3 min read

Last call for new Server Licenses: What you need to do NOW...

By Brian Nye on Jan 20, 2021 10:49:41 AM

Blogpost-display-image_Last call for new Server Licenses, what you need to do nowAtlassian announced last year that its Server products will be sailing off into the sunset in three years (2024) but the first big date is upon us... February 2, 2021. On this date, the following will happen:

What this means is that you will no longer be able to purchase new licenses for Server-based Atlassian products. You may experience a price increase on your Server-based products, Atlassian has outlined them in their Future Server Pricing FAQ. For new instances of the Atlassian stack on or after Feb 2, 2021, you will need to implement either the cloud or Server versions. If you are currently running Server, you have time, however, you need to start thinking about what your long term plans are for your Atlassian technology stack.

So what do you need to do now?

The answer is simple, start to plan for the future. Most of you will not need to take any immediate action as Server is not "going away" and business will proceed as usual. But over the past seven years, I've seen a lot of Atlassian instances and some of you have some work do because what you've done will make it hard to go to Datacenter or Cloud. "Why will it be difficult?" you may ask...well some instances would be a good candidate for "Hoarders, Atlassian edition". Some of you have not seen an app you didn't like while others want to keep every issue and page ever created. Sprinkle in bad practices and untrained administrators, you've got a mess that needs to be untangled. 

Three years will go by quickly. Many of you work for companies that take a long time to make decisions and then want miracles to happen in the 11th hour. My recommendation is you start planning now to figure out what is the best solution for you. With that being said, you should start by looking at the following areas:

Apps: Not all apps are created equal. Many were built with Server in mind and some do not have an equivalent in Cloud or Datacenter. You should start evaluating what this will mean for your user community if the app goes away or the functionality changes. 

Data: Moving a ton of data is never easy, especially if you're moving from Server to Cloud (which most will). Data comes in the form of issues and pages, as well as configurations. You should be questioning if you need to bring it all over. You should also evaluate if you want to bring over all the crud that's associated with the data (poor configuration setups like custom fields and statuses).

Customizations: Outside of apps, many have customized templates and files to control UI behaviors. These are usually not able to be replicated in Cloud or will break the multi-node Datacenter infrastructure.

Every instance is different from the rest and while those are generally the first places to start on your journey. Plus you must factor in the cost of operation with the security stance of your company. There is a lot to think through and this is why you must not wait until 2024 to start down this journey.

Here are the remaining dates that you should be aware of:

  • Feb 2, 2022: End of Server upgrades and downgrades
  • Feb 2, 2023: End of new App sales for existing Server licenses
  • Feb 2, 2024: End of Server support

Need help or don't have time to think about this? Praecipio Consulting can help guide you through this transition by helping you plan and perform the migration when the time is right for you. Our consultants can evaluate your current set-up and provide a path forward customized to your unique situation. 

Topics: atlassian blog plan server licensing
4 min read

How is Confluence Cloud different from Server/Datacenter?

By Morgan Folsom on Dec 18, 2020 1:06:00 PM

Blogpost-display-image_How is Confluence Cloud different from Server-Datacenter-

If you've recently moved from a Confluence instance that was hosted by your organization to one on Atlassian's cloud, you may be noticing some differences in how the tools work! The experience is quite different, and we know that can be a bit overwhelming if you've spent a lot of time getting used to the server UI. The change will require some adjustments, so we've provided a quick overview of things to keep an eye out for so you can get back to expertly collaborating with your team.

Navigation

Let's start with getting to Confluence! You can of course access your instance via the new link provided by your IT team https://yourcompany.atlassian.net. But, if you're looking to get to Confluence from your linked Jira instance, the application switcher looks a little different. The application switcher now lives in the grid icon(Screen Shot 2020-04-17 at 11.09.36 AM). Select that and you can navigate to any linked applications, including Confluence. 

Creating pages

Page creation looks different in the new view - you'll notice that there is now only one option to create pages, the Create button. This functionality has made it a lot more intuitive to create pages from templates! In Server, users need to consciously make the decision to create from a template (selecting the '...') or a blank page. Now when creating pages available templates will appear on the right, allowing you to filter and search through templates. With this new navigation you can even see previews of the templates before you select them. 

Keyboard shortcuts

This is the change that threw me off the most when switching between the products, because I rely very heavily on shortcuts! Here are three that I use a lot that have changed:

Action
Server/Datacenter
Cloud
Insert a Macro { /
Start an ordered list 1. 
Change header level Cmd/Ctrl + 1/2/3... # / ## / ###

 

To see a full list of shortcuts, you can select Cmd/Ctrl + Space while editing a page and a dialog will appear and display all of your options. 

Page layouts

The experience in Confluence Cloud is more mobile friendly, so pages are more narrow by default than previously. However, you can still expand your pages to span full screen if you've got a lot of content. Opening the page layout options hasn't changed - you select the icon in the editor. However, the page layout editing experience has changed so you can work on it within the body of the page, instead of at the top.

Screen Shot 2020-04-17 at 11.24.48 AM

You'll notice the arrows pointing out - those allow you to span full screen for either the entire page (top) or the specific section (bottom). The same options to edit layouts are available but you can see them in-line instead, which makes for easier navigation while working them into your pages. 

Panels

The Panel macro is one of my favorites - I like the ability to break the page up visually, and they are a great way to do that. Atlassian has revamped how panels work in Cloud so that instead of having separate macros for different types of panels: Panel, Info, Warning, Note, Success, etc. they are all just one macro, and you can switch the coloring as needed by selecting different icons. 

Screen Shot 2020-04-17 at 11.28.05 AM

Macros while viewing a page

The last change I want to highlight is perhaps my favorite. When editing Confluence previously, you might've noticed that when you insert macros, many of them appear different while editing vs. viewing the page. In cloud, we now see that macros like the Jira Issues macro pictured below actually shows the content while editing now. 

Screen Shot 2020-04-17 at 11.31.30 AM

Switching between tools or views can be tough, but with Atlassian's cloud platform you'll see a lot of changes that make the user experience run more smoothly. Now you've seen some of the changes, you're ready to hit the ground running!

Thinking about switching to Cloud? Contact us to talk about how we can help!

Topics: jira atlassian migrations server cloud data-center confluence-cloud
4 min read

Should I run my Jira Data Center on Linux or Windows?

By Yogi Kanakamedala on Oct 14, 2020 12:29:22 PM

Blogpost-display-image

This is a debate as old as the Operating Systems (OS) themselves and a discussion that never seems to end. Being in charge of making the decision between Linux or Windows for your team can be a hard choice. Currently, about 77% of all personal and professional computers around the world run Windows, while only about 1.84% of all computers run a Linux distro. Linux is the current choice of many organizations because of their development machines and servers. JIRA can run on either OS, with only slight differences as to how the software is managed and monitored. Linux offers better ability to write one-off scripts and utilities. It is important to note that Atlassian does developments and testing on Linux systems. Even though windows historically has performance issues compared to Linux, the gap has been reduced in recent years. Potential problems that Windows users face can be getting backups or processing data. Let's dive further into each OS and learn more about them! 

Operating System Overview

Before making any decisions, it is important to know the history, pros, and cons of each OS. 

Linux

LinuxLinux is an open-source, OS created by a Finnish student, Linus Torvalds, in 1991. This free and highly customizable OS is currently the choice of many organizations, large and small, as their development machines' and servers' OS. Most of the different flavors of Linux, called distributions or 'distros,' are built to use fewer hardware resources, making the overall system more efficient. Additionally, Linux is easy to customize and modify to the liking of the user due to the fact that the source code for it is available publicly. 

Because Linux is completely free, there is less traditional "technical support" available with the product. The available support comes in the form of paid support from a third party or from the Linux community through public chat boards and FAQ sites. Not all versions come with long-term support due to a slow rate of change when it comes to OS upgrades. 

With customizability and freedom to modify as needed comes with a steep learning curve. For example, remote access requires command-line knowledge. This is less intuitive than Windows graphical remote access interface. System changes and customization requires complex operation. 

One of the benefits that comes with an open-source OS is security. With many eyes around the world looking at the source code and improving it everyday, less and less attack vectors are found by malicious parties. Another reason for better security is obscurity. Linux, when compared to Windows, has considerably less market share, making Linux systems less of a target for attacks. 

Linux also offers some additional benefits. It is very easy to write custom scripts, users have full control on updates and changes, and lightweight architecture helps with performance.

Windows

windows

Windows is a for-profit product and was first launched by Microsoft in 1985, gaining popularity with the release of Windows 95 in 1995. This propelled Windows into being the leader of OSs around the world. One of the reasons for this popularity boom is the easy to use graphical interface that Windows is known for. Windows is usually the choice for novice and business users, as well as large companies looking for quick responses and dedicated support. As with all proprietary technologies, individual users experience less customization. Additionally, the OS is not going to be as optimized to hardware as Linux. 

When the OS is purchased, Microsoft provides integrated and online help to all customers. Getting personalized help is usually easier with Windows than with Linux. Due to the market share of Windows, almost all software products are designed with Windows in mind. Some Windows programs are simply not available in Linux. It is important to note that even while many third-party products are free, the majority of Microsoft products are only available at a cost. 

Windows was designed with ease of use in mind. Graphical interfaces are available for making most configurations. For example, to access remote servers, Windows offers a graphical remote desktop software. There is no need to be a command-line expert to customize the server. The learning curve for Windows is not as steep as Linux. This is really important for novice users and more proficient users may be frustrated by the lack of fine-tune control over the system or by the oversimplification of system tasks. 

Due to the popularity of Windows, the OS is a large target for malicious parties. Many security vulnerabilities and system instabilities have been reported throughout the years. To be fair, Microsoft has been able to make security improvements in response to the security leaks. Regular system upgrades and security fixes help protect sensitive data. 

So, should I run my Jira Server/Data Center on Linux or Windows?

As with many hard questions: it depends. Windows is more user friendly. The built-in remote desktop access makes it simple to make changes and update JIRA configurations. Linux servers may have a sharper learning curve and feel more demanding, but they perform better. Linux provides more customization options while working with JIRA and better security.

jira

The decision comes down to one main factor- comfort level. Having prior knowledge of Windows or Linux servers will go a long way in helping make the decision and will make working with JIRA easier. How comfortable is the team with each OS? It is also important to consider the style of the rest of the organization, as OS consistency is incredibly important for productivity and collaboration.

If your organization just wants to focus on development and not worry about managing JIRA, Praecipio Consulting can offer expert support services with our Atlassian Platinum Enterprise expertise and process focus. 

 

Topics: jira best-practices linux windows server
2 min read

Why co-terming Atlassian licenses is important

By Jessica Ellis on May 21, 2019 5:31:00 PM

Do you find yourself renewing your Atlassian licenses every month? How much time is spent on each cycle? Do your licenses expire because there are too many expiration dates to keep track of?

Here’s a brief explanation of why co-terming your Atlassian licenses is important and how to take advantage of co-terming benefits.

What is co-terming?

Co-terming licenses readjusts the expiration date of the support term to align to one renewal date.

How is co-terming beneficial?

Co-terming all your licenses will result in an annual renewal cycle which helps with budget planning and reduces procurement cycles. Trusting an Atlassian Platinum Partner with your license management takes the pressure off of you. All renewals are handled in a proactive manner and you will receive annual renewal quotes 90-days prior to your license expiration.

What licenses can be co-termed?

Data Center & Server: All Data Center and Server licenses can be co-termed when purchasing new add-ons, upgrades, or at renewal.

Services (Premier Support & TAM): If you use Atlassian's services, the service term can be co-termed to align to your other licenses.

Atlassian Cloud (Annual contracts): By design, Atlassian's cloud is automatically co-termed. Once the cloud environment is created, any license changes to the current environment (new purchases, upgrades) will be pro-rated to the cloud end date.

When should I co-term licenses?

If your renewal cycles are too time consuming, now is the time to ask about co-terming. Once a co-term date is determined, all new purchases, upgrades, and renewals will be co-termed to the same date moving forward.

How do I decide on a co-term date?

Some end users already have a date in mind, or choose to use a fiscal year-end to align to. If you don't have a specific date one can be determined for you by looking over the complete license list.

How do I get started with co-terming?

Email us at contact@praecipio.com to submit your request.

Topics: atlassian server licensing co-terming

Praecipio Consulting is an Atlassian Platinum Partner

This means that we have the most experience working with Atlassian tools and have insight into new products, features, and beta testing. Through our profound knowledge of Atlassian environments and their intricacies, we can guide your organization as you navigate these important changes.

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