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3 min read

What is Customer Centricity in SAFe 5.0?

By Rebecca Schwartz on Jul 10, 2020 12:15:00 PM

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4 min read

Where Do Business Analysts Fit Into The Agile Organization?

By Morgan Folsom on Jul 8, 2020 12:15:00 PM

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5 min read

The Pros & Cons of Working From Home

By Marcelo Garza on Jul 3, 2020 3:00:00 PM

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6 min read

How Jira Align Helps Enterprises Embrace Lean Budgets

By Amanda Babb on Jul 1, 2020 2:30:21 PM

Hopefully, you've followed my posts and webinars on Portfolio for Jira, as well as how to manage Lean Budgets in Atlassian and its ecosystem. We released a White Paper providing a solution for mid-sized organizations that have embraced SAFe® and want to also incorporate Lean Budgets concepts within the Atlassian technology stack. After all, one of the most critical pieces of adopting an agile mindset is to break the cycle of traditional Project Cost Accounting. 

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4 min read

What Business Agility Is and Why It Matters

By Rebecca Schwartz on Jun 26, 2020 12:15:00 PM

At the end of 2019, Scaled Agile released a new version of SAFe: SAFe 5.0. The new version came with its fair share of updates, arguably the most significant being the introduction of Business Agility. This new addition has become a major focus of the updated SAFe framework, and it is key for businesses to thrive in the digital age.

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4 min read

Why Mushrooms Can Save The World

By Christopher Pepe on Jun 24, 2020 12:30:17 PM

When walking behind my house, I found this rhizomorph, which I believe is from a honey mushroom called Armillaria mellea, and it reminded me of the amazing world that we know so little about.

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3 min read

How and When to Choose the Right Atlassian Solution Partner

By Christian Lane on Jun 18, 2020 11:44:49 AM

No matter the size of the organization, small business or Fortune 50, most successful companies will come to a point where they need a technology and business solution partner to optimize processes and move projects forward. 

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2 min read

Why Confluence Is The Ultimate Documentation Tool

By Nicholas Redwine on Jun 16, 2020 12:15:00 PM

Where do most of us go when we want to find answers to work-related questions? Like, "How to set-up a PC" or "where to find the best supplies for your workspace"? 

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3 min read

How Praecipio Consulting Promotes Wellness & Remote Work Culture

By Robyn Lane on Jun 12, 2020 11:35:50 AM

Remote work is our new normal, and the statement “I am here for you whenever you need” has always been my truth to demonstrate my availability to a co-worker or client, at whatever cost. I can honestly say that I've removed "at whatever cost" because of the additional time I have in the day due to not traveling or driving in rush hour traffic, which has allowed me to eat better and make time for regular exercise.

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3 min read

What To Avoid When Building Your Confluence Knowledge Base for JSD

By Rebecca Schwartz on Jun 10, 2020 12:30:00 PM

Building a successful Jira Service Desk requires a lot of moving parts. It can be difficult to find the perfect balance between ease of use for your agents (those who work on requests) and your customers (those who submit requests). One of the most important ways of achieving that balance is to create a great Confluence Knowledge Base (KB). If your articles are relevant, concise, and easy-to-navigate, your customers can avoid submitting a request, giving time back to both the customer and agent. Below are some common mistakes to avoid as you work towards creating your ideal Confluence Knowledge Base that is a reliable, single source of truth for your agents and customers.

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