ROIs matter most in high-effort, high-impact business decisions. Today, we put SharePoint ROI to the test.

Typically, the ROI from SharePoint depends on how it’s used. As Robert McDowell said in his book In Search of Business Value: “Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI.”

Our team’s project management and Microsoft SharePoint services have facilitated the release of the Electric Power Board of Chattanooga (EPB)’s EPBFI.com. EPB is actively building a 100 percent fiber-optic Smart Grid. EPBFI.com will serve as an innovative communication platform for their 160,000+ customers.

With the help of our project management, Microsoft SharePoint, and Business Process Management services, the Electric Power Board of Chattanooga (EPB) debuts its new site: EPB.net. EPB is actively building a 100 percent fiber-optic Smart Grid. Their new site will serve as an innovative communication platform for their 160,000+ customers.

[important note, as of 4 Sept 2010: Google Wave will not be available as an end-user application after 31 December 2010.]

People have the tendency to judge a software by its user interface (UI).

Think about it. Most users probably don’t care about your network protocols or what your server topology is. Those users will, however, think it’s awesome to drag and drop documents and pictures from location to location. Most folks are used to this since most of them interact with Facebook, Twitter, and all the like. They’ll probably think it’s cool.

Atlassian’s Jira has proven itself a leader in the issue tracking market in the last five years.

With 12,000 customers in over 100 countries, Jira allows enterprises to record and monitor every issue a user identifies until the issue is resolved from an innovative, customizable interface. It allows users to track issues through a wide variety of contextual filters. It makes issue tracking easy and efficient.

Ever heard of an ITIL implementation that was anything less than huge and complex? Well, we haven’t either. That’s why implementations require outstanding project management. This blog will share some of our perspective.

Businesses are already taking advantage of Google Wave’s wide-open door of innovative opportunities. This blog highlights Wave’s ability to support client needs and solve real customer service issues.