3 min read
Maximizing Jira Align’s Value Prop to Deliver Value Faster
After helping organizations implement Jira Align for almost seven years now, I've seen first-hand the challenges that they’ve faced in unlocking the product’s...
2 min read
Atlassian’s Jira Service Management Named Industry Leader By Gartner
In their 2022 report, Gartner named Atlassian’s ITSM platform, Jira Service Management or JSM, as a leader in their Magic Quadrant for ITSM. Gartner releases...
3 min read
Incident Management Best Practices
A company's users cannot access their reports. A company's website is down for 40% of their users. A new firewall rules causes integration with a channel...
5 min read
Why you should be migrating to Atlassian Cloud in early 2023
To say that the early 20's (2020's) was a tumultuous and unpredictable period of time, is an understatement. Entire industries were challenged in ways they...
4 min read
Your Jira Align and Enterprise Agility Questions Answered
In her recent webinar, Proving Value: How Business Leaders Use Jira Align to Connect Strategy and Execution, Principal Solutions Architect, Amanda Babb,...
6 min read
Cloud the New Frontier
The NIST Definition of Cloud Computing is "a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing...
3 min read
Beyond ESM: The Enablement of Digital Workflows
One of the biggest shifts in IT service management (ITSM) over the last half-decade has been the push for Enterprise Service Management (ESM), where proven...
2 min read
Unlimited instances with Enterprise Cloud
Atlassian Cloud Enterprise is the highest cloud tier for Jira Software, Jira Service Management, and Confluence. This tier is targeted for companies with large...
4 min read
The Importance of Good Information Structure
In our second blog of our Advanced Roadmaps Blog Series, we will focus on the importance of good information structure and how it can improve your Advanced...
6 min read
How Atlassian Cloud Enables Organizations To Scale ITSM Practices
Cloud-based ITSM use is rapidly becoming prevalent across several different industries. The global cloud ITSM market is expected to increase with an annual...
7 min read
Cloud Versus Data Center: Exploring Use Cases For Both Solutions
Atlassian offers many products to help you increase your productivity, including Atlassian Cloud and Atlassian Data Center. Though both Atlassian Cloud and...
3 min read
Enterprise Service Management Platforms: Why There’s No One-Size-Fits-All Solution
Enterprise Service Management (ESM) demonstrates how broadly applicable the processes and frameworks behind service management are. Although the principles...
3 min read
Why ESM Should Be Part Of Your Business Strategy
You need effective communication across your organization’s departments to boost productivity and service delivery. Managing workflows, operations, and...
7 min read
Atlassian’s Jira Service Management Tool
As the management and structure of enterprises continue to evolve, more and more companies are jumping on the modern business management approach and setting...
6 min read
Why Jira Service Management Makes it Easy for Teams to Manage Work
It’s no secret that happy customers mean better business. On average, a delighted customer contributes 2.6 times more revenue than a slightly satisfied...
