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3 min read

Why Jira Won't Make You Agile

By Morgan Folsom on Sep 2, 2020 12:15:00 PM

It's no secret that here at Praecipio Consulting, we love Atlassianwe love Agile, and we especially love using Atlassian tools to Agile ends. The Atlassian suite (Jira, in particular) has been built to reinforce a lot of the concepts that are core to functioning in an Agile way, which is one of the many reasons that 83% of the Fortune 500 use it. So, setting up Jira is often one of the first steps companies take when they want to adopt the Agile framework. 

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2 min read

How Jira and Quickbooks Work Together To Streamline Financial Processes

By Ashley Halleck on Jul 15, 2020 12:49:41 PM

Before I joined Praecipio Consulting, my background was in financial services, so I had never heard of the Atlassian suite of software before. My work-life consisted of strictly Excel, email, and a Bloomberg terminal. Needless to say, I was a bit confused during my first week as to how Atlassian’s software (in particular, Jira) would work with my new role in accounting. The more I learned about Atlassian’s software, the more I asked myself, “How does process management software geared towards developers apply to a financial controller?”

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2 min read

How to Track MTTR With Jira

By Praecipio Consulting on May 26, 2020 9:15:00 AM

One of the most important metrics for IT and Customer Service teams that solve problems and answer customer questions is mean time to resolution, commonly referred to as MTTR. Atlassian defines MTTR as the average time it takes for an issue to reach a resolved state, as measured from the time the ticket was created. It’s an exceedingly important metric to track, especially for IT teams because it is one of the few great ways to quantify team productivity. When tracked and reported over time, it becomes possible to determine the efficacy and ROI of business process improvements. While Jira gives us an easy way to track service level agreements (aka SLAs), there is no great built-in tool for tracking MTTR (yet).

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2 min read

How Jira Can Help Your Teams Work Remotely

By Praecipio Consulting on May 8, 2020 9:15:00 AM

According to a recent article published in the Harvard Business Review, one of the common challenges when working from home is a lack of access to information. At Praecipio Consulting, we often see this challenge with many teams, especially they remotely. Here's how Jira can help:

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4 min read

Jira: Your Path to Digital Transformation

By Brian Nye on Mar 2, 2020 2:00:00 PM

We're all Going Digital

No matter the industry or product, digital transformations are happening all around us. Gone are the days where a product is just a product. It's now a mechanism that gives us analytics and prepares us to launch the next best thing. Everything we touch has some digital aspect to it, and companies that never planned on competing in the digital arena are needing to catch up to the standards of today's landscape. 

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2 min read

How to Solve: "Too Many Jira Email Notifications"

By Praecipio Consulting on Aug 20, 2019 8:03:00 PM

“Jira sends too many emails.”

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