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2 min read

Using Jira Service Management's email functionality for ticket intake

By Jerry Bolden on Feb 8, 2021 12:04:00 PM

Setting up an email account within Jira Service Management (JSM) allows different clients to provide extensive information without using the Portal every time they have a question.  While this is a great functionality within JSM, and quite easy to set up, there are some key items to remember to ensure all works well: things that can be required, setting up the queue, and email addresses do's and don'ts.  

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3 min read

Jira Align Jumpstart: What to expect

By Brian Nye on Dec 31, 2020 10:30:00 AM

Do you want to roll out Jira Align in your organization but are not sure where to start? The answer is simple, use our Jira Align Jumpstart solution. This solution will give you access to a Solutions Architect who will walk you and your core team of Jira Align practitioners on the setup of your first Program in Jira Align. 

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3 min read

How do I migrate to Cloud if my apps aren't compatible?

By Jerry Bolden on Dec 23, 2020 1:06:11 PM

How many people are ready to move to the new hotness: Atlassian Cloud?  While this is becoming a more focused platform for Atlassian, there are some things that each company/team will need to think about as they move to the cloud:

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5 min read

7 Non-Negotiables When Choosing an Atlassian Business Partner

By Katie Thomas on Dec 8, 2020 2:25:00 PM

Ask any project manager what the number one contributor to a successful project result is, and they will tell you that it’s having the right people on the team. That goes for vendors too. Because behind every consulting gig are people making decisions that influence your company’s future. 

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4 min read

How to Have a Stress Free Holiday

By Katie Thomas on Dec 4, 2020 2:01:00 PM

In just a few weeks, the holidays will be here. Your partner may be already making needed plans to enjoy the much-needed downtime at home. But inside, you may have an uneasy feeling about work projects. Can you afford to take off and not fall woefully behind? Will important software-based projects stall? Or worse, crash and burn?

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3 min read

Challenges in Managing Your Own Atlassian Instances

By Morgan Folsom on Oct 2, 2020 12:30:00 PM

Are you having trouble managing your Atlassian instances? As tools like Jira become mission-critical to organizations, it's increasingly important that their maintenance is formalized, with dedicated resources who manage the tools. Let's walk through a few of the biggest challenges that we see and how Praecipio Consulting's Managed Services offering can help ease the pain.

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4 min read

Turn Your Next Project into a Promotion

By Christian Lane on Oct 1, 2020 1:15:00 PM

Make this next project the one that gets you noticed.

Kate Cornell was in a tough spot. Her fast company growth exposed a weakness. Her project management tools were a collection of cobbled-together solutions that were never purposely developed for case management or tracking complex projects. As a result, the team was fragmented and communications were inefficient, making work difficult to track. 

There had to be a better way.

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4 min read

How and When to Choose the Right Atlassian Solution Partner

By Christian Lane on Jun 18, 2020 11:44:49 AM

No matter the size of the organization, small business or Fortune 50, most successful companies will come to a point where they need a technology and business solution partner to optimize processes and move projects forward. 

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1 min read

We've Gone Platinum

By Praecipio Consulting on Sep 13, 2013 11:00:00 AM

It all started seven years ago when Joseph and Christian Lane and Christopher Pepe took their years of software consulting knowledge and focused their energy on the Atlassian product suite.

Since then we have set big goals, worked hard and have grown in leaps and bounds. With clients ranging from start-ups to Fortune 20 and 500 companies, Praecipio Consulting has proven itself as a leader in consulting on the full Atlassian portfolio. We're proud to announce that we are now one of four platinum experts in the US, and one of 25 in the world.

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