3 min read

Everybody Gets a Pony! Top 5 Reasons to Outsource Your Hosting & Managed Services

By Praecipio Consulting on Dec 15, 2014 11:00:00 AM

As the holiday season approaches, my family will undoubtedly ask me the same thing they do every year - What do I want? Since I was a little kid, I've always given the same answer to no avail, my request steadfast and unchanging: I want a pony. The likelihood of my receiving a pony this Christmas is still as unlikely as it's ever been, and I ask knowing that I'll be getting pajamas, stationery, and other non-pony related items like every previous holiday. While I repeatedly ask for the pony, the regular maintenance and upkeep (not to mention storage) of a pony is more than I can handle. Believe me, I'd still love a pony for Christmas. My life and schedule might permit some allocated riding time, but I don't have the resources or bandwidth to commit to everything else that goes into pony ownership. 

Wouldn't it be great to get something you really want, that would make your life better, and never deal with the time-draining, resource-monopolizing hassle of upkeep?

Companies around the world have recognized for years that the Atlassian product suite is the ultimate in scalable, reliable Application Lifecycle Management (ALM) and business management products. Offering both Cloud and Server versions of the tool set, users get varying levels of functionality and add-on capability. While Server versions offer extra options, businesses often opt for Cloud instead, as it brings them an Atlassian-hosted solution. Now, with Praecipio Consulting's Hosting and Managed Services, you get the benefits of a Server instance with the freedom of outsourced hosting by our Atlassian Enterprise Platinum experts. 

Our Top 5 Reasons to Outsource Your Hosting and Managed Services

5. Save Your Space

My hypothetical Christmas pony needs room to run and graze, so keeping it in my small, urban backyard is impractical. Likewise, software needs room to run and the power to do so. Server instances consume RAM and can slow the speed of other processes running concurrently. With Praecipio Consulting's Hosting services, we host your Atlassian instance on our dedicated Rackspace servers, giving you uninterrupted process flow and unburdened memory. Enterprise industry leaders choose our Atlassian hosting because it frees them up to do their business faster, increasing process and profit. 

4. Trusted Expertise

I love ponies, but am no pony expert (nor do I have time to become one). Similarly, you may not have the bandwidth or expertise to be your team's go-to on your Atlassian instance when something goes awry. With Praecipio Consulting's Hosting and Managed Services, you get an Atlassian Platinum Enterprise consultant dedicated to your instance. By outsourcing your Atlassian expertise to Praecipio Consulting, we deliver the answers and results that your team relies on for continued functionality and success of your instance. Our consultants have a deep expertise around the entire product suite, stemming from years of implementations, configurations and optimizations - so you know your instance is in the best hands possible! 

3. Increase Time and Resources

Keeping up with a pony would require a significant portion of my time and finances to maintain - even if nothing was wrong with the pony. Your software also requires regular touches, from upgrades to regular maintenance, which can all take people, time and money away from your organization. Wouldn't you rather focus on your job and let someone else do the work? Praecipio Consulting can make that happen. Our Hosting and Managed Services include all the scheduled maintenance and upgrades required to keep your instance at its best. No more blocking out time in your schedule to perform that upgrade. Praecipio Consulting has you covered!

2. Maximized Performance

If I had a pony, I would want it to have the very best of everything- including environment. A stable, well maintained environment is as critical for pony care as it is for your instance and, using Rackspace servers, our Hosting ensures that your Atlassian platform has the utmost uptime and availability. You know you can always count on your instance to perform the way you need, when you need it. 

1. Rapid Resolution

Sometimes ponies get sick. Or wander away from the pasture. Or any other number of pony-related problems befall them. With all that I have to deal with in my daily life, I can't guarantee that I'll be the quickest person to respond to the needs of my pony. When your instance goes haywire, you need it fixed immediately. Downtime and system issues equate to lost time and money (not only spent fixing the problem, but in the stop of workflow). When your instance goes down, don't waste time and money- just call Praecipio Consuting and get it fixed quickly!

While getting a pony for Christmas may be something I can only dream of (along with the team it would require to house and maintain said pony), a well maintained, expertly cared for Atlassian instance is within everyone's reach with Praecipio Consulting's Hosting and Managed Services. By letting us manage your Atlassian instance, you save time, money and resources while getting the best functionality and service for your software platform. Increase your ROI, maximize processes and drive down costs with our Hosting and Managed Services for your Atlassian products. We promise to take excellent care of your "pony."

Topics: blog best-practices managed-services reliability uptime hosting itsm
1 min read

Stash in the Enterprise: Meet Stash Data Center

By Christopher Pepe on Sep 17, 2014 11:00:00 AM

Atlassian shot into the Enterprise with the release of their revolutionary JIRA Data Center in July, followed by Confluence Data Center in August. Major companies worldwide relying on Enterprise-level, mission-critical processes rejoiced- and now, they have even more reason to celebrate! Now Stash, the popular source code management for Git, is the newest Data Center offering from Atlassian. Currently in its beta version, the first and only platform of its kind to provide a highly available, scalable solution to collaborative Git teams of unlimited sizes with countless products and processes, Stash Data Center brings optimal uptime, the utmost reliability and unlimited scalability. It's only been a week since Scott Farquhar and Mike Cannon-Brookes introduced us to Stash Data Center in the Opening Keynote of Summit, but the IT community is already buzzing over the newest addition to the Atlassian Enterprise family!

Let's meet Stash Data Center!

AVAILABILITY

Using active-active node clustering, your Stash instance is always up and running! Should a node go down, the load balancer distributes the processes of the failed component to keep your workflow moving and kick off node repair. Once the node is fixed, Stash Data Center automatically updates your data with rapid re-indexing so you never miss a beat.

SCALABILITY

Whatever size your instance, Stash Data Center scales to your needs. The platform ensures your Git repository can be accessed quickly, efficiently and at all times- no matter how many users and functions are running concurrently. Have more data than you can handle? Just add another node to your instance to help share the load

SECURITY

Control who has access and permissions within your Git repository with Stash Data Center's robust security options, as well as customizable workflows to get the right code to the right people. Operating on premise and behind the firewall and using global, project, repository and branch level permissions, Stash Data Center provides the safest way yet to run mission-critical Git processes.

Atlassian thrilled new and existing users across the world with their six big product announcements and Enterprise teams everywhere cheered over Stash Data Center! 

Topics: atlassian blog atlassian-summit best-practices bitbucket enterprise reliability repositories scalability uptime data-center git high-availability atlassian-products
2 min read

Jira + ITIL Working Together

By Praecipio Consulting on Jun 24, 2011 11:00:00 AM

Atlassian Jira's a remarkably flexible tool. For most who hear “Jira,” things like issue tracking, project management, and software development come to mind. Very rarely do people think of ITIL in relation to Jira. But then again, many don’t know what ITIL is.

If you’re a developer or in IT and don’t know what ITIL is, you should. It’s a set of processes for managing lifecycles with relationships to one another. It’s the most widely-accepted approach to IT service management in the world – a set of best practices drawn from public and private sectors around the world. ITIL doesn’t just apply to IT service management (ITSM), though – it’s a reliable methodology for managing any type of complex technological process.

Jira’s an Atlassian tool that’s phenomenal at lifecycle management (workflows, custom fields, etc). It’s designed to be issue-centric, built around managing issues or bugs that pop up within a product or service’s lifecycle. This functionality extends far and wide when you expand how you define an “issue.” On the surface, an issue is more like a problem – but considering an issue’s attributes, it can easily qualify as a task or milestone. With that in mind, Jira can facilitate far more than simple issue tracking. It can support complex process lifecycles.

Every process is a web of highly dependent relationships between regular and conditional tasks – including ITIL processes like Incident Management and Problem Management. The huge breakthrough here is making Jira projects and workflows represent (and support) ITIL processes. Let’s take an incident for example. An incident goes through several states:

(1) detection and recording
(2) classification and initial support
(3) investigation and diagnosis
(4) incident closure

A good Incident Management process within a good technology helps reduce meantime to recovery – i.e. recover from an incident. We all know how well Jira facilitates transitions and workflow. Let’s take it a step further…in ITIL-based Incident Management, we are supposed to designate incident ownership, actively monitor, track and communicate. BINGO! This what Jira does.

Let’s take this another step further. Problem Management is a process used to identify root cause to reduce the number of incidents – thereby increasing the meantime between failures. Using Jira, we can manage root cause analysis and associate the individual incidents (manifestations) back to the Problem Management record we’re analyzing. This ability to link records and collaborate makes Jira a great Problem Management solution. Add Confluence to the mix and the effectiveness is improved further.

Going another step further – having ITIL-based ITSM processes running in Jira alongside your organizations SDLC further helps IT align its capabilities to deliver the highest, best quality software and service delivery.

We’ve helped clients implement Jira to manage Incident Management, Change Management, Problem Management, Asset Management, Software Development, Testing… we love the Altassian products and so do our clients.

Topics: jira atlassian blog asset-management confluence issues management problem process reliability sdlc services software workflows tracking change development incident-management it itil itsm lifecycle methodology bespoke
1 min read

The "Business Stuff" Behind the Innovation

By Praecipio Consulting on May 3, 2011 11:00:00 AM

Great ideas sell, even without the fortification of brand or tangibility. If an idea’s well-built, well-defined, and in-demand, sales are almost guaranteed with a little marketing.

At SXSW in March we saw lots of great ideas – ideas that practically sold themselves. We spoke with some start-up app companies that had over 100,000 downloads in their first month. Another was growing so fast they were figuring out how to hire 50 people in their third month of operations. In these dream scenarios, it’s hard to imagine what more you need to succeed. With a 1500% growth rate, what’s to worry about?

But even lottery winners must face reality at some point. In this case, every business is still a business. No matter what you’re selling, you’ve got books. Records. Processes. If you’re going to succeed, you’ve got to have that stuff organized. The more dynamic and exciting your product is, the more sales you’ll make short-term. The more efficient and consistent you are, the more money you’ll make long-term. While developing efficiency and consistency is generally not as fun as product development and demos, it’s what fortifies the innovation you’re selling.

That’s the bigger picture of what we do. On the surface it looks like IT development strategy integration reliability blah blah blah, but really, it's enabling great ideas to stick around long-term. And that's not to strip those words of their meanings. Strategy, for example, determines the direction and scope of every business process that goes in and out the door. Integration determines if two of the systems you work with daily will actually talk to one another. And if things aren't reliable then you might as well go home and make toast, because your operations are metaphorical toast. We make great ideas into outstanding businesses. That’s what counts!

Topics: blog bpm business efficiency process reliability sxsw development integration it

Praecipio Consulting is an Atlassian Platinum Partner

This means that we have the most experience working with Atlassian tools and have insight into new products, features, and beta testing. Through our profound knowledge of Atlassian environments and their intricacies, we can guide your organization as you navigate these important changes.

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