MODERN SERVICE MANAGEMENT

Connect Your Technology to Strategy

Choose the right partner for your transformation journey

msm-solutions-hero
TODAY'S BUSINESS RUNS ON TECH

Embrace Transformation as the New Normal

The role of IT within the enterprise has shifted, and so have expectations for IT leaders

data-line-up

Yesterday’s goal was always-on software. 

Today’s goals are business outcomes that deliver measurable results. 

cloud-check

Yesterday’s tools lived on servers you managed. 

Today’s tech runs on the Cloud, with the minimal infrastructure needed from your team. 

value-brilliant-together

Yesterday’s IT department was a cost center. 

Today’s IT is a business enabler.

rocketship

Yesterday's mission: Run your mess for less.

Today’s mission is to grow towards a scalable agile architecture that drives your business forward.

Group Workflow-1

You Need Modern Service Management from Praecipio

Modern-day IT knows that investing in an improved team member experience yields an improved user experience. By aligning technological capabilities with evolving business strategies, the organization can make transformation a way of working. 

To reach this ever-moving target, you need a partner with the know-how, experience, and size to connect your technology capabilities to your business strategy, now and in the future. 

BEST IN CLASS. CUSTOMIZABLE.

Get Full-Spectrum Modern Service Management

By combining Catalyst-level service with Cumulus hosting, you have a team proactively focused on ways to evolve your technological capabilities to fit your growing business needs–all the time, in real-time. As you move up in service, you’ll…

arrow-right
Select your Catalyst Subscription 

Four service levels to meet your changing needs, From the Essentials package to Residency, we can make your tech work for you.

journey-lines_clouds
arrow-right
Build a Scalable Agile Architecture

Build the structures you need to meet business goals as you grow more agile. Incorporate DevOps practices, harness data, and streamline processes.    

journey-lines_subscribes
arrow-right
Invest in Cumulus Cloud Hosting

Migrate to the Cloud while maintaining privacy. Maintain data in your own Cloud-based database. Leave the rest of the mess to us.

journey-lines_agiles
LET'S CONNECT

Praecipio Is Your One-Stop Shop

As a Platinum Atlassian partner that blends business consulting and extensive technical knowledge, you can trust us to solve your toughest challenges and secure your most sensitive projects.

Connect with our team. We have the perfect combination of business transformation expertise and technological excellence to help you anticipate every risk, stay ahead of every change, and seize every opportunity.

Man Puzzle
REAL-TIME, ALL-TIME SUPPORT

Choose Your Ideal Catalyst Subscription

No matter your business, we have a subscription to fit your needs. From just the basics with essentials up to residency, a subscription with Praecipio ensures a team is proactively focused on your technology, all the time, in real-time 24/7 global support.

Essentials

Basic Connectivity for Your Tools

support-stars_essentials

Power administration to keep your Atlassian configuration running smoothly at a fraction of the cost of full-time administration. Deep expertise and timely support, when you need it.

Request Pricing

 
Premier

Level Up with Essentials +
Comprehensive Support

support-stars_premier

Drive your business and technology forward. Get all of the Essentials + the expertise of networking, systems engineering, database administration, and integrations rolled into one. 

 Request Pricing

 
Architecture

Create a Strategic Blueprint
that Grows with You

support-stars_blueprint

Drive scalability to operationalize how your IT platform enables business and transformation outcomes. Go beyond your Atlassian platform and increase speed and alignment across your business.

Request Pricing

 
Residency

Gain an Exclusive Team that Can
Flex to Meet Future Needs

support-stars_residency

The residency includes all of the above + dedicated team members for the ultimate hands-on partner experience. Our team is dedicated to the success of your business.

 Request Pricing

 

 

Can't decide? Reach out to discuss your needs with our experts.

IN THE CLOUD OR ON PREMISES

Get Infrastructure Management in your Environment of Choice

Keep your on-premise servers and instances up-to-date and hassle-free.  Or let us host your applications in Cumulus.

FILL THE GAPS & MEET CHANGES HEAD-ON

Could Your IT Team Use a Hand? You Are Not Alone.

 

 87%  

 

CIOs who seek help either want to access difficult-to-find skills or to free up resources to focus on their core business.

Modern Service Management fills the gaps, freeing teams to deliver value to customers.

 #2  

 

CIOs report the second most difficult skill to find is change management. #1 is cyber security.

Modern Service Management evolves with you to meet changes head-on.

SUCCESS STORIES

Explore How We've Become a Staple for Teams

Discover how companies just like yours are making the most of Modern Service Management from Praecipio.

CASE STUDIES
Modern Service Management

Jira Service Management Implementation for a Major U.S. University Gets an A+

CASE STUDIES
Agile Process

Agile Process Assessment for Leading Providers of Tech-Enabled Healthcare Services

Latest Resources

 

Platinum Solution Partner clear
WE ARE ON A MISSION TO

Build Connected Enterprises, One Organization at a Time.

Through a combination of Atlassian, Software, DevOps, and Agile capabilities, Praecipio delivers proven value that goes beyond product expertise. By leveraging the Atlassian platform and our suite of enterprise-level solutions, we create a seamless connection between your people, process, and technology.

 

Unleash the Full Power of Your Investment

Learn how to maximize your return. Choose the right partner for your transformation journey. 

 

Badge_Neutral_RGB_Cloud
Badge_Neutral_RGB_ITSM
Badge_Neutral_RGB_Agile