When your system goes down and a major incident occurs, your company is losing time, money and credibility. Fast response to disruptions and slowdowns is critical, but analyzing information from every operational touch point results in an overwhelming amount of information. And communications can be difficult when resolvers, business units, and management teams all have different schedules, priorities, and processes that are constantly changing. During this webinar, Praecipio Consulting and xMatters share ITSM secrets to modernizing incident management solutions that integrate data, systems, processes, people, and teams.
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