Many businesses considering or have purchased one or more products from the Atlassian stack (Jira, Confluence, Bitbucket, etc.) have thought, "Is this right for us?" If you are asking this question, you are not alone. Some question why a business would invest in tools that they are not even sure if they meet their business needs, and this is rooted in the fact that Atlassian tools are extremely flexible, perhaps too flexible. Combine Atlassian's flexibility with evolving process requirements and lack of true Atlassian expertise, and you get a toolset that doesn't fit your business needs. This doesn't need to be your reality. You just need some guidance, and Praecipio Consulting can help by doing an Atlassian Process Assessment.
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2020 has been a roller coaster of a year, and few would have predicted that this year many of us would be working from home and facing some of the most critical challenges of our professional careers. And while this will pass, many leading businesses are taking this time as an opportunity to break away from traditional molds to better position themselves for the next challenge.
Over the past few weeks, we have worked closely with our clients, some of the largest names in their respective industries, to understand where they want to focus their resources to not only weather this storm but also better prepare them for future ones as well. We found that our clients are primarily in need of solutions that keep the business moving forward, connect employees, and control costs.
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We're all Going Digital
No matter the industry or product, digital transformations are happening all around us. Gone are the days where a product is just a product. It's now a mechanism that gives us analytics and prepares us to launch the next best thing. Everything we touch has some digital aspect to it, and companies that never planned on competing in the digital arena are needing to catch up to the standards of today's landscape.
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OKR: More Than Just a Buzzword
Like most of you, I have been challenged to establish my annual "OKRs" at the start of this new year. It seems that OKR has suddenly become a big buzzword that businesses have been throwing around the past few years. If you were like me before ever hearing of this acronym, you might be asking yourself: what is OKR, and what happened to the classics like KPI or SMART goals?
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Are you an enterprise company looking for a tool to support your Agile processes at scale? Do you find that you've grown beyond the capabilities of Portfolio for Jira? Announced during Atlassian's 2019 Summit, Jira Align is the latest addition to Atlassian's Jira product family with all of these concerns in mind. Jira Align is jammed packed with features that will make Business Owners, Program Managers, and all other planning people rejoice by providing a tool that is designed with Scaled Agile Best practices in mind (SAFe, DaD, LeSS). Below are some of the key features that will make planning and tracking easier than ever before.
Portfolio Strategy Management
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One of the most frequent questions we get asked when on a project is, "Why do I need 'Resolutions', can't we just use statuses?" The short answer is "No" and it's because they are not the same thing. I know that you all would be terribly disappointed if I just stopped here so I'm going to outline a few reasons why it's an important field and share some best practices.
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What is FDA 21 CFR Part 11?
FDA 21 CFR Part 11 regulation (Part 11) is the Food and Drug Administration's regulations that cover document signing and records retention for processes and documents specified by the FDA. Prescribed as an “open system” system solution, as defined in Section 11.3(b)(9), in which there is electronic communication among multiple persons and where system access extends to people who are not part of the organization that operates the system. The controls for an open system are discussed in Section 11.30.
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While service desk agents do everything they can to avoid firefighting, they are often focused on extinguishing one fire and moving to the next. This usually causes tickets to smolder in some status of "not quite done" until months later when they will finally be closed out (thanks bulk edit!). The good news: there is a way to keep things moving using out-of-the-box functionality. No longer will your metrics be inaccurate because people aren't "moving their tickets through the system." Jira Service Desk can help do the moving for you with automation.