It has been said that one’s true character is exposed during times of crisis. Crises can also serve as an opportunity to compare theory against in situ behaviors, setting the stage for continuous improvement.
In 1990 MIT lecturer, Peter Senge, released his book The Fifth Discipline, which was extremely influential for learning organizations. For me, it was my second encounter with MIT’s work on systems and the first non-engineering book that influenced the way I look at the world. Systems thinking is the fifth discipline that integrates the other four disciplines: personal mastery, mental models, building shared vision, and team learning.