exactly what you need, and fast. Personalized, connected, and built to cut through the noise.

AI Teammates

Pre-trained agents that take work off your plate, not add to it. Ready to go, out of the box.

No-Code Automation

Build workflows and solutions in minutes. No dev support required.

Contextual Answers

Get real-time insights right where the work happens, without switching tools.

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GET CONNECTED

Rovo AI: Built-In Intelligence for Better Work

Rovo brings real, usable AI into the tools your teams already rely on, like Jira, Confluence, and the Atlassian Cloud, helping you move faster, find answers instantly, and get more value from your systems without the noise or context switching.

QUESTIONS? MEET ANSWERS.

Still Curious About Confluence?

Get quick answers to the most common questions about what Confluence does, how it works, and how it fits into your team.

What is Confluence?

A collaborative workspace where teams write, store, and share the work that keeps the business running.

Does it work well with Jira?

Yes. You can link Confluence pages to Jira issues, epics, and dashboards to give context without duplicating work. Confluence has native integration with other products in the Atlassian Ecosystem, including JSM and more, all housed within your Atlassian Cloud environment.

Is it secure?

Yes. Confluence Cloud meets enterprise standards for security, privacy, and data protection.

Is it just a wiki?

Not really. It’s a full knowledge management system with version history, permissions, templates, and real-time editing.


Related Resources

Featured Article - Team Data ARTICLE
Tips for a More Organized Confluence Space
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Confluence by Atlassian: Understanding the Software
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How to Get Started with Better Confluence Templates
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WE ARE ON A MISSION TO

Build You a Truly Connected Enterprise

At Praecipio, we don’t just deploy tools; we integrate them seamlessly, aligning your strategic vision with the teams executing it. We understand that tech’s true value lies in how it’s used—empowering, not complicating. We leverage our VISTA approach to dive into the heart of your business, aligning strategies, processes, and people. We’re the hands-on experts who get the right shit done, redefining how you work, not just the tools you use.

Get Started With Confidence

From smart structure to quick wins, we’ll get your team up to speed, fast. Confluence, configured with purpose and ready to deliver. Let’s get started.

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