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Are Atlassian Tools Right For My Business?

Jun 3, 2020 12:15:00 PM

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Many businesses considering or have purchased one or more products from the Atlassian stack (Jira, Confluence, Bitbucket, etc.) have thought, "Is this right for us?" If you are asking this question, you are not alone. Some question why a business would invest in tools that they are not even sure if they meet their business needs, and this is rooted in the fact that Atlassian tools are extremely flexible, perhaps too flexible. Combine Atlassian's flexibility with evolving process requirements and lack of true Atlassian expertise, and you get a toolset that doesn't fit your business needs. This doesn't need to be your reality. You just need some guidance, and Praecipio Consulting can help by doing an Atlassian Process Assessment.

What is an Atlassian Process Assessment?

Praecipio Consulting understands two things extremely well: business processes and Atlassian tools. Simply put, the Atlassian Process Assessment utilizes our core competencies to understand your business process challenges to put together a plan of action on how to get you on the right path to maximize the Atlassian technology stack. It doesn't matter if you are brand new to Atlassian or a long-time user, we can help you figure out the best approach for implementing the products. Here are some of the cases we have encountered during the last year. 

  • One business was in the process of transitioning from another tool to Jira. They were looking to use Aha! as their product roadmap tool but wanted to use Jira for their development teams. We helped them align Jira and Aha! from a process perspective, and we figured out how to structure Jira to support their agile development needs. 
  • A company was undergoing a merger, where two instances of Jira and Confluence were going to be used in a single instance. The entities that were merging used the tools differently based on their users' needs. They brought us in to figure out the best way to structure Jira in the new shared instance and also to correct years of system misuse. We provided a roadmap detailing out the order of operation needed to be successful in their efforts for simplifying and streamlining processes. 
  • One client had been using Jira and Confluence for many years to manage various teams, and they were wanting to see a more holistic, SAFe view of their work using the Atlassian stack. During the assessment, we evaluated not only their use of Jira and Confluence but also their SAFe implementation by identifying areas of opportunity for key agile practices. 

What to expect during an assessment

Praecipio Consulting conducts the assessments by meeting with various teams to discuss their overall business processes and what tools they currently use to support them. Typically, we interview small groups of people in similar roles (such as Scrum Masters or Program Managers) who have a comprehensive understanding of their current processes. We look for patterns of common challenges that teams across the organization are experiencing and result in inefficiencies. Once the patterns emerge, we propose recommendations about how to overcome those challenges and how to best represent the process in the tools. These recommendations are prioritized into an implementation roadmap so clients know how to go about making the changes in their organization. 

Throughout the assessment, the client's project sponsors gain valuable insights into how the business performs and the areas that the Atlassian stack can help make processes more efficient. Praecipio Consulting takes as many voices as possible into account so that we can get a "big picture" understanding of the good and the bad. That way we can give our expert take on what we should do going forward. We have seen hundreds of tool implementations across different industries, which allows us to confidently give you the best advice for making impactful changes to your organization.

What clients say about our Atlassian Process Assessments

After all of our engagements, a retrospective is held for the client to express the value they received from the Atlassian Process Assessment. Here are just a few of the things our clients have found valuable about the service:

  • A healthcare technology company said, "It was a positive interaction that presented a clear vision of what we want to do after the engagement so we can be tactical about our long-term strategy."
  • A telecom device manufacturer stated, "The consultant was able to navigate the personal nuances of our teams and provided us with great value that helped us move forward in our transformation."
  • An energy provider said, "We needed to take a step back to look at what we were doing and come up with a strategic roadmap. The consultant helped us understand the gaps in the path and charted a course that's in line with our practices so we are not trying to learn those ourselves. It was a good investment in what we need to do."

Are you ready to let our professionals take a look at your business? Our fresh set of eyes can provide you with new insights and guidance towards a more healthy and productive Atlassian implementation. Reach out to our team if you are interested in an Atlassian Process assessment!

Written by Brian Nye

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