We were reminded of Phil Gilbert’s 2010 keynote, “The Democratization of Process,” earlier today while fine-tuning an integration of business process management (BPM) methodology and cloud technology. If you’re pondering the clash of governance vs crowd-sourced content, Gilbert’s keynote (below) offers some helpful perspective.
1 min read
The Democratization of Process: BPM + Cloud
By Praecipio Consulting on Aug 3, 2011 11:00:00 AM
Topics:
Blog
bpm
business
gilbert
management
phil
process
technology
Cloud
crowd-sourced
democratization
governance
methodology
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2 min read
Jira + ITIL
By Praecipio Consulting on Jun 24, 2011 11:00:00 AM
Atlassian Jira's a remarkably flexible tool. For most who hear “Jira,” things like issue tracking, project management, and software development come to mind. Very rarely do people think of ITIL in relation to Jira. But then again, many don’t know what ITIL is.
Topics:
jira
Atlassian
Blog
asset
confluence
fields
management
problem
process
sdlc
service
software
workflow
tracking
change
closure
custom
development
functionality
incident
issue
it
itil
ITSM
lifecycle
methodology
reliable
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