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Predictability and Repeatability: Keys to Good BPM

May 18, 2009 11:00:00 AM

Business process management (BPM) promotes effectiveness and efficiency within a business. BPM applies to any practical process within a business.

An important BPM principle: good processes bring efficient workflow and increased revenue; bad processes bring inefficient and decreased revenue. If you put garbage into a process, you can expect to get garbage out of it. Garbage in, garbage out. If you put quality in, however…you get the idea. So, how do you ensure your processes are successful? Predictability and repeatability are great qualities to shoot for. We’ll explain them in a bit.

Monitoring the effectiveness of your business processes regularly is important. It improves your business value and reduces costs. Identifying potential or actual bottlenecks in a process’ human-to-human, human-to-system, or system-to-system workflows can save your business money by keeping costs down!

A huge contributing factor to good BPM is a process’ integration with technology—a tactic the team at Praecipio Consulting is well-versed in developing and implementing. We are capable and experienced in adopting appropriate software as well as developing new, custom software that enables our clients’ business processes to be directly executed in an efficient, organized manner.

Software can improve business process. That’s not a new fact to anyone. We develop intuitive software that uses services in connected applications to consolidate and perform business operations including issue tracking (e.g. tracking orders/deliveries, pending invoices, service requests, etc.) with ease—streamlining our clients’ BPM and improving their connections with their customers.

When working with our clients, Praecipio Consulting takes into strong consideration two important factors in BPM technology:  repeatability and predictability.

  • Predictability. The business environment is rarely predictable, so it is important to make sure the processes your business does have control over are as predictable and reliable as possible. Now, market conditions can vary widely, so it is also important to ensure these processes are flexible enough to adjust to inevitable market variables.
  • Repeatability. Business processes generally include tasks in production, collaboration, administration, and miscellaneous activities. Production and administration are very valuable to a business, and also very repeatable. Collaboration is also very valuable, but is not always repeatable. Miscellaneous activities are usually not valuable to a business, and are rarely consistent enough to be repeatable.

We consider ourselves successful only when we develop a BPM system capable of managing both repeatable and non-repeatable processes—an organized, financially feasible system to manage both high-value and low-value processes. Such innovation puts us and our clients on the cutting-edge of success in business process.

Would you like more from us? Contact us here.

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