MODERN SERVICE MANAGEMENT

Connect Your Technology
to Strategy

Choose the right partner for your transformation journey.

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TODAY'S BUSINESS RUNS ON TECH

Slow is the New Down: The Modern Approach to Managed Services

The world is changing, and if you're not keeping up, you're falling behind. Customer expectations are shifting, and business priorities have become moving targets. You need speed, security, compliance, and responsiveness. Your users want simpler tools. Leadership is demanding insights and analytics, and they wanted them yesterday.

Do you want to leverage a connected enterprise of tools to drive your business forward? Are you looking for a partner that doesn’t just keep pace, but shatters the mold? You need expertise, support, and technical depth that goes beyond any one product or toolset. You need something that defies the ordinary. You need more than you ever thought possible. You need a unicorn. 

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Beyond Ordinary Solutions

Ordinary? Never heard of it.  We're not just another partner; we're the game-changer you've been searching for. With us, shatter conventions and redefine standards. 

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Comprehensive Services

We're more than just tech support. At the nexus of strategy, unparalleled UX, and ESM, we transform tools from mere IT platforms into dynamic business catalysts.

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Emphasis on Speed

It's a fast world; We don't just help you keep up; we ensure you're in the lead. Speed, security, responsiveness - we've got it all. With us, you're always a step ahead.

We’re Not Just Talking Tech - We’re Speaking Success

We don’t just play inside the box with one toolset; we embrace the entire spectrum of a connected enterprise. Are you ready to translate tech into success? We do it with expertise that goes beyond Atlassian's tools. Your business doesn't just deserve better; it demands the exceptional. Don't be the one clinging to a one-trick pony when you could be soaring with a unicorn. Contact us today, and let's transform your business together.

Features & Services Other MSP's Product Specific Advisory Services Praecipio
Subscription-based services focused on client experience    
Platform strategy for Atlassian-specific features, insights, and communication with product teams 
   
Focused attention on domain-specific solutions (ITSM, Agile, DevOps)
   
Senior advisory team, and quarterly onsite reviews 
   
Proactive maintenance and management of the tech stack
     
24x7 integrated monitoring & incident management 
     
Curated team of Atlassian engineers and hands-on work in the client environment       
Full-service menu for Atlassian stack configuration, administration, and best practices 
     
Strategic roadmapping based on client-specific maturity, including non-Atlassian products and impartial client advocacy 
     
Non-Atlassian platform strategy, 3rd party vendor relationships, and integration strategy      
Expert advice and partnership across your connected Enterprise
     

 

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You Need Modern Service Management from Praecipio

Modern-day IT knows that investing in an improved team member experience yields an improved user experience. By aligning technological capabilities with evolving business strategies, the organization can make transformation a way of working. 

To reach this ever-moving target, you need a partner with the know-how, experience, and size to connect your technology capabilities to your business strategy, now and in the future. 

BEST IN CLASS. CUSTOMIZABLE.

Get Full-Spectrum Modern Service Management

By combining Catalyst-level service with Cumulus hosting, you have a team proactively focused on ways to evolve your technological capabilities to fit your growing business needs–all the time, in real-time. As you move up in service, you’ll…

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Select your Catalyst Subscription 

Four service levels to meet your changing needs, From the Essentials package to Residency, we can meet you where you are and make your tech work for you.

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Build a Scalable Agile Architecture

Build the structures you need to meet business goals as you grow more agile. Incorporate DevOps practices, harness data, and streamline processes.    

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Invest in Cumulus Cloud Hosting

Migrate to the Cloud while maintaining privacy. Maintain data in your own Cloud-based database. Leave the rest of the mess to us.

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LET'S CONNECT

Praecipio Is Your One-Stop Shop

As a Platinum Atlassian partner that blends business consulting and extensive technical knowledge, you can trust us to solve your toughest challenges and secure your most sensitive projects.

Connect with our team. We have the perfect combination of business transformation expertise and technological excellence to help you anticipate every risk, stay ahead of every change, and seize every opportunity.

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REAL-TIME, ALL-TIME SUPPORT

Choose Your Ideal Catalyst Subscription

No matter your business, we have a subscription to fit your needs. From just the basics with essentials up to residency, a subscription with Praecipio ensures a team is proactively focused on your technology, all the time, in real-time 24/7 global support.

Essentials

Basic Connectivity for Your Tools

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Power administration and maintenance program to keep your Atlassian configuration running smoothly at a fraction of the cost of full-time administration. Deep expertise and timely support, when you need it.

Inquire

 
Premier

Level Up with Essentials +
Comprehensive Support

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Drive your business and technology forward. Get all of the Essentials + the expertise of how to scale your tech stack through optimization, automation and integration, database administration, and integrations rolled into one. 

 Inquire

 
Architecture

Create a Strategic Blueprint
that Grows with You

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Drive scalability to operationalize how your IT platform enables business and transformation outcomes. Go beyond your Atlassian platform and increase speed and alignment across your business.

Inquire

 
Residency

Gain an Exclusive Team that Can
Flex to Meet Future Needs

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The residency includes all of the above + dedicated team members for the ultimate hands-on partner experience. Our team is dedicated to the success of your business.

 Inquire

 

 

Can't decide? Reach out to discuss your needs with our experts.

IN THE CLOUD OR ON PREMISES

Get Infrastructure Management in Your Environment of Choice

Keep your on-premise servers and instances up-to-date and hassle-free or let us host your applications in Cumulus.

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CIOs who seek help either want to access difficult-to-find skills or to free up resources to focus on their core business.

Modern Service Management fills the gaps, freeing teams to deliver value to customers.

FILL THE GAPS & MEET CHANGES HEAD-ON

Could Your IT Team Use a Hand? You Are Not Alone.

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CIOs report the second most difficult skill to find is change management. #1 is cyber security.

Modern Service Management evolves with you to meet changes head-on.

SUCCESS STORIES

Explore How We've Become a Staple for Teams

Discover how companies just like yours are making the most of Modern Service Management from Praecipio.

CASE STUDIES
Modern Service Management

Jira Service Management Implementation for a Major U.S. University Gets an A+

CASE STUDIES
Agile Process

Agile Process Assessment for Leading Providers of Tech-Enabled Healthcare Services

Cumulus Managed Hosting

Run all your business applications on AWS and Azure, and we take care of the rest. Cumulus is our fully-managed hosting solution that provides you with a team to manage your cloud infrastructure 24x7x365 so you can focus on what matters most. 

Latest Resources

 

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WE ARE ON A MISSION TO

Build Connected Enterprises, One Organization at a Time.

Through a combination of Atlassian, Software, DevOps, and Agile capabilities, Praecipio delivers proven value that goes beyond product expertise. By leveraging the Atlassian platform and our suite of enterprise-level solutions, we create a seamless connection between your people, process, and technology.

 

Unleash the Full Power of Your Investment

Learn how to maximize your return. Choose the right partner for your transformation journey. 

 

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