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3 min read

Three Things No One Tells You About Custom Fields in Jira

By Mary Roper on Mar 4, 2021 12:19:10 PM

Custom fields can be an over-looked configuration point in Jira, and it's easy to see why: they're easy to create, modify, and make available for your users. Although Jira ships with several system fields, it's inevitable that teams using Jira will reach a point where they require additional fields to input specific information into their issues. But in order to maintain Jira's performance as well as instance hygiene, it's important that Administrators take great care when it comes to custom field creation. That's why today we're sharing with you a few custom field insights we've gleaned over the years. Read on to learn three things no one tells you about custom fields. 

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4 min read

How to Handle Delete Permissions in Jira

By Courtney Pool on Feb 16, 2021 11:47:00 AM

Permissions are one of the most important things to “get right” in Jira. Sure, having the right fields, screens, and workflows are all vital pieces of the puzzle as well, but they can easily be tweaked along the way. While permissions can also be updated as needed, a user who can’t see or edit the issues they need may have their work completely blocked in the meantime.

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3 min read

Tips for maintaining a Jira instance

By Chris Hofbauer on Feb 11, 2021 12:07:37 PM

Atlassian's Jira is a powerful tool to promote best practices of internal processes and provide efficiency to development teams within your organization. The powerful nature of the tool is not only with the features offered by Atlassian but with a vast variety of options at your disposal to customize the instance. These customizations can come from the native features and options available as well as the apps brought to you via the Atlassian Marketplace. While these can all be great in building your Jira instance to get the most out of it, they can also have the potential to be detrimental to the health of the instance and negatively affect your organization's teams. 

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3 min read

Tips for archiving your Confluence spaces

By Luis Machado on Oct 23, 2020 12:15:00 PM

Projects come and go, and sometimes what we once thought was a great idea may no longer be relevant or you've evolved your thought process. Since we're all undoubtedly great at documentation, chances are every one of your projects or endeavors has been noted or tracked in some fashion. Confluence, of course, is a great tool to do this with, especially if you organize your project all within the same space. But what do you do with that documentation when it's time to hang up the towel?

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4 min read

Should I run my Jira Data Center on Linux or Windows?

By Yogi Kanakamedala on Oct 14, 2020 12:29:22 PM

This is a debate as old as the Operating Systems (OS) themselves and a discussion that never seems to end. Being in charge of making the decision between Linux or Windows for your team can be a hard choice. Currently, about 77% of all personal and professional computers around the world run Windows, while only about 1.84% of all computers run a Linux distro. Linux is the current choice of many organizations because of their development machines and servers. JIRA can run on either OS, with only slight differences as to how the software is managed and monitored. Linux offers better ability to write one-off scripts and utilities. It is important to note that Atlassian does developments and testing on Linux systems. Even though windows historically has performance issues compared to Linux, the gap has been reduced in recent years. Potential problems that Windows users face can be getting backups or processing data. Let's dive further into each OS and learn more about them! 

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5 min read

Should We Use Next-Gen Projects in Jira Cloud?

By Amanda Babb on Aug 28, 2020 9:30:00 AM

Atlassian has always held the concept of the team in high regard. As you may know, even their stock ticker is TEAM. And with many organizations pushing to Atlassian Cloud from their Server or Data Center solutions, it's no wonder Atlassian is removing barriers to entry for first-time users and admins. Whether you choose Standard or Premium, Jira Software adds the ability to create next-gen projects.

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2 min read

Why Confluence Is The Ultimate Documentation Tool

By Nicholas Redwine on Jun 16, 2020 12:15:00 PM

Where do most of us go when we want to find answers to work-related questions? Like, "How to set-up a PC" or "where to find the best supplies for your workspace"? 

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3 min read

How to Solve "Too Many Confluence Email Notifications"

By Morgan Folsom on Mar 18, 2020 9:30:00 AM

We often hear feedback that Jira is too noisy, but Confluence has the potential to fill your inbox as well if you're not on top of your email preferences. If you've read our blog outlining the solution to reducing Jira notifications, but your users are still complaining about noise, it may be time to provide some guidance on Confluence notifications too. 

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4 min read

Jira: Your Path to Digital Transformation

By Brian Nye on Mar 2, 2020 2:00:00 PM

We're all Going Digital

No matter the industry or product, digital transformations are happening all around us. Gone are the days where a product is just a product. It's now a mechanism that gives us analytics and prepares us to launch the next best thing. Everything we touch has some digital aspect to it, and companies that never planned on competing in the digital arena are needing to catch up to the standards of today's landscape. 

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5 min read

All-Star Incident Management: How to Be Like Mike

By Praecipio Consulting on Mar 21, 2016 11:00:00 AM

The best teams sync with each other. Think of the intangible magic conjured by the Championship-sweeping Chicago Bulls of the 90's, helmed by Michael Jordan. They ran their offense to perfection, playing to the strengths of each team member and executing each step in perfect rhythm to put points on the board. Any member of those teams will tell you their success came not only from having high-performing people but from working together within an established offense, or process. Because they bought in and trusted the process, each team member knew his responsibility at all times. The team ran time-tested methodologies for getting the win, adjusting as needed after analyzing the other team's strategy. Basketball is all about strategy, process, and teamwork.


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3 min read

HipChat Connect: Your New Mission Control

By Praecipio Consulting on Nov 30, 2015 11:00:00 AM

Imagine you work in an office with a room for every job you do- each project, each team. However, there is no communication between rooms- so you have to walk from one to another if you want to share project information or ask questions. This seems ridiculous in real life, but yet business teams still fail to leverage integration of tools due to disparate legacy systems (“IT uses Product X while Business Teams are on Product Y”), lack of customization options (“I’m in HR. Why should I use the same tools as our dev teams?”), and disappointing functionality (“I have to use Product A for reporting, but it’s not in real-time and it leads to lots of email chains to track the conversation.”).  

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2 min read

Hipchat: Customize Your Connection

By Praecipio Consulting on Sep 29, 2015 11:00:00 AM

HipChat has long been the beloved messaging application for Atlassian users, developing integrations with Confluence and Jira to increase the seamless nature of the SDLC process with notifications and team and project-specific rooms. With the success of these integrations, Atlassian is raising the bar for HipChat functionality, offering up their API for other software producers to code their own connections to allow even more tools to team with HipChat. Recently, Atlassian held a HipChat Dev event in San Francisco for a handful of popular and innovative tech companies to dev and demo their HipChat plugins, opening the door for an all new level of HipChat functionality. New Relic, Salesforce, Tempo and other Atlassian-inclined software makers came together to tweak the HipChat API to get their products talking for an even more robust integration offering in the messaging system. With many new options becoming available, excited HipChat users can expect to see these plugins available soon, making HipChat a real-time communication hub for all aspects of the software development life cycle.

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