4 min read

Jira 5's Social Perks

By Praecipio Consulting on Mar 2, 2012 11:00:00 AM

Jira 5 is a brilliant platform for collaboration, connecting the people, activity and applications you work with every day.

Software development involves your entire organization, and good software becomes great when you bring everyone into your development process. Atlassian Jira 5′s here, connecting the dots between the development process and the rest of your business.

Your Platform for Collaboration

Software’s the center of much of our world today: it’s in your car, on the phone in your pocket, and it shapes how you work with teams, projects, and organizations.

Jira sits at the center of your software development, from initial feature planning and assigning work, to tracking development work and testing, to managing project status and the final release. Jira 5 takes collaboration to new levels by connecting people, activity, and applications around software development.

People & Teams

Jira 5 has two powerful new ways to bring people into the conversation: ‘@mentions’ and sharing.

While Jira’s email notifications are great for keeping everyone up-to-date with the issues they’re working on, sometimes you need to bring others into the conversation who might not be actively participating in an issue already.

With Jira 5, simply @mention any user in a comment or description and they’ll receive an email indicating they have been mentioned. Autocomplete lets you select usernames on the fly and Jira makes it easy to track who is involved in the comment stream.

The Share button lets you quickly send out a broadcast-style ‘FYI’ to people and teams you are working with.

Similar to sharing in Confluence 4, you can now share issues and saved searches by simply adding a user’s name or email address and typing a quick note with some details.

Activity & Applications

With new improvements to activity streams and issue linking, Jira 5 is the central place to stay up-to-date with what’s happening on your projects.

Remote issue links allow you to connect Jira issues to any website URL or application. This is great for connecting Jira issues to pages in Confluence or issues in other instances of Jira. External applications can also link to Jira issues directly to any Jira issue using the new Jira REST API.

Activity streams now show remote activity as well. In addition to real-time updates from Jira, all other Atlassian products connected via Application Links will automatically show up in your feeds. This includes changes to Confluence pages, Bamboo build status, and source activity from FishEye, and more.

Remote applications and plugins can also add events their own to Jira activity streams.

Connecting the Dots

Atlassian tools aren’t the only applications you use alongside Jira… so Atlassian’s excited to share some killer integrations to connect the tools and teams you work with every day. Here are a few examples of how development teams are connecting with the teams around them.

Development to QA

QA teams spend their time writing tests, planning execution cycles, running manual tests, kicking off automation scripts, and providing status updates in a test management tool like Zephyr. Developers spend time in Jira, managing and tracking their own daily work, or planning work with their team.

Jira 5 Activity Streams bridge the gap between tools like these, providing real-time updates between Zephyr and Jira whenever major activity happens, such as:

  • beginning testing on a particular project or version/sprint/iteration
  • a particular test execution cycle starting
  • a brand new bug being filed or modified

Developers and anyone working in Jira get a running feed on testing activities in Zephyr, as they occur, without having to reach out to those team members to chase up status updates.

Development to Product Management

Confluence is a great tool for product managers to work on unstructured content, like requirements or specification docs. These are often directly related to one or more issues in Jira.

With Jira 5, it is easy to create a two-way link between Jira issues and Confluence pages. Simply paste the URL to an issue into any Confluence page and the Jira issue will automatically be updated with a link that page.

Development to Customer Support

It doesn’t stop with Confluence. Remote issue links in Jira 5 connects Jira issues to other items the teams you work with use:

  • a document in Box
  • a customer record from Salesforce
  • a support ticket in Zendesk
  • a discussion topic from Get Satisfaction
  • and more..

Your Platform for Integration

Jira 5 makes it easier for everyone to consume and develop plugins with two huge announcements around APIs: a stable Java API and a brand new REST API.

The stable Java API means every Jira customer can rest assured that all Jira 5.0 compatible plugins will be forwards compatible with Jira 5.x releases. Atlassian wants the best possible experience for all Jira users, so Atlassian is committed to investing in this set of stable APIs to support developers integrating with our tools. You won’t need to wait on a plugin when the next Jira 5.x release comes out – you can upgrade right away, knowing all plugins built using this new stable API will be forwards compatible!

The Jira 5 REST API gives you a new way to work with issues remotely – including the ability to search, create and link issues, and add remote events into the Jira activity stream.

Get Connected with Jira 5

Jira 5 integrates with the tools developers and other teams use to help software development stay connected to the rest of the organization. Sharing and mentions make it easy to bring others into the conversation. Remote issue links keep dynamic, relevant information in a central place. Activity streams keep you updated on what’s happening in and outside of Jira in real-time.

Jira 5 is the center of software development, connecting people, activity and applications you work with every day, helping you make great software.

Topics: jira atlassian blog facebook management software sprint stream twitter zephyr collaboration development organization atlassian-products
4 min read

Atlassian Releases Jira 5

By Praecipio Consulting on Feb 22, 2012 11:00:00 AM

So you’ve probably heard already – Atlassian released Jira 5 today, loaded with tons of new stuff. Here’s Atlassian’s press release, which gives a cumulative primer:

“SAN FRANCISCO & SYDNEY, February 22, 2012—Atlassian, the leading provider of collaboration software for product teams, today launched Jira 5, the latest release of its flagship product. Available through both an OnDemand and on-site offering, Jira 5 offers a social product development platform that connects people, applications and activity to accelerate the software development process. New social features such as mentions, sharing and live activity streams immediately bring users into real-time discussions.

Jira 5′s platform – including an expanded plugin API and improved REST APIs –allows third-party software vendors to easily integrate with Jira and create products that are seamlessly compatible with future Jira releases, saving companies time and money. More than 30 integration partners, including Box, Gliffy, New Relic, Zephyr, Zendesk, Salesforce.com, Tempo and GetSatisfaction are launching Jira 5 compatible third-party products. More than 100 commercial and free plugins are also available with today’s launch.

“Jira 5 continues to push the software development process forward, this time through new social capabilities that improve real-time communication and better connect developers, technical teams, business users and customers – basically everyone building software products together,” said Jay Simons, president of Atlassian. “Jira 5′s enhanced integration platform also helps connect information from other enterprise products – a sales ticket from Salesforce.com, or a customer service request from Zendesk – directly to the Jira issue tracking and workflow engine, putting more information directly into the hands of product teams.”

Jira is used by more than 70 percent of Fortune 100 companies. Jira sits at the center of the software development process, connecting teams with development tasks such as bug tracking, feature development, agile planning, and activity monitoring.

Sharing Features Connect Developers, Teams and Data in Real Time

“Before Jira, our developers lost so much time reproducing the wheel through a tedious process of figuring out what had been done and who’d already been involved,” said Alex Kirmse, head of mobile development for Zappos.

Jira 5’s new sharing and mention features makes it easy to pull team members or co-workers into the conversation. Live activity streams update team members on all related activities and information, much like Facebook and Twitter activity streams.

“The effectiveness of our team’s communications has increased with direct commenting to individuals and live activity streams,” said Max Pool, Founder of Sycorr, a mobile banking company. “The integration platform for Jira 5 is the best yet. REST APIs improve our ability to integrate across platforms, while improvements to Jira’s powerful search engine (JQL) – such as historic change support – allow us to get even more creative in how we use the system and get the data we want from it.”

Building Businesses on the Jira 5 Platform

Jira 5’s new stable plugin API and improved REST APIs make it easy for integration partners and other plugin developers to build integrated software products. More than a quarter of Jira’s 400 plugins and more than 15 remote SaaS integrations are launching with Jira 5 compatibility. Plugins built using the Jira 5 stable plugin API will be compatible with future upgrades to Jira.

“We feel confident in betting our business on Jira’s success,” explains Samir Shah, CEO of Zephyr. “Jira 5′s new API connects development to QA, and gives our test case management tools more adoption because users know they can upgrade to future releases without having to wait on add-on upgrades.”

“Jira 5 is another quantum leap by Atlassian in their mission to creatively enable large scale collaboration at the nexus of engineering and support,” said Adrian McDermott, vice president of engineering and product management at Zendesk. “This integration redefines how support and engineering teams can work together to enrich customer satisfaction.”

Availability

Starting today, Atlassian is offering a free 30-day trial of Jira 5. Jira can be purchased for on-site download for just $10 for 10 users, or OnDemand starting at $10/month for 10 users.

New Jira Enterprise Offering

To ensure the success of large deployments, Atlassian is introducing a new Jira Enterprise offering with additional support, training and engagement. Customers with 500 or more Jira users can now receive 24X7 phone support, end-user training, and administrator certification, among other enhanced services. For more information, go to http://www.atlassian.com/enterprise.

Additional Resources

About Atlassian

Atlassian products help innovators everywhere plan, build and launch great software. More than 18,000 large and small organizations – including Citigroup, eBay, Netflix and Nike – use Atlassian’s issue tracking, collaboration and software-development products to work smarter and deliver quality results on time. Learn more at http://atlassian.com.”

Topics: jira atlassian news blog connect enterprise facebook salesforce software stream twitter zendesk zephyr saas tempo collaboration developers download gliffy integration jql marketplace-apps
8 min read

Jira: Best 11 of 2011

By Praecipio Consulting on Dec 30, 2011 11:00:00 AM

2011 was an epic year for the Jira Family including two massive releases, the launch of a new product – Atlassian Bonfire – and the introduction of Atlassian OnDemand just to name a few things. Atlassian’s Ken Olofsen had a tough time whittling this list down to just 11 things, but “did his best” to use a “traditional 4-4-2 formation“ (see primer on jersey number relevance) to highlight his “Jira Best XI” for 2011. So, here’s Ken:

The Keeper

For anyone who’s played the game, you’ll know that goalkeepers are a special breed and sometimes a bit looney – no offense to Michael Knighten or any other ‘keeps out there.

Keepers are typically the older veteran who is wildly popular with both the team and the fans, and for our team this is no exception:

No. 1 – User Timezones

JRA-9 was not only the oldest, but also the most voted feature (454 votes), we added to Jira in 2011. And we didn’t just add timezones support, we took timezones to the next level by making it clear for distributed teams to see when other teammates are either sleeping or on the job.

The Defense

A solid foundation is the key for any winning team, so it was important for the Jira team to bolster the back line and build a platform for success:

No. 3 – New Installers / Upgraders

At the heart of the back four we have the new installers for Windows and Linux. Not only did we add simple way for administrators to setup and configure Jira, we inculded an unattended installer and automated upgrader for pain-free Jira deployments going forward. On top of that, we even provided a self-updating plugin manager, database config tools and enhanced importers.

 

 

The other anchor in defense, Application Links are the glue holding all your Atlassian tools together providing aggregated activity streams and key integration capabilities.

For example, connecting Jira to Confluence allows quick issue creation and linking of Jira issues from Confluence. In fact, with the recent release of Confluence 4.1 Jira issue links will instantly autoconvert in the Confluence editor:

 

No. 2 – Admin Overhaul

In addition to adding LDAP & Active Directory support, centralized user management, and a new visual workflow designer; we revamped the Jira Administration interface to make it easier than ever to manager your instance. A new project-centric administration screen makes it simple to see how each project is setup, so you can make changes quickly.

 

No. 4 – Jira on the Bookshelves

Four new books hit the shelves this year providing an excellent array of resources for Jira admins and plugin developers:

 

          

The Midfield

As the engine room of the team, the midfield is where the heavy lifting happens. We added a number of key features and enhancements to make Jira even more powerful than ever.

No. 6 – Visual Workflow Designer

Jira’s versatility is rooted in it’s powerful workflow. That’s why I was personally very excited to see the acquisition and integration of the Visual Workflow Designer making it easier than every to create and modify workflows on the fly:

 

 

 

No. 7 – Activity Streams

No one can quite “bend it like Beckham”, but Jira Activity Streams are incredibly flexible and configurable.

Each team member can dial in their personal activity streams to keep tabs on the specific systems, people and activities that are important to them. They can also vote, watch and comment directly from their dashboard, or drop custom streams into their favorite RSS reader.

No. 8 – JQL Search Change History

Jira Query Language set the gold standard for advance search within issue trackers. In 2011, JQL blossomed into the prototypical “two-way player” by adding historical search capabilities. Use the “WAS” operator on everything from status to assignee and uncover changes made “BY” certain people anytime in the past. Great for building killer dashboards, ad hoc reporting or just sleuthing around Jira.

No. 10 –  Issue Creators

The spark at the center of midfield is the “creator” who gets it all going. Jira has no shortage of ways to create issues – the web, your browseryour IDEemailremote APIs, applications like Confluence, and more. In 2011, we introduced Jira Mobile Connect for collecting user feedback and crash reports from your mobile apps and the Jira Issue Collector for creating issues from your website:

 

And just wait, 2012 promises even more!

The Forwards

Leading the attack, the forward line is always part of the action and usually the ones making the real difference. In our team, the strikers come from our popular add-ons, GreenHopper and Bonfire:

No. 11 – Rapid Board

After spending a few months in the “GreenHopper Labs”, we finally unveiled the Rapid Board. Based completely on JQL, Rapid Views introduce a new way for agile teams to view issues in Jira and work through their daily tasks.

 

No. 9 – Session-Based Testing

Atlassian Bonfire is the newest member of the team and is already blazing a trail for exploratory testing. We all rely heavily on automated testing, but with the growing emphasis on usability and user experience, many software teams are spending more time manually testing applications.

Bonfire’s session-based testing evolved out of our own need for better tool for managing our agile testing efforts.

 

Off the bench

 

Every strong team needs the support of a deep bench, and ours knows no limits:

No. 12 – The Jira Ecosystem

This year the Jira ecosystem exploded, bringing the list of Jira add-ons – plugins, applications and integrations – to over 400!

No. 14 – Slick New Emails

Email notifications got a nice refresher ensuring we find out exactly what happens, as it happens, on any device.

2012 and beyond

The Jira team has been working very hard to make all of our customers, new and old, as happy and successful as possible. And with Jira 5 on the horizon, 2012 promises to be even more exciting for the Jira Family.

On behalf of the entire Jira Team, I’d like to thank you for being part of our success. Happy New Year!!

 

PS. Don’t forget to check out the Confluence Starting XI for 2011. While no match for this Jira team, it’s quite impressive as well.. 

Topics: jira atlassian blog scaled-agile twitter cloud development greenhopper email-notifications marketplace-apps
2 min read

From Atlassian: Finally, Bitbucket Supports Git!

By Praecipio Consulting on Oct 3, 2011 11:00:00 AM

Bitbucket now supports Git!

You’ve been asking for it, the Bitbuket team has even joked about it – now it’s here (for real): for the one year anniversary of Bitbucket joining Atlassian, they’re announcing Git support.

All your source, all in one-place
Whether you are using Hg or Git, you can now keep all of your code in one place with your preferred DVCS format. If you have existing code you would like to migrate, you can easily import your Git, Mercurial or Subversion source code. Atlassian’s added a new importer for GitHub to our existing site importers which include SourceForge, Google Code and Codeplex.

Unlimited private and public repositories
A big advantage for Bitbucket users is the ability to have unlimited private repositories for free. This means you can store every line of code you’ve ever written in one place without paying a cent.

Notable Changes

UI improvements have been happening gradually over the past six months:

  • Commit and file history browser
  • Source viewer
  • Issue tracker browser
  • Project downloads

Today’s release includes a new UI for the repository and user administration pages. A never-ending goal is to make Bitbucket easier to navigate and use the operations you need fast.

Get your Git on

Pull requests, code commenting and key integrations with developer tools (Jira, Flowdock, HipChat, Twitter, Bamboo, Jenkins and more) have made this a feature filled year. And now Atlassian adds Git…

If you haven’t checked us out lately, Bitbucket has had a year of record growth – more than tripling the number of accounts since the acquisition, adding over 350 improvements, bug fixes and new features. Sign up now (no credit card required) and get unlimited private repos for free!

Were do I find the latest updates about Bitbucket?
Visit the Bitbucket blog at http://blog.bitbucket.org.

Topics: jira atlassian blog administrator bitbucket bamboo distributed-version-control-system google hipchat repositories twitter support developers git coding
2 min read

Atlassian's Confluence 4.0 is HERE!

By Praecipio Consulting on Sep 20, 2011 11:00:00 AM

Introducing a New Standard in Content Collaboration

Confluence 4.0 is here! After more than a year of development, and many more years of listening to your feedback, we’re stoked to deliver you Confluence 4.0 – the fastest, richest, most intuitive collaboration experience ever.

Boost Adoption with a Brilliantly Simple Editor

The new editor in Confluence 4.0 is brilliantly simple, intuitive, and yet still packed with powerful features.

Completely Redesigned

A new streamlined toolbar puts new users at ease with familiar editing operations exactly where they’re expected. A single editor makes for a more reliable experience for your users and saved work that looks exactly like what was crafted in the editor. What you see is really what you get. 

Intelligent and Lightning Fast

While new users will feel at home with the new editor, power users will thrive on innovative new features like Autoformatting. In the blink of an eye, Confluence converts wiki markup to rich text as you type; careful, you might miss it! They’ll love the performance improvements we’ve made to Autocomplete, putting links, images, media, and hundreds of powerful macros a couple of keystrokes away. Not to mention all the new keyboard shortcuts we’ve added to give them a faster editing experience than ever before.

Familiarly Social

Confluence 4.0 takes team collaboration to the next level. Just like Twitter and Facebook, it’s easy to bring others into the conversations taking place in Confluence with @mentions. Whether you’re editing a page, replying to a comment or publishing a blog post, it’s never been easier to foster team collaboration around your content in Confluence.

Hundreds of New Features

This post barely scratches the surface of Confluence 4.0. Take the tour and learn about all the new features today!

Topics: atlassian blog confluence facebook twitter wiki collaboration features macros
1 min read

First Central Texas Atlassian User Group

By Praecipio Consulting on Dec 14, 2010 11:00:00 AM

 

We’ve talked a lot on this blog about what Atlassian Jira and Confluence are and how they can be used. We’re big fans. But some of you are already benefiting from them, and are big fans too. That’s why the Praecipio Consulting team has launched the Central Texas Atlassian User Group (@ctxaug), the first Atlassian user group in the Austin metro.

This user group is open to all current and prospective Atlassian product users in the Central Texas Area interested in knowledge sharing and mingling with fellow users – over happy hour, of course. Quarterly group meetings will last 2-3 hours, and will give attendees the chance to:

  • Share and learn Atlassian product knowledge, best practices, and case studies with fellow current and prospective users.
  • Address the needs of both Atlassian product system administrators as well as novice and experienced product users.
  • Network and socialize with fellow Atlassian product users.
  • Meet four times a year on Wednesday or Thursday evenings in locations throughout the Austin area.

When possible, we’ll have an actual Atlassian team member on hand to answer any product questions or discuss how to solve California budget-scale problems.

For more info, follow us on Twitter (@ctxaug) or visit our Meetup page to RSVP for our 2011 Q1 meetup. We look forward to seeing you!

Topics: jira atlassian blog austin central confluence groups texas twitter user
1 min read

Looking Forward to SXSW 2011

By Praecipio Consulting on Nov 4, 2010 11:00:00 AM

We’re excited to announce that Praecipio Consulting’s Christian Lane and Brian Nunnery are helping out with SXSW 2011as Interactive Liaisons. From now until the March festival, Christian and Brian will be using their strong communication and management skills to ensure that SXSW speakers and presenters have the support they need for their panels and presentations. It’s important for us to promote creativity and drive innovation, so we’re jazzed about having a hand in this year’s event.

Since the late 1980s, SXSW has attracted national attention by showcasing the latest technology and trends in film, music, and interactive media. In recent years, nearly 100,000 folks have flocked to Austin to attend the festival, which has served as the launchpad for such tech apps as Twitter and Foursquare. If you’re thinking of coming to SXSW’s film, music, or interactive festivals, check out the 2011 schedule. If you wouldn’t miss it for the world, then we’ll count on seeing you there!

Topics: praecipio-consulting news sxsw twitter consulting-services

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This means that we have the most experience working with Atlassian tools and have insight into new products, features, and beta testing. Through our profound knowledge of Atlassian environments and their intricacies, we can guide your organization as you navigate these important changes.

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