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3 min read

Jira Align Jumpstart: What to expect

By Brian Nye on Dec 31, 2020 10:30:00 AM

Do you want to roll out Jira Align in your organization but are not sure where to start? The answer is simple, use our Jira Align Jumpstart solution. This solution will give you access to a Solutions Architect who will walk you and your core team of Jira Align practitioners on the setup of your first Program in Jira Align. 

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4 min read

How is Confluence Cloud different from Server/Datacenter?

By Morgan Folsom on Dec 18, 2020 1:06:00 PM

If you've recently moved from a Confluence instance that was hosted by your organization to one on Atlassian's cloud, you may be noticing some differences in how the tools work! The experience is quite different, and we know that can be a bit overwhelming if you've spent a lot of time getting used to the server UI. The change will require some adjustments, so we've provided a quick overview of things to keep an eye out for so you can get back to expertly collaborating with your team.

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4 min read

Should I run my Jira Data Center on Linux or Windows?

By Yogi Kanakamedala on Oct 14, 2020 12:29:22 PM

This is a debate as old as the Operating Systems (OS) themselves and a discussion that never seems to end. Being in charge of making the decision between Linux or Windows for your team can be a hard choice. Currently, about 77% of all personal and professional computers around the world run Windows, while only about 1.84% of all computers run a Linux distro. Linux is the current choice of many organizations because of their development machines and servers. JIRA can run on either OS, with only slight differences as to how the software is managed and monitored. Linux offers better ability to write one-off scripts and utilities. It is important to note that Atlassian does developments and testing on Linux systems. Even though windows historically has performance issues compared to Linux, the gap has been reduced in recent years. Potential problems that Windows users face can be getting backups or processing data. Let's dive further into each OS and learn more about them! 

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3 min read

Why Jira Won't Make You Agile

By Morgan Folsom on Sep 2, 2020 12:15:00 PM

It's no secret that here at Praecipio Consulting, we love Atlassianwe love Agile, and we especially love using Atlassian tools to Agile ends. The Atlassian suite (Jira, in particular) has been built to reinforce a lot of the concepts that are core to functioning in an Agile way, which is one of the many reasons that 83% of the Fortune 500 use it. So, setting up Jira is often one of the first steps companies take when they want to adopt the Agile framework. 

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2 min read

How Jira and Quickbooks Work Together To Streamline Financial Processes

By Ashley Halleck on Jul 15, 2020 12:49:41 PM

Before I joined Praecipio Consulting, my background was in financial services, so I had never heard of the Atlassian suite of software before. My work-life consisted of strictly Excel, email, and a Bloomberg terminal. Needless to say, I was a bit confused during my first week as to how Atlassian’s software (in particular, Jira) would work with my new role in accounting. The more I learned about Atlassian’s software, the more I asked myself, “How does process management software geared towards developers apply to a financial controller?”

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2 min read

How to Track MTTR With Jira

By Praecipio Consulting on May 26, 2020 9:15:00 AM

One of the most important metrics for IT and Customer Service teams that solve problems and answer customer questions is mean time to resolution, commonly referred to as MTTR. Atlassian defines MTTR as the average time it takes for an issue to reach a resolved state, as measured from the time the ticket was created. It’s an exceedingly important metric to track, especially for IT teams because it is one of the few great ways to quantify team productivity. When tracked and reported over time, it becomes possible to determine the efficacy and ROI of business process improvements. While Jira gives us an easy way to track service level agreements (aka SLAs), there is no great built-in tool for tracking MTTR (yet).

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2 min read

How Jira Can Help Your Teams Work Remotely

By Praecipio Consulting on May 8, 2020 9:15:00 AM

According to a recent article published in the Harvard Business Review, one of the common challenges when working from home is a lack of access to information. At Praecipio Consulting, we often see this challenge with many teams, especially they remotely. Here's how Jira can help:

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4 min read

Jira: Your Path to Digital Transformation

By Brian Nye on Mar 2, 2020 2:00:00 PM

We're all Going Digital

No matter the industry or product, digital transformations are happening all around us. Gone are the days where a product is just a product. It's now a mechanism that gives us analytics and prepares us to launch the next best thing. Everything we touch has some digital aspect to it, and companies that never planned on competing in the digital arena are needing to catch up to the standards of today's landscape. 

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2 min read

How to Solve: "Too Many Jira Email Notifications"

By Praecipio Consulting on Aug 20, 2019 8:03:00 PM

“Jira sends too many emails.”

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