Service Management 2021 Survey Report

February 28, 2023

In today's fast-paced world, all teams–not just IT–need to be digitally literate and leverage the power of technology to propel productivity. We've teamed up with Atlassian for our next webinar to share key insights from the 2021 State of Service Management Survey, which explores how diverse teams-from Legal, HR, Marketing and beyond-use Service Management principles to address business challenges and improve ways of working.

Join Praecipio's Mary Roper (Solutions Architect) and Kye Hittle (Technical Architect), who partner with Atlassian team members Teresa Fok (Product Marketing Senior Team Lead) and Nishant Sasi (Senior Solutions Engineer) to talk through the long-term benefits of Service Management and the ways that it's shaping the modern enterprise. They also discuss Atlassian's Jira Service Management and how this powerful tool enables all business teams to automate workflows, collaborate smarter and optimize service experiences.