As the enterprise tech stack expands, so does the complexity of finding the right information at the right time. For today’s organizations, knowledge isn’t lacking—it’s buried. SaaS proliferation, cloud-first adoption, and disconnected platforms have created sprawling data environments that slow decisions and drain productivity.
At Praecipio, we believe AI should not only surface what teams need—it should elevate how they work.
The Real Cost of Scattered Knowledge
From Google Cloud Search to OpenAI integrations and Atlassian Rovo, enterprises are exploring a new wave of AI tools promising better search and faster answers. And for good reason: fractured data and siloed systems aren’t just an IT headache—they affect onboarding, support, customer response times, and the bottom line.
A recent Forrester Total Economic Impact™ study on Glean—a knowledge search platform powered by genAI—quantified the upside of breaking down these silos:
- $23.2M in productivity gains from smarter, faster search
- $1.7M in onboarding acceleration, as new hires spend less time lost in disconnected tools
- 20% fewer IT tickets, as employees self-serve information
- $1.3M in tech savings, by consolidating legacy tools
The numbers are compelling. But the message is broader than any single platform: knowledge is a strategic asset—and AI, done right, makes it actionable.
Where AI Becomes a Multiplier
At Praecipio, we help enterprises take a more intentional approach to AI adoption. That starts with enabling connected systems, clean data, and clear governance. Only then can genAI tools like Glean—or Rovo, or OpenAI-powered copilots—deliver meaningful value.
The organizations we work with aren’t just looking to reduce search time. They’re trying to:
- Make onboarding repeatable and scalable
- Free up IT and operations teams for higher-value work
- Empower employees to act with confidence, not assumptions
- Consolidate underused or duplicative technologies
- Surface knowledge across departments, platforms, and partners
That takes more than a product. It takes strategy, context, and a clear-eyed view of where AI fits into the operating model.
Beyond Search: AI as the Backbone of a Smarter Enterprise
AI is more than a tool to make searching easier—it is the key to unlocking a smarter, more connected organization. While platforms like Glean and Atlassian Rovo do an excellent job at organizing data and surfacing insights, the real power of AI lies in its ability to integrate and elevate the entire knowledge ecosystem.
The challenge isn’t just about finding data; it’s about connecting it across silos, transforming it into actionable insights, and making it relevant at the moment of need. AI can bridge the gap between systems, business units, and platforms, ensuring that employees have access to the right knowledge without the manual searching. When done right, AI moves beyond being a simple search tool to a powerful enabler of strategic decision-making, innovation, and collaboration.
An impactful AI strategy ensures that AI isn’t an afterthought but is embedded into the workflows that matter most. By implementing AI at the core of knowledge management, organizations can break down barriers between siloed data, eliminate wasted effort, and empower teams to act with clarity.
Connected Data. Confident Teams. Clear Outcomes.
One Glean customer said, “If I can’t find it on Glean, it doesn’t exist.” That’s the level of trust modern teams need—and it’s what we help our clients build. Because the real ROI isn’t just in speed—it’s in alignment.
The future of enterprise work will be powered by AI. But not just any AI. It must be designed for scale, grounded in the way your business runs, and connected to the systems your people rely on every day.
Technology should empower, not impede. And when it comes to unlocking knowledge, clarity is everything.
