Blog

4 min read

How Spore-Infused Canola Oil Supports the Forest Ecosystem

By Christopher Pepe on Sep 25, 2020 11:54:55 AM

Last year I switched to grocery store canola oil to lubricate my chainsaw bar. I add Oyster mushroom spores into the oil so that they are dispersed while I cut. This method was developed by Paul Stamets of Fungi Perfecti and discussed in his book Mycelium Running. There doesn’t appear to be a commercially available product; however, by making it myself at close to the cost of conventional petroleum-based bar oil (~$15/gal), I improve my forest and should have some convenient forage this fall. I am still refining the process of infusing spores into canola oil, but if you are curious to try it, I’d be happy to swap notes.

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2 min read

Does a Project Manager fit into an Agile world?

By Marcelo Garza on Sep 18, 2020 10:15:00 AM

Project managers have a wide range of responsibilities when working on a project: they are in charge of planning the project, creating a schedule and timeline, executing each phase, managing budgets, serving as the liaison among all stakeholders, and also troubleshooting and maintenance in addition to other activities. As such, a Project Manager(PM) must be very organized and detail-oriented. A PM also needs to have great people skills because, at the end of the day, this person is responsible for leading the team and communicating with all involved parties.

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3 min read

What's important for growing pre-IPO companies?

By Christian Lane on Sep 17, 2020 12:15:00 PM

It’s a dream we all have: To be the founder or early employee in a company so disruptive that it has a real chance to hit it big. With success comes prestige, security, respect, and of course, lots of money. 

How can you set up your small business to become the next big thing?

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5 min read

Jira Align vs. Advanced Roadmaps: Which one is right for my organization?

By Amanda Babb on Sep 15, 2020 8:15:00 AM

As organizations continue to scale Agile practices, our team at Praecipio Consulting is frequently asked which Atlassian product will best support the effort. Principal Consultant, Brian Nye, put together a great webinar describing the differences between Advanced Roadmaps for Jira (formerly known as Portfolio for Jira) and Jira Align. As Praecipio Consulting has expanded our Jira Align practice (in addition to earning a Jira Align specialization badge), we'd like to take a moment to compare and contrast these products to help guide you in making the right decision for your organization. 

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4 min read

Why You Should Upgrade Your Atlassian Stack

By Suze Treacy on Sep 4, 2020 12:15:00 PM

One key component of managing your Atlassian applications is managing their upgrades. Upgrades can present a daunting and significant time investment for many companies, generally involving applications, add-ons, and integrations, with a large number of users dependent on the success

You know what upgrades are and that they're important. So why am I talking to you about them? Imagine the scenario: you're busy, you haven't had a chance to check in on the latest Atlassian security vulnerabilities, and you've missed the email updates based on your subscription. 

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3 min read

Why Jira Won't Make You Agile

By Morgan Folsom on Sep 2, 2020 12:15:00 PM

It's no secret that here at Praecipio Consulting, we love Atlassianwe love Agile, and we especially love using Atlassian tools to Agile ends. The Atlassian suite (Jira, in particular) has been built to reinforce a lot of the concepts that are core to functioning in an Agile way, which is one of the many reasons that 83% of the Fortune 500 use it. So, setting up Jira is often one of the first steps companies take when they want to adopt the Agile framework. 

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5 min read

Should We Use Next-Gen Projects in Jira Cloud?

By Amanda Babb on Aug 28, 2020 9:30:00 AM

Atlassian has always held the concept of the team in high regard. As you may know, even their stock ticker is TEAM. And with many organizations pushing to Atlassian Cloud from their Server or Data Center solutions, it's no wonder Atlassian is removing barriers to entry for first-time users and admins. Whether you choose Standard or Premium, Jira Software adds the ability to create next-gen projects.

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7 min read

CICD: The Software Value Stream to your Customer

By Christopher Pepe on Aug 26, 2020 12:45:00 PM

Level Set of Terms

Before we dive into today's blog post, let's get familiar with these terms:

  • DevOps: A mix of cultural and technology practices to improve the use of software and technology-servicing customers.
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1 min read

Atlassian Hosting: What are my options?

By Morgan Folsom on Aug 20, 2020 2:15:00 PM

One of the most important decisions that your organization has to make with regards to your Atlassian applications is which hosting option you'll use. Not only will you will want to review the differences between Cloud, Server, and Data Center, but unless you are using Atlassian's Cloud platform, you'll also have to make key decisions about infrastructure. Praecipio Consulting offers Cumulus Cloud, our managed hosting solution to help make your decision easier. 

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5 min read

Common Agile Myths: Everything's Made Up and the Points Don't Matter

By Amanda Babb on Aug 14, 2020 4:00:00 PM

Type "Agile myths" in your favorite search engine and you'll be amazed at the plethora of results. Especially those that say, "Top myths busted!" While I consider myself an Agile evangelist, I'd like to take a moment to discuss the harsh reality that many organizations face day-to-day. Agile is not a new concept, but the term is. The Agile Manifesto codified the term and working agreements in 2001, but I (and other evangelists) argue that it existed way before the term was formalized then attached strictly to software development. 

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3 min read

Praecipio Consulting's Commitment to Social Justice

By Christian Lane on Aug 13, 2020 12:45:00 PM

At Praecipio Consulting, we are committed to our communities as we continue to fight back against the systemic racism and police brutality that has plagued this country for far too long. Like many of you, we are hurting as we try to process the tragic and senseless deaths of George Floyd, Ahmaud Arbery, Breonna Taylor, Brayla Stone, and too many others. 

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3 min read

Enterprise Service Management Blog Series (Part 2): Three Key Benefits of ESM

By Praecipio Consulting on Aug 5, 2020 4:48:47 PM

If one system can do with relative ease what it used to take multiple systems to do, it makes sense to use that one system, right? Following up on our first blog post of this series, we continue to explore the benefits that ESM brings to an organization. 

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2 min read

Praecipio Consulting's Incident Management Solution Is Live in Workato's Automation Marketplace

By Morgan Folsom on Jul 31, 2020 12:15:00 PM

Fun fact: At Workato's 2020 Partner Awards, Praecipio Consulting took home the Partner Award for IT Automations for the work that we did in collaboration with Workato and a leading animation studio to deliver an integrated Incident Management solution. The award recognizes our value in streamlining the incident management process through the integration of on-call tools, leading to improved resolution times and an enhanced experience for both the agent and customer.

And now, you can find this exact solution to in Workato's recently-launched Automation Marketplace, an online marketplace of best-in-class workflow automations across various business functions inside an enterprise. The Praecipio Consulting team created a solution around Incident Management using Workato and the Atlassian suite that seamlessly communicated to Jira Service Desk, Slack, AND PagerDuty. This recipe for success keeps agents focused on helping their users (rather than trying to figure out which tool has the most up-to-date information) and delivering an exceptional experience for the client's customers.

Head over to Workato's automation portal, where we outlined exactly how to implement this solution within your organization. And for more information about how we use Workato, check out our recent case study on Enterprise Service Management!

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1 min read

Is Going Agile Worth It? The Wall Street Journal Says So!

By Morgan Folsom on Jul 29, 2020 12:15:00 PM

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4 min read

Enterprise Service Management Blog Series (Part 1): Why ESM Is Hardly A New Concept

By Praecipio Consulting on Jul 22, 2020 12:45:00 PM

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2 min read

How Jira and Quickbooks Work Together To Streamline Financial Processes

By Ashley Halleck on Jul 15, 2020 12:49:41 PM

Before I joined Praecipio Consulting, my background was in financial services, so I had never heard of the Atlassian suite of software before. My work-life consisted of strictly Excel, email, and a Bloomberg terminal. Needless to say, I was a bit confused during my first week as to how Atlassian’s software (in particular, Jira) would work with my new role in accounting. The more I learned about Atlassian’s software, the more I asked myself, “How does process management software geared towards developers apply to a financial controller?”

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3 min read

What is Customer Centricity in SAFe 5.0?

By Rebecca Schwartz on Jul 10, 2020 12:15:00 PM

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4 min read

Where Do Business Analysts Fit Into The Agile Organization?

By Morgan Folsom on Jul 8, 2020 12:15:00 PM

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5 min read

The Pros & Cons of Working From Home

By Marcelo Garza on Jul 3, 2020 3:00:00 PM

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6 min read

How Jira Align Helps Enterprises Embrace Lean Budgets

By Amanda Babb on Jul 1, 2020 2:30:21 PM

Hopefully, you've followed my posts and webinars on Portfolio for Jira, as well as how to manage Lean Budgets in Atlassian and its ecosystem. We released a White Paper providing a solution for mid-sized organizations that have embraced SAFe® and want to also incorporate Lean Budgets concepts within the Atlassian technology stack. After all, one of the most critical pieces of adopting an agile mindset is to break the cycle of traditional Project Cost Accounting. 

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4 min read

What Business Agility Is and Why It Matters

By Rebecca Schwartz on Jun 26, 2020 12:15:00 PM

At the end of 2019, Scaled Agile released a new version of SAFe: SAFe 5.0. The new version came with its fair share of updates, arguably the most significant being the introduction of Business Agility. This new addition has become a major focus of the updated SAFe framework, and it is key for businesses to thrive in the digital age.

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4 min read

Why Mushrooms Can Save The World

By Christopher Pepe on Jun 24, 2020 12:30:17 PM

When walking behind my house, I found this rhizomorph, which I believe is from a honey mushroom called Armillaria mellea, and it reminded me of the amazing world that we know so little about.

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3 min read

How and When to Choose the Right Atlassian Solution Partner

By Christian Lane on Jun 18, 2020 11:44:49 AM

No matter the size of the organization, small business or Fortune 50, most successful companies will come to a point where they need a technology and business solution partner to optimize processes and move projects forward. 

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2 min read

Why Confluence Is The Ultimate Documentation Tool

By Nicholas Redwine on Jun 16, 2020 12:15:00 PM

Where do most of us go when we want to find answers to work-related questions? Like, "How to set-up a PC" or "where to find the best supplies for your workspace"? 

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3 min read

How Praecipio Consulting Promotes Wellness & Remote Work Culture

By Robyn Lane on Jun 12, 2020 11:35:50 AM

Remote work is our new normal, and the statement “I am here for you whenever you need” has always been my truth to demonstrate my availability to a co-worker or client, at whatever cost. I can honestly say that I've removed "at whatever cost" because of the additional time I have in the day due to not traveling or driving in rush hour traffic, which has allowed me to eat better and make time for regular exercise.

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3 min read

What To Avoid When Building Your Confluence Knowledge Base for JSD

By Rebecca Schwartz on Jun 10, 2020 12:30:00 PM

Building a successful Jira Service Desk requires a lot of moving parts. It can be difficult to find the perfect balance between ease of use for your agents (those who work on requests) and your customers (those who submit requests). One of the most important ways of achieving that balance is to create a great Confluence Knowledge Base (KB). If your articles are relevant, concise, and easy-to-navigate, your customers can avoid submitting a request, giving time back to both the customer and agent. Below are some common mistakes to avoid as you work towards creating your ideal Confluence Knowledge Base that is a reliable, single source of truth for your agents and customers.

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3 min read

Are Atlassian Tools Right For My Business?

By Brian Nye on Jun 3, 2020 12:15:00 PM

Many businesses considering or have purchased one or more products from the Atlassian stack (Jira, Confluence, Bitbucket, etc.) have thought, "Is this right for us?" If you are asking this question, you are not alone. Some question why a business would invest in tools that they are not even sure if they meet their business needs, and this is rooted in the fact that Atlassian tools are extremely flexible, perhaps too flexible. Combine Atlassian's flexibility with evolving process requirements and lack of true Atlassian expertise, and you get a toolset that doesn't fit your business needs. This doesn't need to be your reality. You just need some guidance, and Praecipio Consulting can help by doing an Atlassian Process Assessment.

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4 min read

How To Run D&D Campaigns With Trello

By Luis Machado on May 29, 2020 12:45:00 PM

It’s 2020, and the reality for a lot of folks has seemingly changed overnight. Working from home, remote meetings, a whole slew of new tools to learn and master. It’s a strange new world, and not just for our professional lives but our personal lives as well. So how do we make the change? How can we adapt to this new frontier?

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3 min read

How to Make State Business Services Better, with Automation by Atlassian

By Atlassian on May 28, 2020 5:31:07 PM

Moving through processes faster, improving service responses, and reducing unnecessary workloads are three great ways to make state business services better, less costly and more efficient. Digital project management, service desk, and knowledge management tools can provide these benefits and more with powerful yet easy to use automation features. Here are 3 ways that the Business Services Division of Secretary of State departments can use automation to improve job satisfaction, reduce costs, and at the same time boost the state’s economic development, with Atlassian solutions.

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2 min read

How to Track MTTR With Jira

By Praecipio Consulting on May 26, 2020 9:15:00 AM

One of the most important metrics for IT and Customer Service teams that solve problems and answer customer questions is mean time to resolution, commonly referred to as MTTR. Atlassian defines MTTR as the average time it takes for an issue to reach a resolved state, as measured from the time the ticket was created. It’s an exceedingly important metric to track, especially for IT teams because it is one of the few great ways to quantify team productivity. When tracked and reported over time, it becomes possible to determine the efficacy and ROI of business process improvements. While Jira gives us an easy way to track service level agreements (aka SLAs), there is no great built-in tool for tracking MTTR (yet).

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4 min read

How To Host A Virtual-Bring-Together

By Marcelo Garza on May 22, 2020 9:15:00 AM

Remote work has its perks (do a load of laundry in between calls, take your dog for a walk during your break), but it certainly comes with its challenges. Feeling lonely and isolated when working from home is very real, and as a company that operates 100% remotely, we know how important it is to make sure our team members stay connected. 

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3 min read

Workato: A Recipe for Efficiency

By Morgan Folsom on May 19, 2020 9:15:00 AM

We'd like to feature one of our partners, Workato, and showcase just a few of the many reasons why we love working with them. Workato is a cloud-based automation and integration platform. We've told you about how we used Workato as an integral part of a full Enterprise Service Management (ESM) solution, and in this post, we cover how we leverage Workato at Praecipio Consulting to connect Jira and Salesforce. 

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4 min read

Leveraging Statuspage To Support Remote Teams

By Larry Brock on May 15, 2020 9:15:00 AM

As many writers from a variety of perspectives have observed, we are truly living in interesting times. Before we get into how StatusPage helps remote workers, I would like to express my sincerest wish that you and your loved ones are safe and remain so through the COVID-19 pandemic.

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2 min read

Affects Version vs. Fix Version in Jira: What's the Difference?

By Jerry Bolden on May 12, 2020 9:15:00 AM

In today's post, we'll address the age-old question: which came first, the Affects version (egg) or the Fix version (chicken)?

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2 min read

How Jira Can Help Your Teams Work Remotely

By Praecipio Consulting on May 8, 2020 9:15:00 AM

According to a recent article published in the Harvard Business Review, one of the common challenges when working from home is a lack of access to information. At Praecipio Consulting, we often see this challenge with many teams, especially they remotely. Here's how Jira can help:

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8 min read

Tips for Supporting Remote Employees Who May Feel Lonely

By Courtney Pool on May 5, 2020 9:15:00 AM

We've already seen how COVID-19 has impacted the way companies do business, with employees across various industries breaking ties with their cubicles and desktop computers for the foreseeable future. The rapid nature of these changes has left many employees reeling, and the indeterminate return to normalcy may seem daunting for people who already feel like they need to relearn how to do their jobs, not to mention facing wholly new challenges and struggles in doing so.

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2 min read

Why Now Is a Perfect Time to Start Daily Stand-up Meetings

By Praecipio Consulting on May 1, 2020 9:15:00 AM

Many software development teams have done well with the stay-at-home orders since they are accustomed to the work-from-home lifestyle. One factor for their success with remote work–both before and during the shelter-in-place–is the daily stand-up meeting, which forms part of the Agile movement in software development, primarily because development work is invisible and hard to understand.

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2 min read

How Workato Helps Remote Teams Rapidly Resolve Incidents

By Courtney Pool on Apr 28, 2020 9:15:00 AM

It's 2 AM. You just pushed out a major release, and then it happens. You're alerted to an Urgent bug. Lights start flashing, the sirens are blaring, and in the distance, someone yells, "Get the president on the line!"

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5 min read

Improving Our Soil's Health Through Regenerative Practices

By Suze Treacy on Apr 24, 2020 9:15:00 AM

The world is changing. As we battle global warming, we face 42 years of above-average global temperatures, a 46% increase in carbon in the air since the 1800s, melting polar ice caps, rising sea levels, and extreme weather events (1). Because of the threats that climate change presents, there has been a mindset shift - whether it's from an environmental perspective, a health perspective, or simply from personal knowledge - people have become more conscious of how they treat our planet and want to do better.

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3 min read

Step Up Your Zoom Calls With Virtual Backgrounds

By Rebecca Schwartz on Apr 21, 2020 9:15:00 AM

The typical work week has changed drastically over the past two months. Your morning commute is now a five second walk, your dog is your most talkative coworker, and going out for lunch means getting takeout and sitting on your patio. Since we can't physically interact with our colleagues (or really anyone for that matter), the only "face-to-face" interaction we have are in Zoom meetings. Meetings in general can be pretty uneventful, so why not step up your Zoom game and add a Virtual Background to your video? Below are some options to get you started.

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4 min read

Essential Services for Pivoting Your Business During a Pandemic

By Brian Nye on Apr 17, 2020 9:15:00 AM

2020 has been a roller coaster of a year, and few would have predicted that this year many of us would be working from home and facing some of the most critical challenges of our professional careers. And while this will pass, many leading businesses are taking this time as an opportunity to break away from traditional molds to better position themselves for the next challenge.

Over the past few weeks, we have worked closely with our clients, some of the largest names in their respective industries, to understand where they want to focus their resources to not only weather this storm but also better prepare them for future ones as well. We found that our clients are primarily in need of solutions that keep the business moving forward, connect employees, and control costs. 

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3 min read

You Deserve a Break To Check Out These Cute Animals

By Mary Roper on Apr 14, 2020 9:15:00 AM

Whether you are new to working from home or an old pro, it is still important to take regular breaks through out the day to maintain focus, productivity, and creativity. Don't believe me? It's science!

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4 min read

Navigating a Pandemic in a Digital Age

By Morgan Folsom on Apr 10, 2020 9:15:00 AM

Right now we're living in unprecedented times. With COVID-19 moving across the planet, families and businesses are having to learn how to keep moving forward amongst an onslaught of swiftly changing information. During a conversation with one of our technology partners, Splunk, they shared their current COVID-19 data aggregation:

This got us thinking: How can we best stay informed during this crisis while still staying sane?

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5 min read

Best Practices for Working from Home: Tips from a 100% Remote Company

By Amanda Babb on Apr 8, 2020 9:14:00 AM

Given the outbreak of the novel Coronavirus and the need for people to practice social distancing, people around the world have found themselves working, teaching and learning from home. Working remotely has its benefits, but adjusting to this environment has its challenges. 

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6 min read

Distance Learning With Atlassian: Remote Training Your People

By Amanda Babb on Apr 2, 2020 5:01:46 PM

When I was growing up, my parents taught me all kinds of useful skills. By age 12, I helped my dad build my lofted bed. Routers, saws, drills, clamps, hammers: you name it; we used it. At age 19, I rebuilt a 1968 El Camino from the ground up. Everything from tearing down an engine to rebuilding suspension to (somewhat terrible) electrical. Even today, if you've read some of my other blogs, I've installed floors, rebuilt our fence, and completed other small home improvement projects throughout our home. Since a young age, I have constantly been learning new skills and putting them into practice.

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2 min read

A message from our CEO

By Christian Lane on Mar 18, 2020 11:45:00 AM

Hi Friend,

I hope this finds you and yours well and in good spirits. The pace of change may feel overwhelming as the world responds to the novel coronavirus and COVID-19. We appreciate your time in reading this message and your continued faith in our ability to deliver services to you through the pandemic. Praecipio Consulting has taken measures to ensure the safety of our staff and our customers. This is mainly by restricting travel and in-person meetings. Praecipio Consulting has always operated in a decentralized and adaptive manner that is central to our business continuity plan.

Topics: covid-19
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3 min read

How to Solve "Too Many Confluence Email Notifications"

By Morgan Folsom on Mar 18, 2020 9:30:00 AM

We often hear feedback that Jira is too noisy, but Confluence has the potential to fill your inbox as well if you're not on top of your email preferences. If you've read our blog outlining the solution to reducing Jira notifications, but your users are still complaining about noise, it may be time to provide some guidance on Confluence notifications too. 

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9 min read

The True Cost of Data Storage

By Christopher Pepe on Mar 11, 2020 9:00:00 AM

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4 min read

Jira: Your Path to Digital Transformation

By Brian Nye on Mar 2, 2020 2:00:00 PM

We're all Going Digital

No matter the industry or product, digital transformations are happening all around us. Gone are the days where a product is just a product. It's now a mechanism that gives us analytics and prepares us to launch the next best thing. Everything we touch has some digital aspect to it, and companies that never planned on competing in the digital arena are needing to catch up to the standards of today's landscape. 

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5 min read

The Green Dream Update

By Christopher Pepe on Feb 19, 2020 9:15:00 AM

I wanted to give you an update on our climate response progress and evolving position. My belief is that burning oil and planting trees to offset it cannot be considered a net zero action because essentially, we increase the amount of biologically available carbon that will impact the climate. This is because it moves long-sequestered carbon into available storage that is easily accessible. I believe that in the future, humans will be remembered as the liberators of carbon that made that world possible. Perhaps, we'll even still be around to take credit.

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3 min read

How to Successfully Plan & Track OKRs With Atlassian Tools

By Brian Nye on Feb 5, 2020 9:39:41 AM

OKR: More Than Just a Buzzword

Like most of you, I have been challenged to establish my annual "OKRs" at the start of this new year. It seems that OKR has suddenly become a big buzzword that businesses have been throwing around the past few years. If you were like me before ever hearing of this acronym, you might be asking yourself: what is OKR, and what happened to the classics like KPI or SMART goals?

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2 min read

Jira Align Features for Agile Portfolio Management

By Brian Nye on Feb 4, 2020 1:30:00 PM

Are you an enterprise company looking for a tool to support your Agile processes at scale? Do you find that you've grown beyond the capabilities of Portfolio for Jira? Announced during Atlassian's 2019 Summit, Jira Align is the latest addition to Atlassian's Jira product family with all of these concerns in mind. Jira Align is jammed packed with features that will make Business Owners, Program Managers, and all other planning people rejoice by providing a tool that is designed with Scaled Agile Best practices in mind (SAFe, DaD, LeSS). Below are some of the key features that will make planning and tracking easier than ever before.
Portfolio Strategy Management

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4 min read

Jira Resolutions: Why are They Important?

By Brian Nye on Jan 28, 2020 1:30:00 PM

One of the most frequent questions we get asked when on a project is, "Why do I need 'Resolutions', can't we just use statuses?" The short answer is "No" and it's because they are not the same thing. I know that you all would be terribly disappointed if I just stopped here so I'm going to outline a few reasons why it's an important field and share some best practices. 

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3 min read

Going Green at Atlassian Summit 2020

By Christopher Pepe on Jan 21, 2020 1:00:00 PM

Being a Green Business

In many of my previous posts, I've noted that Praecipio Consulting has always taken corporate responsibility seriously and has always been a green company focused on preserving the human experience for generations to come. For years, we've had a similar reputation to Atlassian in that we are a t-shirt company that provides process solutions. Our t-shirts were not only clever in design, but also soft as a cloud – and because of that, they have been highly sought out. However, it comes with a downside -- Worldwide, the textile industry comes at a pretty heavy cost, our human's desire to consume new clothing means that it heavily impacts the environment.

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2 min read

How to Pay Down Technical Debt with an Agile Approach

By Chris Hofbauer on Jan 14, 2020 5:05:00 PM

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2 min read

Five Stages of ITIL and the Atlassian Suite

By Praecipio Consulting on Jan 7, 2020 12:30:00 PM

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4 min read

Accessibility With Atlassian Products

By Amanda Babb on Dec 10, 2019 10:30:00 AM

Student Diversity is Key for Learning

Over the last two years, I've had the pleasure of partnering with Atlassian University to provide a wide range of training, including in-person courses, virtual courses, and even being the voice of Planning with Portfolio for Jira. If I had to count, I've likely delivered training to close to 1000 students since 2017 as an Atlassian Certified Instructor, but this week was a first – one of my students was blind. 

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2 min read

Praecipio Consulting Gears Up for Earth Day’s 50th Anniversary

By Christian Lane on Dec 5, 2019 10:56:55 AM

With 2020 just weeks away, expectations are high. It’s the beginning of a new decade, with many foreseeing it to be a monumental year. Japan is expected to build a robotic moon base, the U.S. military pledged to get half of its energy from renewable resources, and Costa Rica will near the finish line of becoming a carbon-neutral country.

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1 min read

Believe in People

By Christopher Pepe on Nov 29, 2019 4:58:00 PM

Here at Praecipio Consulting, we are passionate about our interactions with others - colleagues, clients, and of course family and friends. We are grateful and thankful for what we have and the opportunities we are given to make an impact – from a personal or business perspective. 

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2 min read

Tree Planting with Praecipio Consulting, TreeFolks, and Austin City Parks

By Christian Lane on Nov 26, 2019 11:37:00 AM

On Friday, November 22, 2019, Praecipio Consulting co-hosted a tree planting event with Austin City Parks and Recreation Department (Urban Forestry Division), and TreeFolks at Civitan Park. TreeFolks’ mission “is to empower Central Texans to build strong communities through planting and caring for trees” and has also “engaged thousands of volunteers to plant more than 2.8 million trees” over the past 30 years. They have been involved in community-building events centered around pillars such as reforestation, education, and growing the urban forest. Their name tells you all you need to know about their fervor for making the Earth happier and our climate more stable by planting one tree at a time. 

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2 min read

Which Jira Product Do I Need?

By Morgan Folsom on Oct 29, 2019 11:53:00 AM

Atlassian, the developer of Jira, has a wide variety of products. If you're here, you're probably wondering about a few specifically:

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3 min read

Green Team: Praecipio Consulting's Global Climate Crisis Response Plan

By Christian Lane on Oct 25, 2019 10:01:43 AM

Next April will mark the 50th anniversary of Earth Day, but we just couldn't wait six more months to share our company’s exciting news—starting November 1, 2019, Praecipio Consulting's Work from Home policy is changing. Beginning October 14, "Work From Work" is optional with the exception of two important days of the month. In addition, our workspace is transforming into a much smaller, more intentional workspace emphasizing climate responsibility and a more fulfilling and sustainable workstyle. The company will facilitate, enable and encourage more meaningful interactions; going for quality over quantity of face time; reducing the cost to the environment and cost of our team members' time and money. These are major changes due to our choice to operate in a way that supports our Global Climate Crisis Response Plan - all in an effort to reduce our company’s overall carbon footprint. Our Global Climate Crisis Response Plan was shared internally at Praecipio Consulting at the end of October and will be shared more widely shortly thereafter.

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5 min read

The Case for User Acceptance Testing

By Amanda Babb on Oct 22, 2019 12:00:00 PM

New phone, who dis?

On a random Sunday, my husband surprised me by forcing me into the AT&T Store. You see, I had recently been struggling with my phone recently and although it was still a great phone, it just wasn't as fast as I needed it to be. My Bluetooth was sketchy at best, I had to use headphones or the speaker for phone calls, and my battery life meant I carried a backup battery everywhere. At almost four years old, I was carrying a dinosaur. I picked out my new iPhone Xs Max and started the data transfer process.

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2 min read

Team Coleson Golf Tournament Fundraiser for JDRF Austin

By Praecipio Consulting on Oct 4, 2019 2:42:08 PM

Praecipio Consulting has been an active member of Pledge 1%, the movement to build corporate philanthropy, since 2015. The mission-driven non-profit asks members to pledge 1% of equity, 1% of time, and 1% of profits to a variety of charitable causes. Praecipio Consulting has fostered on-going relationships with the Colorado River AllianceDam that CancerTreeFolks, and the Coastal Conservation Association, to name a few, since becoming involved with the Pledge 1% initiative.

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4 min read

7 Step Jira Upgrade Process

By Kristopher Hall on Oct 1, 2019 2:33:00 PM

Dreading the process of an Atlassian Jira software upgrade? Depending on how many issues you have and how large your instance is, we get it - it’s overwhelming.

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3 min read

Jira Service Desk: Help Center vs Service Desk

By Morgan Folsom on Sep 20, 2019 8:51:00 AM

When designing Jira Service Desk implementation for your organization, there are tons of choices that need to be made. One important decision during this process is determining how to break down your service desk - Will you have one Service Desk for all of the teams working in the organization? Or will you build out multiple service desks and use the Help Center to route users to different Portals? 

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2 min read

How Confluence and Jira Work Together to Make Your Life Easier

By Cindy Smith on Sep 10, 2019 11:46:00 AM

An essential part of a successful organization is communication: open and direct lines of communication ensure that team members react swiftly and effectively. In regards to software and applications, different teams have different needs and collaborating can sometimes feel like speaking in different languages. The reality is, development teams live in one application and business teams live in another.  

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6 min read

Comparing Project Management with American Football

By Nicholas Redwine on Sep 3, 2019 1:43:00 PM

As the summer comes to a close here in America, another season arises upon us that encapsulates the fall and winter seasons for the better part of 6 months. That fun and exciting season is American football ladies and gents! A nationally televised spectacle that brings together all types of people and backgrounds to witness the output from an assembly of individuals striving to capture a "W" or win for their respective team(s) and organization(s).

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5 min read

Corporate Social Responsibility: Meet our Green Team

By Christopher Pepe on Aug 23, 2019 7:59:00 PM

In 2008, I began my tenure with Praecipio Consulting recognizing that I had a great deal in common with Christian and Joe. Joe and I have a Lincoln-Kennedy level of coincidental similarities but beyond that we all shared a passion for leaving the world better than we found it.

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2 min read

How to Solve: "Too Many Jira Email Notifications"

By Praecipio Consulting on Aug 20, 2019 8:03:00 PM

“Jira sends too many emails.”

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5 min read

Agile Home Improvement Using Atlassian Tools

By Amanda Babb on Aug 13, 2019 11:59:00 AM

This year, my husband and I decided to FINALLY spend some money on the house. We started our conversation about home improvement at the end of 2018, thinking about “the list”: need, want, nice to have. We went through the exercise of writing separate lists to compare and prioritize. Quite frankly, I was surprised at how similar they were. We quickly realized there was a need to actually organize and prioritize instead of working on notebook paper, fridge magnets, and the occasional sticky note.

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1 min read

What is a Managed Service Provider (MSP)?

By Shannon Fabert on Aug 6, 2019 12:01:00 PM

The simple definition of a Managed Service Provider (MSP) is an outsourced services provider that remotely manages a client's infrastructure and/or end-user systems. While an MSP can have a variety of focuses, continue reading to find examples of what this means in the IT world. 

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2 min read

Sprint Planning - How Long Should Sprints Be?

By Morgan Folsom on Jul 30, 2019 12:33:00 PM

Teams new to Scrum face lots of decisions - one key decision for teams to perform efficiently is determining sprint length.  

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2 min read

Kanban vs. Scrum: Which One and Why?

By Suze Treacy on Jul 23, 2019 1:48:00 PM

Are you looking for ways to make your work more flexible and efficient, but feeling late to the Agile transformation party? Well, fear not! It's OK to be fashionably late to this Agile shindig!

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3 min read

What’s the Difference? Agile Coach vs Agile Consultant

By Praecipio Consulting on Jul 9, 2019 12:17:00 PM

Agile has become quite the buzz word within the software development community. Some of the most successful software companies are known for how Agile they are and how often they can release code in production. However, before becoming Agile in software development, these companies first embraced and implemented the Agile framework across the entire organization–not just with the technology team, but with HR, Finance, Biz Dev, Legal, etc. And this isn't something that they accomplished overnight. 

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2 min read

4 Ways Corporate Transparency Leads to Healthy and Successful Companies

By Esme Huber on Jun 18, 2019 6:19:00 PM

Is transparency a goal worth striving for in an organization? A lot of emphasis is placed on competitiveness and innovation, the twin motors that keep a company on the leading edge of their field. But how does transparency fit as a corporate value worth striving for? And ultimately, can we leverage technology to institute and cultivate transparency within an organization?

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2 min read

3 Ways Atlassian Tools Help You Avoid Common DevOps Mistakes

By Morgan Folsom on Jun 4, 2019 11:42:00 AM

Using Atlassian tools for your DevOps endeavor sets your teams up for success. While there are many challenges in a new DevOps implementation, the tools you use don't have to be one. A quick search will show you that there are many ways to fail at DevOps - it requires massive organizational change and lots of moving pieces to function, so getting started can be tough. It might be a painful process to initiate, but as we've seen, it's absolutely worth it. With that in mind, while you focus on the big questions (Like how in the world can I deploy daily/weekly/hourly?), the Atlassian stack helps you out in some ways you may not have even considered. With one (or all) of these questions out of the way, you can get back to focusing on what matters: the people and processes that you're revolutionizing.

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2 min read

Why co-terming Atlassian licenses is important

By Jessica Ellis on May 21, 2019 5:31:00 PM

Do you find yourself renewing your Atlassian licenses every month? How much time is spent on each cycle? Do your licenses expire because there are too many expiration dates to keep track of?

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5 min read

3 Simple Tips for a Successful Atlassian Confluence Migration

By Bryan Robison on May 7, 2019 10:39:00 AM

It’s no surprise that Atlassian Confluence has become a mission critical application for your customers and support teams alike. You may find yourself in one of these scenarios:

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4 min read

Project Cost Accounting in Agile: Balancing Tradition and Innovation | Part 3 of 3

By Amanda Babb on Apr 16, 2019 10:33:00 AM

Third of Three

This is the third (and last) of a three series blog. Our lesson began where you learned that the Secret of Project Cost Accounting in Agile is Nothing. Then we reminded you to Never Forget Where You Came From and in this blog, we show you how to balance tradition and innovation.

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4 min read

Our Latest Methodology Obsession: The Bullet Journal

By Christian Lane on Apr 9, 2019 1:48:00 PM

Despite screens, tablets, and monitors -  life as we know it doesn’t revolve entirely around digital. Here at Praecipio Consulting, we found a way to effectively manage our analog and digital life - Meet The Bullet Journal.

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8 min read

Project Cost Accounting in Agile | Part 2 of 3

By Amanda Babb on Apr 5, 2019 12:00:00 PM

Second of Three

This is the second of a three series blog. When we last left our intrepid writer, we learned that the secret of Project Cost Accounting in Agile is Nothing. Fixed Teams means Fixed Costs. Fixed Teams means predictable velocity. In Kung Fu Panda 2, however, there is a danger lurking on the horizon: Lord Shen (a peacock) believes in a prophecy which leads him to destroy all pandas in China. He also yearns to regain the respect of his family by conquering China with a new weapon. In many organizations, Lord Shen is the dreaded spreadsheet: the ability to modify project costs based on resource leveling and moving Teams to the work.

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5 min read

Project Cost Accounting in Agile | Part 1 of 3

By Amanda Babb on Mar 28, 2019 5:13:43 PM

First of Three

If you've read my other blog posts or watched one of my webinars, you should be familiar with my tendency to intertwine somewhat unrelated concepts together. I like doing this because it gets folks thinking: thinking about serious business and process things in a totally different context. This is the first of a three series blog. Today's topic: The secret ingredient is nothing.

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3 min read

Our Pledge to Not Give T-shirts at Atlassian Summit 2019

By Praecipio Consulting on Mar 21, 2019 11:05:54 AM

As a Gold Sponsor for this year’s Atlassian Summit, we get it - t-shirts are cool. And at past Summits, we’ve given away some awesome t-shirts but this year when you come by Praecipio Consulting's booth, expect to be given something much more meaningful... Something even life-changing.

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7 min read

Women In Technology

By Suze Treacy on Mar 5, 2019 3:11:00 PM

Instagram has turned people into stars, Google has changed the world, and Uber has disrupted the transportation industry. These technology giants are now household names and are just a few of the hundreds of tech companies that are changing the way we live, work, play, and communicate.

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3 min read

Could Testing Be the Missing Link for Effective Agile Transformation?

By Praecipio Consulting on Feb 20, 2019 7:03:00 PM

NOTE: The following is a guest post by Tricentis Director of Product, Ryan Yackel.

Topics: testing
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5 min read

Simplify FDA eSignature requirements in Atlassian Jira

By Brian Nye on Jan 22, 2019 11:40:00 AM

What is FDA 21 CFR Part 11?

FDA 21 CFR Part 11 regulation (Part 11) is the Food and Drug Administration's regulations that cover document signing and records retention for processes and documents specified by the FDA. Prescribed as an “open system” system solution, as defined in Section 11.3(b)(9), in which there is electronic communication among multiple persons and where system access extends to people who are not part of the organization that operates the system. The controls for an open system are discussed in Section 11.30.

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3 min read

What is DevOps? 3 Steps to Becoming a DevOps Organization

By Amanda Babb on Jan 8, 2019 2:04:00 PM

What is DevOps?

Before we go into depth about the three phases required to fully operate as a DevOps organization, you must first understand DevOps, which has become an increasingly important framework in organizations. DevOps refers to a set of best practices that empower both the operations and development teams to perform more efficiently, exceed organizational goals, and drive long-term business strategy. 

Topics: DevOps how-to
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3 min read

5 Reasons You Should Add Atlassian Confluence to your Mix of Tools

By Praecipio Consulting on Dec 11, 2018 2:20:00 PM

Atlassian Confluence is a wiki platform that allows document creation, collaboration, and management. It is a one stop shop for document storage and knowledge sharing. It integrates seamlessly with Jira, has powerful add-ons, and enables knowledge sharing, storing, and managing within teams. Confluence allows teams to create spaces for their area of focus while also giving visibility to content from one team to another in an organized manner.

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7 min read

Guide to Import Linked Issues into Jira from CSV

By Morgan Folsom on Nov 6, 2018 6:24:00 PM

This resource is for you if you've read Atlassian's documentation but are still confused on how to import linked issues.

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2 min read

A Review of the State of DevOps Report 2018

By Bryan Robison on Oct 4, 2018 11:00:00 AM

Our partners at Puppet and Splunk recently released the State of DevOps Report 2018 which mirrors many of the same observations that we see when working with our customers. DevOps isn't a sprint, it's a journey, depending on the organization's size, that can take organizations months or years to master. Instead of focusing on statistics like in prior years, this year's report introduces the five stages of a successful DevOps evolution and identifies and describes the practices successful, mature organizations have implemented during their journeys. The report has something to offer to organizations no matter where they are in their process. Even if your organization has employed DevOps for some time, you may be missing a critical component of your implementation.

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2 min read

Getting to DevOps: Where to start? Where is done?

By Michael Kelly on Sep 25, 2018 11:00:00 AM

As with life, the only constant in DevOps is change. To position your teams to seamlessly flow with the changes and to empower them to innovate, some of the old ideas on Operations and Development practices must be left behind. An integral component of DevOps is culture. An iterative approach to a collective ownership should be taken when planning your move toward a DevOps environment. You can start your DevOps journey by advocating for the adoption of a consolidation of tools designed specifically for DevOps, which provides an environment of transparency and ease of use.

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2 min read

Providing Visibility and Transparency through Atlassian's Dashboards and Gadgets

By Chris Hofbauer on Sep 25, 2018 11:00:00 AM

Leveraging Atlassian's dashboards and gadgets can provide teams within an organization the visibility and transparency into their work they may be lacking. The use of these tools gives greater insight into work in progress and completed work for individual teams or team members as well as providing top-level views of all the work across teams. Dashboards can be configured in many ways and be custom tailored to surface whatever information is desired. Dashboards are made up of gadgets as they are the driving force behind the data. These gadgets are embedded into the Dashboards and the information within them is determined by the JQL in the filters.

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5 min read

Travel Essentials for Work and Play

By Amanda Babb on Sep 18, 2018 11:36:00 AM

I had the distinct pleasure of traveling to Atlassian Summit Europe 2018 in Barcelona, Spain. Afterward, six of us headed to Cardiff, Wales for a colleague's (read: friend's) wedding. From there, my husband and I hopped from Ireland to England before heading home. Less than 24 hours later, I was back at the airport on a domestic flight to a client site.

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2 min read

What's the real value of Managed Services?

By Chris Hofbauer on Sep 17, 2018 11:00:00 AM

For organizations that use the Atlassian product suite, it's critical to decide whether to administer the products in-house. After all, there are significant considerations with infrastructure, networking, product tuning, let alone the configuration of the products. Choosing to engage in a Managed Services agreement can be extremely beneficial. A great Managed Services team can be a great asset and provide tremendous value to any size organization.

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2 min read

DevOps + Atlassian = Doing it Right

By Praecipio Consulting on Sep 17, 2018 11:00:00 AM

You've probably heard about a lot of the benefits DevOps teams enjoy - more effective investments, less stressful deployments, increased collaboration and visibility, and a healthier, happier, more empowered team.  With such encouraging results, the choice to take on a DevOps approach becomes an easy one. The trickier question, then, is what products can help your team take on that approach?

Fortunately, there are thousands of applications to help get you there.

Unfortunately, there are thousands of applications to help get you there.

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2 min read

Stillness in Chaos

By Christopher Pepe on Sep 4, 2018 11:00:00 AM

Walking the halls of Praecipio Consulting you will often hear people talking about the cost of quality. One of the areas that we focus on with our clients is the cost of rework which is due to poor quality and can often be improved with a better process. While there are many reasons for poor quality, a common reason (which permeates all aspects of our lives) is rushing. One of my favorite YouTubers put it as "Never rush that which must be done quickly." You might ask what sitting in snow, or a survival skills/mindfulness youtube channel has to with the quality software, incident management, or any of the other high tech stuff we do. Especially when it comes to high stress, time-sensitive situations there is a lot to learn from other domains.

Topics: Blog
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2 min read

Tips, Tricks, and Tools for Time Management

By Praecipio Consulting on Aug 27, 2018 11:00:00 AM

In an age where there’s a tool for every toil, we’re fortunate at Praecipio Consulting to be able to work with the best tools available. As an Executive Assistant who survives on staying organized, ahead of the game, and juggling with an exceptional attitude is just part of the day-to-day. If you hear “How do you do it?” you are not alone. How do I do it? The right tools.

Topics: Blog
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4 min read

Reporting on Jira in Confluence with the Jira Issues Macro

By Morgan Folsom on Aug 27, 2018 11:00:00 AM

One of the most powerful integrations in the Atlassian ecosystem is the native link between Jira and Confluence. For users working in both tools, the transition can be seamless if you do it right, but clunky if you don't. 

Now, what if I told you there was just one Confluence macro you could start using today that will immediately make reporting in Confluence easier and help you (and your team) keep track of your work? The Jira Issues macro is the go-to when reporting in Confluence.

Here are some tips to get your team to live their Atlassian life-to-the-fullest.

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3 min read

How to Extinguish Fires with Jira Service Desk Automations

By Brian Nye on Aug 27, 2018 11:00:00 AM

While service desk agents do everything they can to avoid firefighting, they are often focused on extinguishing one fire and moving to the next. This usually causes tickets to smolder in some status of "not quite done" until months later when they will finally be closed out (thanks bulk edit!). The good news: there is a way to keep things moving using out-of-the-box functionality. No longer will your metrics be inaccurate because people aren't "moving their tickets through the system." Jira Service Desk can help do the moving for you with automation.

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8 min read

Praecipio Labs: Control Systems with Neural Networks

By Praecipio Consulting on Aug 15, 2018 11:00:00 AM

What, why?

My favorite class in college was Neural networks for non-linear control systems which was way out of my league but I wanted it, so I powered through. I majored in mechanical engineering and studied computer science and electrical engineering because of a passion for robotics. This class blew my mind. Life being what it is, I went off to build a career which took me away from machine learning until recently. Things have come a long way in the intervening years and I wanted to recreate the approach we used in this class.

The animations that we created were what most captured my imagination because they would show the controller learning and improving.

Topics: Blog
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3 min read

The Five Things You Should be Automating For More Effective Incident Management

By Praecipio Consulting on Aug 14, 2018 11:00:00 AM

 

Guest blog post by Erin Jones, Partner Manager, xMatters

Access your monitoring platform and find the alert. Export the data report. Create an issue in Jira, then attach the data report. Search assignees and add all necessary parties to the ticket. Spin up a chat room for the incident to facilitate swarming. Log into your StatusPage and let your users know about the incident, at each stage, as you can now finally get around to resolving it.

Topics: Blog ITSM
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2 min read

What You Need to Know about Page Results Rankings in Confluence

By Praecipio Consulting on Aug 13, 2018 11:00:00 AM

Search engines have the ability to house a plethora of information that helps users find the answers they're looking for. As more information gets pumped into a search engine or knowledge base, the importance of finding what's relevant becomes increasingly important.

Topics: Blog confluence
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3 min read

Metrics that Matter to ITSM Pros

By Praecipio Consulting on Aug 13, 2018 11:00:00 AM

ITSM Metrics 

There's a common saying that you can't manage what you can't (or don't) measure. Often attributed to Peter Drucker, the godfather of Business Management, the thought here is one must clearly define success criteria, establish a benchmark, and track variance in order to realize improvement and/or identify problems. A quick Google search returns articles both lauding and contesting this maxim. In a Forbes article from 2014, Liz Ryan writes, "That's BS... the vast majority of important things we manage at work aren't measurable, from the quality of our new hires to the confidence we instill in a fledgling manager." She continues to explain that by focusing too much on the numbers, companies often miss out on the big picture. 

Topics: jira Blog ITSM
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3 min read

The Intranet is Dead!

By Praecipio Consulting on Jul 27, 2018 11:00:00 AM

Over the past few years, we have worked with a variety of organizations to help design and build intranets. The majority of these organizations were moving away from sites that were built on Microsoft’s SharePoint stack, and were looking for custom designs to better meet business needs. From creating intranets from scratch to simply offering a new look and feel, we have seen it all, and we know what works well and what doesn't. And we have noticed commonalities between organizations looking for an intranet solution. Organizations often share the same goals and challenges, and all can agree that the idea of building an intranet can seem daunting. 

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4 min read

Save Millions in a Matter of Minutes with Jira Service Desk

By Praecipio Consulting on Jul 23, 2018 11:00:00 AM

Automation saves teams from the monotony of repeatable processes. More importantly, it saves businesses time and money. According to a recent report by our partner Splunk and Quocirca, organizations face an average of 1,200 IT Incidents every month. Using automation to reduce the time it takes to resolve these incidents is a no-brainer. In this article, we'll describe how you can implement time and cost saving business process automation rules in a matter of minutes using Jira Service Desk.

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2 min read

Jira Service Desk: Accelerator vs. Custom Implementation

By Praecipio Consulting on Jul 23, 2018 11:00:00 AM

Once organizations make the decision to adopt Jira Service Desk, they often choose one of two implementation options: they either do it themselves or engage a consultancy for a custom implementation—neither of which is ideal for any but the largest enterprises. Few organizations have the skillsets to do the work in-house, and a custom implementation can be both pricey and time-consuming. Fortunately, there’s a third option: An Accelerator implementation by Praecipio Consulting.

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2 min read

Five Signs You Can Forgo A Custom Jira Service Desk Implementation

By Praecipio Consulting on Jul 23, 2018 11:00:00 AM

Implementation

In many walks of life, the word custom is synonymous with time and money. This is particularly true of technical solutions, and Jira Service Desk is no exception. It’s not unusual for a Jira Service Desk implementation to result in an intensive months-long project involving significant resources for the development of custom workflows. If that doesn’t sound ideal, you’ll be relieved to learn that there’s another option: A Quick Start implementation by Praecipio Consulting.

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3 min read

Five Things to Love about Jira Service Desk

By Praecipio Consulting on Jul 17, 2018 11:00:00 AM

Over the years, Praecipio Consulting has developed and implemented service desk solutions for a range of clients using Jira's powerful out-of-the-box capabilities and a few key add-ons; however, there was always something missing. When Jira Service Desk was first introduced, we were excited to see Atlassian embracing their customer (and partner) feedback. Over the few short years it has been in the market, Jira Service Desk has revolutionized the way teams serve their customers both internal and external. If you couldn't tell, we're in love with Jira Service Desk. Here are five things to make you fall in love with it too. 

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4 min read

Five Ways to Make a Collaborative Team Space in Confluence

By Morgan Folsom on Jul 16, 2018 11:00:00 AM

While creating a space for your team in Confluence may seem like a simple undertaking, creating one that users actually want to interact is far from easy. We know what can happen when you miss the mark: you've got a team space, but it's a mess - nobody knows where to find anything, there's no consistent structure, and nobody actually uses it. It’s not hard for a space to become a documentation black hole - documents enter, never to be seen again.

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4 min read

DevOps ROI: Streamline Processes, Improve Outcomes

By Praecipio Consulting on Jul 3, 2018 11:00:00 AM

Investing in technology should be exactly that: an investment. Technology should accelerate your business and allow you to deliver products and services to your customers more quickly. In a word, DevOps. At Praecipio Consulting, not only do we help organizations adopt DevOps best practices, but we work in it every day with our products and even within our services organization. Investing in the right technology to drive your DevOps initiatives should net you a significant ROI, but why?

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4 min read

Reduce the Pain of Outages with Jira Service Desk

By Praecipio Consulting on Jul 3, 2018 11:00:00 AM

During an outage, if you feel like your computer is on fire, chaos is abounding, and the world is coming to an end, it's typically a good sign that your incident management process could use a bit of tuning. Gartner indicated in a now-famous blog post that an outage typically costs an organization $5,600 per minute of downtime. An hour-long outage at that rate can cost an organization nearly $350,000. As Amazon or Knight Capital will tell you, that number can be significantly increased if it occurs in a revenue-generating system. 

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2 min read

Less Meetings, More Collaboration

By Praecipio Consulting on Jun 26, 2018 11:00:00 AM

https://www.atlassian.com/blog/teamwork/types-of-meetings

Have you ever been in a meeting and thought, "Why am I even here?" and then started daydreaming or doing other work on your laptop? After meetings that drudge on and on, it's easy to leave them more confused than when you started.

Topics: Stride Blog
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3 min read

Mitigate Risk with Secure Content for Confluence

By Praecipio Consulting on Jun 26, 2018 11:00:00 AM

Sensitive information and the security of that information is becoming increasingly critical for organizations across the globe. GDPR, PHI, HIPAA, PCI, and other sensitive information legislation has had a profound effect on what information can be stored where and who can access this information. At the same time, the need for centralization and collaboration for disparate teams has also increased. At Praecipio Consulting, we believe balancing the need for security with collaboration is a critical concept in content management. Secure Content for Confluence Server and Data Center helps users store and manage sensitive information while balancing Confluence's powerful content collaboration. 

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2 min read

Three Weeks to an ITIL-based Service Desk—No, Really

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

If you’ve attempted a Jira Service Desk (JSD) implementation on your own or reviewed proposals from consulting firms offering to do the work, chances are a three-week implementation sounds pretty far-fetched. But I assure you, not only is it possible—it’s something we do regularly.

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4 min read

Using Scrum and Kanban Boards to Improve Communication

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

The ability to 'see the big picture' and have a clear understanding of the work teams complete is something our clients ask for often. With a product like Jira Software, anything is possible; however, there are tools within the project management software platform that are built specifically to help users stay in the know and track project statuses. 

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4 min read

How Our Marketing Team uses Jira and Confluence to Stay Agile

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

As a marketing professional, I had a limited exposure to Jira before I joined Praecipio Consulting. Praecipio Consulting is an Atlassian solutions partner, and now, I eat, sleep, and breathe the Atlassian toolset. But before I really knew what it was, I used Jira Software to collaborate with a distributed team on a project. It was an interesting experience using Jira, because this was a ticketing system for 'IT guys and coders,' not for precious marketing professionals - right? I had been happy - or at least at peace - with using Microsoft Project, Sharepoint, One Note and Excel spreadsheets, along with Customer Relationship Management (CRM) and marketing automation software. But when I saw my first kanban board, and how easy it was to create, organize and visualize work in process, I thought this was a great way to begin an agile marketing shift.

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4 min read

Agile Batch Size: An Ode to Laundry

By Praecipio Consulting on Jun 4, 2018 11:00:00 AM

One of the most difficult concepts to explain in agile is the concept of Batch Size. It's a principal tenet of Lean Product Development and is an ACTUAL principle in SAFe (# 6 to be precise). However, when we work with our clients to evaluate their practices and processes, we see product backlogs in the scrum boards of hundreds of items. In one case, a client used the concept of a Groomed Sprint to define what part of the Backlog had been groomed and prioritized by the Product Owner, Scrum Master, and Team.

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3 min read

Achieve GDPR Compliance with the Atlassian Stack

By Praecipio Consulting on May 25, 2018 11:00:00 AM

What is GDPR?

If any of your partners, employees or customers are citizens or businesses in the EU, its time to review your company's compliance strategy. The General Data Protection Regulation (GDPR) is a new European Union privacy standard that mandates the ability for someone to have access to their personally identifying information (PII) and have the ability to change the information or "be forgotten" by requesting the removal of that data. These requirements can make achieving backward compliance standards very difficult. This new privacy law will impact everyone, from C-level executives to new hires and likely every department to include Human Resources, Information Security, Compliance and more. Regulations surrounding GDPR will affect most organizations, large and small, regardless of whether your business does business directly in the EU.

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2 min read

Turbo Kit for Jira and the Case of the Missing Millions

By Praecipio Consulting on May 21, 2018 11:00:00 AM

https://www.praecipio.com/jira-jql-turbo-kitSmall errors can cause big problems. In 2007, a car dealership hired a promotions firm to mail 50,000 scratch-off tickets to potential customers, with one lucky winner designated to receive a $1,000 prize. However, the first 30,000 tickets were all mistakenly printed as winners, adding up to a $30 million mistake. Obviously, the dealership was unable to honor the pay-out, and instead offered $5 gift cards to the numerous lucky winners.

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5 min read

Project Estimation - Story Points vs. Hours Estimation

By Praecipio Consulting on May 21, 2018 11:00:00 AM

Work smarter, not harder. Easier said than done.

However, in agile software development, there are some things teams can do to begin working smarter and more efficiently. 

Many companies still estimate the amount of time a project will take in hours. But this approach, typical of the waterfall methodology, can lead to cost overruns and missed deadlines. "(Humans are) terrible at estimating how long something is going to take. We're just not good at it," said Christopher Pepe, Chief Technology Officer at Praecipio Consulting. "But what we are good at is estimating the relative sizes of things." And so he makes this point in his story above on story points vs. hours, and why companies should adopt this agile concept of planning and managing development projects.

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2 min read

How ChatOps Can Connect Your Remote & Traveling Workers

By Praecipio Consulting on May 3, 2018 11:00:00 AM

Have you ever missed a deadline because your team couldn’t get aligned? Maybe a key team member was traveling, or you spent too much time discussing the plan instead of implementing it. Have you ever tried to “rally” through email? It starts out with good intentions; but 43 messages later, someone was left off the thread, and you’re trying to determine action items by sifting through a lengthy email chain.

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2 min read

Taking Out the Trash for Earth Day 2018

By Praecipio Consulting on Apr 24, 2018 12:35:00 PM

Praecipio Consulting is dedicated to doing what we can as a company to take care of our Mother Earth. As important as the environment is to every human being sharing our Earth, Lake Austin and its well-being was particularly important to all of us at Praecipio Consulting. When Earth Day 2018 was upon us, we knew what our passion project needed to be. We signed up as a company to help clean Lake Austin, not because the lake is such a fun part of Austin life, but because it desperately needed it.

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2 min read

It's About People...

By Amanda Babb on Apr 3, 2018 11:00:00 AM

Clients and potential clients ask us what sets us apart from other Atlassian Solution Partners. While I hate answering this question as I have good relationships with people from other Solutions Partners, I love the answer we have at Praecipio Consulting. 

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1 min read

Praecipio Consulting is First Atlassian Solution Partner in New Relic Navigator Program

By Praecipio Consulting on Mar 19, 2018 11:00:00 AM

Praecipio Consulting was recently named one of the first New Relic Navigators in New Relic's Partners Program. As an Atlassian Enterprise Platinum Solutions Partner, Praecipio Consulting has also developed strong partnerships and expertise with a variety of complementary technologies, like New Relic, to ensure its customers are implementing the most effective solutions.

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8 min read

Hello World From Praecipio Labs

By Praecipio Consulting on Mar 12, 2018 11:00:00 AM

Machine learning, artificial intelligence (AI), and other advanced technical concepts are not new to Praecipio Consulting's engineers. In their spare time, they like to experiment, solve problems, and test ideas in a variety of areas. And the way they see it is they succeed, or they learn. Praecipio Labs, formalized in 2017, has really been around since the beginning. Whether it was a problem that needed solving, or it was just innate curiosity, Praecipio Labs was there to dig in and find a solution - or just have some fun! Most of the team's activity includes a variety of topics that may not be beneficial today, but are interesting nonetheless - like AI, improving advanced systems configurations, and much more.

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12 min read

Custom Macro Parameters with JavaScript

By Praecipio Consulting on Mar 12, 2018 11:00:00 AM

Introduction 

Custom macros are a popular, supported, and versatile addition to any confluence page. Confluence users are able to use macros by making their own, searching the macro library, or by getting access to additional macros through add-ons. If you are making your own macro through an add-on, you will know that the parameter types, aka fields, are limited to the following: 

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3 min read

A Holiday Recipe for Planning Success with Portfolio for Jira

By Praecipio Consulting on Nov 22, 2017 11:00:00 AM

https://www.praecipio.com/webinars/portfolio-for-jira-best-practicesIn our last blog post, we shared with you how Portfolio for Jira can be used to plan and visualize work for any department or line of business. Now that everyone has a seat at the table, let's make sure the meal is excellent by following a trusted recipe for Jira Portfolio best practices.  

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2 min read

Thanks to Portfolio for Jira, Everyone Has a Seat at the Table

By Praecipio Consulting on Nov 21, 2017 11:00:00 AM

Thanksgiving is right around the corner, we can't help but think about our favorite things this time of year. We have opportunities to see family, friends and relatives, enjoy good food, and talk about everything that happened throughout the year. It is great to catch up and visit about what's happened, and what's going to happen. It's a time when families and friends reflect, collaborate, and even begin planning for the next year (because all families get along perfectly, right?).

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2 min read

Seeking Validation? Turbo Kit for Jira Takes Care of That

By Praecipio Consulting on Oct 27, 2017 11:00:00 AM

Customizing workflows in Jira means taking control of your organization's transactions, but that also means quality assurance becomes critical. Fortunately, Turbo Kit for Jira not only provides the deep customization capabilities for workflow creation and customizing conditions, but also has a variety of validators needed to ensure transitions operate correctly and smoothly.

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3 min read

Turbo Kit for Jira Makes Workflow Automation (and your life) Easier

By Praecipio Consulting on Oct 27, 2017 11:00:00 AM

Automation is a popular theme for developers, consultants and everyday users of the Atlassian suite, especially within Jira, because it makes your life much easier. There's no shortage of ways to automate processes within Jira, including custom development and the Atlassian marketplace. Even we at Praecipio Consulting have used most or all of these add-ons. That is until we created our own automation tool: Turbo Kit for Jira.

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3 min read

Say Hello to Turbo Kit for Jira (and Goodbye to Unnecessary Add-ons)

By Praecipio Consulting on Oct 25, 2017 11:00:00 AM

We’re excited to announce our newest add-on in the Atlassian marketplace, Turbo Kit for Jira.

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4 min read

How Samsung does lean ITIL® with Jira Service Desk

By Praecipio Consulting on Oct 13, 2017 11:00:00 AM

October 12, 2017

This is a guest blog written on behalf of Jack Harding, IT Consultant at Praecipio Consulting and Larry Brock, IT Chief of Staff at Samsung Austin R&D Center and Austin AUG Leader. Based on their presentation “The Power of Process: How Samsung Implemented ITIL” at Summit San Jose 2017.

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3 min read

The Good Place: Dysfunction in the Agile Organization

By Praecipio Consulting on Oct 13, 2017 11:00:00 AM

By Amanda Babb, principal of Process Delivery

It’s been a great first week of the fall season of television. Some of my favorites have been rebooted, my alma mater was featured on a t-shirt, and one that I’m obsessed with has sparked a bunch of corollaries with what we do at Praecipio Consulting.

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2 min read

Flatwater Foundation | Dam That Cancer Fundraiser

By Praecipio Consulting on Jun 14, 2017 12:29:00 PM

You may have heard of the movement to build corporate philanthropy called Pledge 1%. Praecipio Consulting has been an active member of the mission-driven non-profit since 2015. We have pledged 1% of our equity, 1% of our time, and 1% of our profits to a variety of charitable causes, including the Boys and Girls Club, the National Alliance on Mental Illness, and the Coastal Conservation Association. “It’s not enough to just do good work, …” says Christopher Pepe, “… we want our company to do good in the world.”

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5 min read

Kaizen: How A Consulting Firm Integrated JIRA, Salesforce, and Hubspot

By Praecipio Consulting on May 8, 2017 11:00:00 AM

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2 min read

Jira Reports & Dashboards

By Praecipio Consulting on Apr 21, 2017 11:00:00 AM

Expert led, hands-on Atlassian training

This course is for those who are new to Jira dashboards and reports. You'll learn how to use Jira's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read Jira Agile reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of Jira's core strengths: displaying project status visually on fully customizable dashboards.

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3 min read

Uniting Tech Giants | DocuSign for Atlassian

By Praecipio Consulting on Apr 21, 2017 11:00:00 AM

By Tony Mann (DocuSign)
Shared from the DocuSign Blog  

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4 min read

Ideation to Implementation with Lucidchart and the Atlassian Trio

By Praecipio Consulting on Feb 22, 2017 11:00:00 AM

Guest post by Lucidchart

As the first third-party app to integrate with Confluence, Jira, and HipChat, Lucidchart allows you to add diagrams to each of these Atlassian tools in order to clarify your ideas and foster collaboration. The Lucidchart add-on will feel like a natural extension of your Atlassian apps. Using Lucidchart in conjunction with this powerful trio can improve the effectiveness of your team collaboration all the way from ideation to implementation.

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5 min read

Q/A: Best Atlassian Deployment Options for Your ROI

By Kristopher Hall on Feb 1, 2017 11:00:00 AM

In two recent studies*, 86% of IT organizations are concerned about delivering value to their organization and 80% of an IT department's budget is used in Keeping the Lights On (KTLO). As such, IT organizations are focusing more on the right ways to keep their applications happy and healthy. 

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2 min read

2017: The Year of the Human

By Christian Lane on Jan 19, 2017 11:00:00 AM

It's only a few days into the new year, but already we see the latest tech crazes for the next 346 days in the headlines: DevOps, ITSM, and SAFe. With Atlassian, the world's industry leaders have had great success in these frameworks (many with our expert help) and technology is producing the most ground-breaking things in human history. Everybody wants to put a proverbial man on the moon with their next release, and these are the proven methods to do so. 

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2 min read

2017 Technology Resolutions

By Christian Lane on Dec 29, 2016 11:00:00 AM

As 2016 draws to a close, it's time to reflect on the past 12 months and set forth goals a.k.a. resolutions for 2017. Where do you want to be in the new year? For many, this includes adopting new technologies or new practices like DevOps. Whatever your new year's technology resolutions, we're here to help.

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3 min read

Join the Atlassian team at Amazon Web Services re:Invent!

By Praecipio Consulting on Nov 22, 2016 11:00:00 AM

Re-posted from Atlassian

In the DevOps era, the technology tools you choose are critical for fostering innovation and overcoming development and deployment challenges, and creating a seamless experience between these tools is key to streamlining processes and maximizing productivity. And that’s why we are excited to be attending Amazon Web Services annual conference, re:Invent. Come join us at the event! Here’s what we’ll be up to:

Topics: Blog aws altassian
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8 min read

The 4 Phases of Agile DevOps with Atlassian

By Praecipio Consulting on Aug 15, 2016 11:00:00 AM

As Development and IT Ops teams look to be more efficient, decreasing their time to market and increasing product support, DevOps has become the predominant industry solution. There are many resources that paint a picture of the ideal processes for Development and Operations working harmoniously together- but how do we actual get there? Where should we start? 

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3 min read

How to Expedite Approvals with DocuSign for Confluence

By Praecipio Consulting on Aug 4, 2016 11:00:00 AM

According to IDC's 2015 report, The Document Disconnect, 76% of executives and managers in sales, HR, procurement, legal, and other departments estimate that fixing the “document disconnect” can lead to document process issues impact revenue recognition or create auditor issues. As process improvement experts, we at Praecipio Consulting love saving our clients money by mitigating wasted time and helping them do work faster. With that in mind, we've compiled our top 4 tips to get faster approvals leveraging DocuSign for Confluence to integrate your mission critical document tools. 

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3 min read

3 Ways to Start Using Docker Today

By Praecipio Consulting on Jun 16, 2016 11:00:00 AM

With the rise of CaaS (Containers as a Service), many organizations as well as cloud service providers (including Amazon, Google, and VMWare) are looking to container deployment to expedite releases with new, lower strain on dependencies. Offering flexible deployment in addition to heightened security through resource isolation and microservice architecture, Docker allows companies to spin up consistent, stable, and secure environments for everything from development to sales demos. 

Topics: Blog aws google CaaS
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5 min read

Top 5 Ways Atlassian Facilitates DevOps

By Praecipio Consulting on May 11, 2016 11:00:00 AM

 

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3 min read

Three Reasons Why Developers Love Docker

By Praecipio Consulting on May 6, 2016 11:00:00 AM

A smooth running production environment is a beautiful thing. But how do we get there? And how do we ensure that all of our production, staging/test, and development environments stay in sync in order to get there? Today, it seems like everyone in software development is talking about Docker and containers. In fact, according to the 2016 State of the Cloud Survey by RightScale, Docker adoption doubled from 13% to 27% in just one year. Furthermore, 35% of the organizations surveyed reported that they have plans to adopt it soon. 

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7 min read

Seen It, Solved It: Jira Service Desk for ITIL

By Praecipio Consulting on May 4, 2016 11:00:00 AM

Growth Through Change 

"Organizations that do not or cannot evolve will not last." In the business world, change is constant and necessary, especially when it comes to meeting the dynamic needs of customers. ITIL, or Information Technology Infrastructure Library, is a methodology that helps organizations effectively manage change while putting the customer at the center of the process. ITIL prescribes processes to ensure the customer's needs and requests are handled with ease – from acknowledgement of an issue through the application and evaluation of the solution. One of the greatest values of the ITIL methodology is that it embeds continual improvement into the process. The ITIL framework can be leveraged by anyone, including non-technical teams, to better manage change and serve customers. Atlassian's fastest growing product, Jira Service Desk, facilitates ITIL adoption in an organization by encouraging traceability, collaboration, and reporting. 

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3 min read

Unifying Distributed Teams: A Conversation About Dog Treats, Tortilla Chips, and Atlassian

By Praecipio Consulting on Apr 20, 2016 11:00:00 AM

 

One of the things I love about my parents is that any time we get together, I can talk to them about work stuff. My brilliant parents are retired and – to be honest – bored with retirement, so it's an intellectual treat whenever I visit. Mom is a retired teacher with two master's degrees (cue awkward conversation about the whereabouts of my one master's degree), and Dad is a retired portfolio and project manager also with a master's degree (again, cue awkward conversation). During our talks, we have fun and insightful discussions about anything and everything- and we love using whatever's at hand to make a point. This time, the topic was disconnected teams, and the props at hand were dog treats and tortilla chips. Yes, you read that right: dog treats and tortilla chips. Stay with me.

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5 min read

All-Star Incident Management: How to Be Like Mike

By Praecipio Consulting on Mar 21, 2016 11:00:00 AM

The best teams sync with each other. Think of the intangible magic conjured by the Championship-sweeping Chicago Bulls of the 90's, helmed by Michael Jordan. They ran their offense to perfection, playing to the strengths of each team member and executing each step in perfect rhythm to put points on the board. Any member of those teams will tell you their success came not only from having high-performing people but from working together within an established offense, or process. Because they bought in and trusted the process, each team member knew his responsibility at all times. The team ran time-tested methodologies for getting the win, adjusting as needed after analyzing the other team's strategy. Basketball is all about strategy, process, and teamwork.


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3 min read

HipChat Connect: Your New Mission Control

By Praecipio Consulting on Nov 30, 2015 11:00:00 AM

Imagine you work in an office with a room for every job you do- each project, each team. However, there is no communication between rooms- so you have to walk from one to another if you want to share project information or ask questions. This seems ridiculous in real life, but yet business teams still fail to leverage integration of tools due to disparate legacy systems (“IT uses Product X while Business Teams are on Product Y”), lack of customization options (“I’m in HR. Why should I use the same tools as our dev teams?”), and disappointing functionality (“I have to use Product A for reporting, but it’s not in real-time and it leads to lots of email chains to track the conversation.”).  

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2 min read

Hipchat: Customize Your Connection

By Praecipio Consulting on Sep 29, 2015 11:00:00 AM

HipChat has long been the beloved messaging application for Atlassian users, developing integrations with Confluence and Jira to increase the seamless nature of the SDLC process with notifications and team and project-specific rooms. With the success of these integrations, Atlassian is raising the bar for HipChat functionality, offering up their API for other software producers to code their own connections to allow even more tools to team with HipChat. Recently, Atlassian held a HipChat Dev event in San Francisco for a handful of popular and innovative tech companies to dev and demo their HipChat plugins, opening the door for an all new level of HipChat functionality. New Relic, Salesforce, Tempo and other Atlassian-inclined software makers came together to tweak the HipChat API to get their products talking for an even more robust integration offering in the messaging system. With many new options becoming available, excited HipChat users can expect to see these plugins available soon, making HipChat a real-time communication hub for all aspects of the software development life cycle.

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2 min read

Big News From Atlassian

By Praecipio Consulting on Sep 25, 2015 11:00:00 AM

Atlassian Reaches 50K Customers

Since their founding in 2002, Atlassian has disrupted the tech industry with their innovative products. Focusing on collaboration, integration, scalability and efficiency, Atlassian continues to change the way companies do business as we move more and more towards a global business model. Because of Atlassian, teams across the world can work seamlessly and in real-time on projects no matter where people are located. They've build products that not only keep up with the needs of today's industry leaders, but they are themselves industry leaders (reflected in their ever-growing Gartner rating). It's with that forward-thinking and must-have product suite that Atlassian has reached 50,000 customers! As Atlassian Solution Partners, we at Praecipio Consulting love nothing more than introducing these products and their capabilities to clients who enthusiastically adopt them with great success. We've seen first-hand how Atlassian brings the best in IT and business process solutions to companies of all sizes and industry, from the dev teams to the marketing teams, and could not be more excited to see what they will come up with by the 100,000 customer mark. 

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2 min read

SAFe Cheat Sheet

By Praecipio Consulting on Feb 23, 2015 11:00:00 AM

No matter the size of your organization or your industry, the end game of any company is to deliver the highest quality product to customers at the greatest market value, with the lowest cost of production. This school of thought drives the Agile methodology of software development, pushing for faster delivery of better products with the least amount of risk, and has fueled the scalable Agile solution for enterprise-level organizations: Scaled Agile Framework (or SAFe). Operating under the principles of Agile development, SAFe aligns the development and initiatives of all levels of the enterprise company- from agile teams to executives- for accelerated value delivery at a reduced risk. Leveraging short feedback cycles organized into sprints and release trains, the cost of deployment decreases as deliverables have clearer direction and requirements to ensure a better fit for purpose. 

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2 min read

Here Comes the Product Owner: Wedding Planning with Atlassian

By Praecipio Consulting on Feb 13, 2015 11:00:00 AM

When Praecipio Consulting Senior Solutions Architect and Certified Scrum Master Amanda Babb got engaged over the new year, her first thought (after "Yes, I'll marry you" of course) was that this was an affair for the Atlassian tool set. With family members on both coasts and Amanda and her fiancé residing in Texas, she knew Atlassian would be the trick to best practices in MDLC (Matrimony Development Life Cycle). "There was never a question." says Babb. "From the moment we got engaged, I got a Cloud instance." Establishing a Kanban board that will take Amanda and her family from gathering information about venues to the nitty-gritty tasks like purchasing the cake slicer, this Scrum Master feels confident in an on-time, on-budget release of an October 2015 wedding.

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3 min read

Introducing New HipChat Server

By Praecipio Consulting on Feb 9, 2015 11:00:00 AM

Effective communication is critical to the daily operation of your organization. Whether it's alerting your dev teams to the status of their latest release or brainstorming ideas for the next Happy Hour venue, your team needs a way to talk. With more companies operating disparately, the idea of around the watercooler conversations is now defunct and people look to technology to help them connect. It was this exact need that Atlassian sought to address with their chat platform, HipChat. 

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2 min read

Jira Portfolio Cheat Sheet

By Praecipio Consulting on Jan 13, 2015 11:00:00 AM

For projects big or small, Jira Portfolio helps you plan it all! With the ability to pull work in progress in from Jira or push the work breakdown structure into Jira, Portfolio makes managing projects a breeze. With a little set-up and some good old-fashioned planning sessions, your organization can quickly view release schedules, track estimates and actuals to business strategy targets, and manage resources in one place. 

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6 min read

Top 12 Jira Questions of 2014

By Praecipio Consulting on Dec 29, 2014 11:00:00 AM

On December 3rd, we went where no Praecipio Consulting webinar has gone before: We answered your Jira questions live! Between pre-submitted questions from webinar registrants, online Praecipio Consulting followers, and real-time queries from viewers, our resident Jira expert Christopher Pepe fielded the questions you most wanted answers to. We were thrilled by your response to the call for questions and feel the answers to be so helpful that we decided to share them with the Jira-using public at large! From new Jira users to experienced technical leads, here are the top Jira questions and answers for your inquiring minds.

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2 min read

The Atlassian Appeal

By Christian Lane on Dec 17, 2014 11:00:00 AM

The Atlassian Appeal:

Why It's The Software of Choice for Today's Graduates

Despite the end of the Great Recession in June 2009, five years later the effects are still felt amongst those newest to the job market. Today's college graduates face 8.5% unemployment and 16.8% underemployment as the U.S. experiences a 7 million job deficit. However, in spite of overall downtrends for college graduates, jobs in technology are not only remaining buoyant- but continually growing! In 2013, nearly 70% of students pursuing degrees in technology had at least one job offer by graduation. Though salaries for graduates in other industries have dipped by 7.7%, those who work in the tech industry are enjoying some of the highest, most competitive pay of all college-educated workers.

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3 min read

Everybody Gets a Pony! Top 5 Reasons to Outsource Your Hosting & Managed Services

By Praecipio Consulting on Dec 15, 2014 11:00:00 AM

As the holiday season approaches, my family will undoubtedly ask me the same thing they do every year - What do I want? Since I was a little kid, I've always given the same answer to no avail, my request steadfast and unchanging: I want a pony. The likelihood of my receiving a pony this Christmas is still as unlikely as it's ever been, and I ask knowing that I'll be getting pajamas, stationery, and other non-pony related items like every previous holiday. While I repeatedly ask for the pony, the regular maintenance and upkeep (not to mention storage) of a pony is more than I can handle. Believe me, I'd still love a pony for Christmas. My life and schedule might permit some allocated riding time, but I don't have the resources or bandwidth to commit to everything else that goes into pony ownership. 

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Summit Expedia Co-Presentation

By Christopher Pepe on Nov 11, 2014 11:00:00 AM

Discover how making the move from Perforce to Git at Expedia lead to standing room-only training sessions abundant with high fives. The move to Git improved Expedia's software development with faster development cycles, deeper integrations, increased transparency, and a more unified development platform. 

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5 min read

Expert Tips to Enhance Collaboration

By Praecipio Consulting on Oct 30, 2014 11:00:00 AM

While I may have seen Lord of the Rings, I've recently become keenly aware of my overall lack of knowledge around the ins and outs of the franchise. After creating a would-be "one does not simply" LOTR meme related to a new Atlassian product release, I HipChatted the idea to a co-worker for review. The following is the actual conversation that ensued:
 
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4 min read

Jira for Asset Management

By Praecipio Consulting on Oct 20, 2014 11:00:00 AM

Last year, companies spent a third of their budget on IT assets and related costs. Each piece of hardware and software equates to dollars, time, and resources. This can become costly when not well managed. Much like keeping a maintenance log for a vehicle, thorough documentation from purchase to hand-off  is required for every asset in your organization. Technology is central to your organization's operations and if not well managed it becomes a source of profit loss, unnecessary expenditure and endless frustration. Leveraging Jira, Atlassian's product and issue tracking software, you gain the documentation and visibility you need for best practices in ITAM (information technology asset management).

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5 min read

Top 5 Ways Jira Portfolio Increases ROI

By Praecipio Consulting on Oct 15, 2014 11:00:00 AM

Your organization is made up of many moving parts- from team members, to products, to stakeholders. Everyone has different project management needs, and the larger your organization, the greater the need for best practices in project management. Nobody knows project planning and tracking better than Atlassian, who continue to build industry-favorite SDLC tools like Jira and Confluence to enhance your team's collaboration and visibility. This year, they raised the bar even higher with the release of Jira Portfolio. You can track real-time adjustments to product releases and analyze use of resources in one central location to determine the best course of action every time for reliable delivery.  

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Introduction to Jira Portfolio

By Amanda Babb on Oct 9, 2014 11:00:00 AM

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5 min read

Paying for Mistakes: The Cost to Fix a Software Defect and How to Avoid It

By Praecipio Consulting on Oct 9, 2014 11:00:00 AM

In 2002, a study by NIST reported the U.S. Economy spent $59.5 billion annually fixing software defects. Less than a decade later, Cambridge University found the cost to have risen (in 2007 to 2011) to a global cost of $312 billion per year. With technology becoming an ever-growing presence in our society- from smart phones to smart cars- the pressure to build infallible software is at the forefront of companies' minds. A software defect, which can be caused by omitting even one character in pages of code, can have far reaching repercussions.

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3 min read

JIRA Portfolio: Atlassian's Latest & Greatest Release

By Praecipio Consulting on Sep 19, 2014 11:00:00 AM

Five major announcements at Summit 2014 weren't enough for Atlassian co-founders Scott Farquhar and Mike-Cannon Brookes. Sneaking in a "Number 0" announcement after such crowd pleasers as Jira Service Desk agent-based pricing and HipChat for Server and iOS8, the San Jose Convention Center nearly exploded when Mike introduced the world to Atlassian's newest addition:

 

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4 min read

The Future of Atlassian: Blowing Minds at Summit '14

By Praecipio Consulting on Sep 17, 2014 11:00:00 AM

Make a list of all the things you'd like to see in new and existing Atlassian products. Dream big. Get thoughts from other Atlassian users. Then- build, test, deliver and repeat. No, this isn't the Atlassian version of Willy Wonka's Chocolate Factory.

It's the future of Atlassian- and your mind will be blown!

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1 min read

Stash in the Enterprise: Meet Stash Data Center

By Christopher Pepe on Sep 17, 2014 11:00:00 AM

Atlassian shot into the Enterprise with the release of their revolutionary JIRA Data Center in July, followed by Confluence Data Center in August. Major companies worldwide relying on Enterprise-level, mission-critical processes rejoiced- and now, they have even more reason to celebrate! Now Stash, the popular source code management for Git, is the newest Data Center offering from Atlassian. Currently in its beta version, the first and only platform of its kind to provide a highly available, scalable solution to collaborative Git teams of unlimited sizes with countless products and processes, Stash Data Center brings optimal uptime, the utmost reliability and unlimited scalability. It's only been a week since Scott Farquhar and Mike Cannon-Brookes introduced us to Stash Data Center in the Opening Keynote of Summit, but the IT community is already buzzing over the newest addition to the Atlassian Enterprise family!

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Jira Administrators Primer

By Praecipio Consulting on Sep 10, 2014 11:00:00 AM

Want to learn more about effective Jira administration? This Jira Administrators Primer will cover tasks and best practices that every Jira administrator should know. Delivered by our very own Christopher Pepe, attendees from this session will help you become more proficient in maintaining your Jira instance.

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2 min read

Hack the Code, Be the Change.

By Praecipio Consulting on Sep 4, 2014 11:00:00 AM

What do you get when you put 10 developers in an 18th floor downtown Austin office with 24 hours worth of tickets, iced coffee, beer and pizza?

The 24-Hour Atlassian Hack-a-thon.

The first charity event for the recently-opened Austin office kicked off significant work around the Make a Diff website, where Atlassians, Experts, and developers around the city committed a full day and night's efforts towards resolving issues. To give back, all participants had to do was search for Jira issues by fields such as expertise, assign to themselves, and work to resolve. The charity model, as user-friendly as the Atlassian product stack itself, unlocks the power and skill set of people looking to make a difference in a collaborative, effective, and fun environment. 

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1 min read

Show your smarts with Confluence questions

By Joseph Lane on Aug 28, 2014 11:00:00 AM

As Abraham Lincoln famously said, "You can't trust everything you read on the internet." Those familiar with this anachronistic meme appreciate the sentiment behind it, as does anyone who has ever reported erroneous facts found while combing the interwebs. In today's fast paced world, you need reliable answers to your questions on demand.

Confluence Questions delivers search engine capability and collaborative communication across organizations that allows your entire team to demonstrate their expertise. Whether you want to know how to insert a macro into a template or where to get a speedy oil change during lunch, your queries are answered in real-time with the same collaboration and transparency you know and love from Confluence. Confluence Questions allows you to connect with experts in your organization by posting questions and up-voting the best answers for quick search-ability. 

 

LEARN MORE

Leverages your company's brain trust to provide the best answers, easily located, through the collaborative ability of Confluence. At Praecipio Consulting, our team are Atlassian Experts- when bringing clients best in breed practices and in competition. In conjunction with the release of Confluence Questions, Atlassian hosted Tour de Confluence Questions, an international competition to find the top exerts in the world- of which our own Charles Wells is among the top ranked! Interested in learning more about how to leverage Confluence Questions to find experts in your organization? Check out Charles in Praecipio Consulting's  webinar, The Experts Among Us: Finding Expertise via Confluence Questions. 

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1 min read

Brikit: Getting More From Your Confluence Investment with Theme Press

By Praecipio Consulting on Aug 7, 2014 11:00:00 AM

Software developers have known for years that Confluence is the ultimate collaboration tool. While the value may be apparent for some parts of your organization, others might be intimidated by new technologies, preventing your company from reaping the full return on your Confluence investment. Accentuating the power of Confluence to share information, Brikit's Theme Press gives companies an out-of-the-box tool that will trigger a Confluence adoption craze across your whole organization. Perfect for company intranets as well as external use, the beautiful design and unrivaled usability of Theme Press gives you the flexibility to customize your website for your purposes.

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4 min read

The Praecipio Consulting Way

By Praecipio Consulting on Jul 3, 2014 11:00:00 AM

Whether we're finding new, innovative ways to bring the Atlassian suite to clients or challenging ourselves to live our healthiest lifestyle, Praecipio Consulting strives daily for good practices in all spheres of life. Our experts believe in pursuing greatness not only in technology service and support, but in our daily lives- from staying in great shape to having great times together. We're a curious and competitive bunch, which makes us leading Atlassian Platinum and Enterprise experts; it's also why you'll find amongst our team an assortment of outdoors-loving, musically-inclined, organic & sustainable cooking folks with a penchant for craft beer (We'll let Dave continue to believe Coors is a craft beer.) Praecipio Consulting understands that a happy, healthy team gives us a competitive edge, which is why we invest in our experts- mind, body and soul!

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1 min read

Beer Me Jira

By Praecipio Consulting on Oct 1, 2013 11:00:00 AM

 

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1 min read

We've Gone Platinum

By Praecipio Consulting on Sep 13, 2013 11:00:00 AM

It all started seven years ago when Joseph and Christian Lane and Christopher Pepe took their years of software consulting knowledge and focused their energy on the Atlassian product suite.

Since then we have set big goals, worked hard and have grown in leaps and bounds. With clients ranging from start-ups to Fortune 20 and 500 companies, Praecipio Consulting has proven itself as a leader in consulting on the full Atlassian portfolio. We're proud to announce that we are now one of four platinum experts in the US, and one of 25 in the world.

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1 min read

The Secure Content Macro for Confluence

By Praecipio Consulting on May 16, 2013 11:00:00 AM

That’s right, our highly anticipated Secure Content Macro is now available on the Atlassian Marketplace. Secure Content allows you to securely display sensitive data to the right people at the right time anywhere in Confluence.

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7 min read

Migrating SVN to Git: How Atlassian Made the Switch - the Human Side

By Praecipio Consulting on May 16, 2013 11:00:00 AM

The following content was taken from Atlassian.com

This is the third blog post of a three part series where we focus on migrating the Jira code base from Subversion to Git. We wanted to share Atlassian’s migrating experience to those of you who are contemplating moving a large project to Git – without sacrificing active development. In our first post we discussed why we decided to make the switch to Git. In our second post we dove in the technical details of switching from Subversion to Git. 

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6 min read

From SVN to Git: How Atlassian Made the Switch Without Sacrificing Active Development

By Praecipio Consulting on Feb 15, 2013 11:00:00 AM

The following content was taken from Atlassian.com  

In this the first of a three part blog series which focuses on migrating the Jira code base from Subversion to Git. We wanted to share Atlassian’s migrating experience to those of you who are contemplating moving a large project to Git – without sacrificing active development. In our first post we discuss why we decided to make the switch to Git. In our second post we dive in the technical details of switching from Subversion to Git. In our third, and final post we will discuss how we managed the “human” angle to migrating.

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4 min read

Happy New Year - 2012 Recap

By Praecipio Consulting on Dec 31, 2012 11:00:00 AM

Looking back, 2012 was a stellar year for both Atlassian and Praecipio Consulting. While Atlassian continued to expand its presence in the software development community, so did we! As the year comes to a close, we look back at all we’ve accomplished and are truly grateful for the opportunity to grow alongside such an awesome partner. As the year comes to an end, we can’t wait for the new opportunities that will arise. We want to give a special thanks to all of our clients, partners and friends for making 2012 so great, and wish each and everyone of you a prosperous 2013!

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2 min read

Praecipio Consulting Webinars

By Praecipio Consulting on Dec 20, 2012 11:00:00 AM

Our monthly webinars are designed to help you become proficient with the entire Atlassian product suite. Wether you want to convince your team to adopt Jira or are in search of some handy tips and tricks for End Users and Administrators, our webinars are designed for any skill level.

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5 min read

Collaboration Best Practices - 3 Reasons Why Email Hurts Your Productivity

By Praecipio Consulting on Dec 12, 2012 11:00:00 AM

The following content was taken from Atlassian.com:

One of the turning points for communication in the workplace was the invention of email. Historically it’s been the easiest way to make contact in any business relationship – short, pointed conversations with the teammates you work closest with, or quick messages to people you’re communicating with for the very first time. You could say it changed the way we all work. Since its inception, however, the notion that email is also a good channel for team collaboration is what’s holding us all back.

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1 min read

Praecipio Consulting - Atlassian Enterprise Expert

By Praecipio Consulting on Nov 15, 2012 11:00:00 AM

Along with Atlassian’s new offering of Enterprise level Jira and Confluence comes the Atlassian Enterprise Expert Certification. It’s designed to help Enterprise level clients find Atlassian Experts best suited to provide solutions to enterprise level problems. It’s hard to believe that it has been 6 years since our first enterprise deployment, and we are honored to announce that we are officially, Atlassian Enterprise Expert Certified!  

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Jira 5.2 Sneak Peek

By Praecipio Consulting on Oct 26, 2012 11:00:00 AM

The Atlassian team has been working hard, and to prove it here is a sneak peek of Jira 5.2, soon to debut. With Jira 5.2, it’s easy to add, remove and swap workflows to find the perfect set for your project. Check it out:

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2 min read

GreenHopper Innovation Week

By Praecipio Consulting on Oct 15, 2012 11:00:00 AM

 Between Atlassian Summit and the launch of  GreenHopper 6, the Atlassian team took a break to conduct an innovation week. Basically, the team had saved up their  “20% time” over a number of weeks to put it to use during one week.
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3 min read

Jira Tip of the Month: Dot and Comma Dialogue Shortcuts

By Praecipio Consulting on Oct 3, 2012 11:00:00 AM

Dot ‘.’ and Comma ‘,’ shortcuts

Take your fingers off that mouse! These keyboard shortcuts will help you become a Jira speedster, and get your co-workers to ask “Whoa, how’d you do that?”

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1 min read

AtlasCamp 2012: Intermediate Jira Plugin Training Course by Praecipio Consulting

By Praecipio Consulting on Sep 18, 2012 11:00:00 AM

That’s right, only one day left until AtlasCamp 2012. Our developers eagerly await this day every year, so you can imagine our excitement when Atlassian asked our very own Christopher Pepe to design and teach the Intermediate Jira Plugin Training Course!

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2 min read

Jira: Not Just for Software Development

By Praecipio Consulting on Aug 17, 2012 11:00:00 AM

Jira’s an issue tracking application, but its core flexibility and strengths mean it can become much more than a tool limited to a development group. Jira’s incredibly adept at helping teams track and accomplish tasks. Jira also has a masterful ability to manage life cycles - and it’s found great success in numerous use cases.

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6 min read

7 Ways Social Enterprise Apps Are More Than Just Talk

By Praecipio Consulting on Aug 1, 2012 11:00:00 AM

by Ashley Furness

CRM Market Analyst, Software Advice
June 27, 2012

Until recently, I might have called Microsoft crazy to drop $1.2 billion on social enterprise app vendor Yammer. The business case for replicating popular social networking functionality in a corporate environment seemed dubious at best. Would there ever be a return on investment?

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2 min read

The Powers of Persuasion - Atlassian and Business Process Management

By Praecipio Consulting on Jul 26, 2012 11:00:00 AM

During our last Atlassian User Group meeting a few attendees asked us for pointers on how to convince their managers to implement or expand upon the Atlassian product suite as a Business Process Management Tool. To us the task seemed easy, especially since Process Optimization and Management are some of our founding principles.

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5 min read

Meet the New & Improved Bamboo OnDemand!

By Praecipio Consulting on Jul 17, 2012 11:00:00 AM

If you’re a Bamboo OnDemand subscriber, you could be forgiven for feeling a stab of jealousy every time a new batch of awesome features comes out for the on-premises Bamboo offering.  ”When, oh when, will it be my turn?”, you pined.  Well, if you logged into your Bamboo OnDemand instance this morning, you already know that the wait is over.   Bamboo OnDemand is now roughly on par with Bamboo 4.1.  ”Roughly”, because there are still a few differences such as not being able to install plugins or use commercial version control systems.

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4 min read

How to Customize your Jira Dashboards

By Praecipio Consulting on Jul 12, 2012 11:00:00 AM

About Dashboards and Gadgets

The Jira Dashboards is the first screen you see when you log in to Jira. It can be configured to display many different types of information, depending on your areas of interest.

If you are anywhere else in Jira, you can access your Jira Dashboards view by clicking the ‘Dashboards‘ link in the top left corner of the Jira interface.

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1 min read

Jira 5.1 Released

By Praecipio Consulting on Jul 11, 2012 11:00:00 AM

We’re excited to announce the availability of Jira 5.1!

Jira 5.1 introduces a number of new capabilities for new and existing customers:

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1 min read

Information Economics and Confluence: Putting the I Back into IT.

By Praecipio Consulting on Jun 27, 2012 11:00:00 AM

When it comes to IT, why do most organizations focus more on the T in technology than the I in information? The purpose of a good IT infrastructure’s to prevent information asymmetry and the implications that come with it. By properly managing your company’s information network you can create value through better decision-making.

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7 min read

Team Calendars 2.3 Released

By Praecipio Consulting on Jun 26, 2012 11:00:00 AM

We’re excited to announce the release of Atlassian Confluence’s Team Calendars 2.3. For this Team Calendars release Atlassian focused a lot on helping you stay up to date with upcoming events in your team.

Here’s a list of highlights for this release…

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5 min read

Stash 1.1 Released: Simple, Secure Git Repository Management for the Enterprise

By Praecipio Consulting on Jun 19, 2012 11:00:00 AM

Seven weeks ago the world met Stash – a centralized solution to manage Git repositories behind the firewall. Stash 1.0 was a huge launch! Atlassian’s been deluged with great feedback and already have small agile teams and large enterprises adopting Stash for their Git development.

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1 min read

Lean Thinking- Reducing Process Generated Waste

By Praecipio Consulting on Jun 18, 2012 11:00:00 AM

Lean thinking allows organizations to determine value, and organize their value creation processes in a specific sequence. This fundamental understanding of the value stream allows organizations to dived their work processes into:

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3 min read

The ABC's of Agile

By Praecipio Consulting on Jun 7, 2012 11:00:00 AM

The Agile school of software development’s currently one of the most accepted methodologies for improving productivity. Targeted mainly towards IT managers and CIOs, Agile methods promote an interactive approach which have the ability to help flatten your organization’s cost of change curve.

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1 min read

Atlassian's Add-on Development Competition, v.6.0

By Praecipio Consulting on Jun 6, 2012 11:00:00 AM

Yes, that's right, Codegeist, your favorite annual development competition is back! Some of you who came to Atlassian Summit will know that this year's Codegeist started June 1st and goes until July 16th. This year Atlassian's giving away $45,000 USD in cash prizes across four categories.

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