The Power of Data Management with Revyz for JSM

October 2, 2023
Reid Bourgeois, Solutions Architect

Data is the foundation upon which thriving organizations are built. However, managing and safeguarding data within Jira can be a daunting task for administrators. That's where Revyz comes in: backed by Atlassian Ventures, Revyz is revolutionizing the way Jira administrators handle their data management needs, including for Jira Software (JSW), Jira Service Management (JSM) with Assets, and Jira Work Management (JWM).

Revyz Data Manager for Jira is the ultimate Swiss Army knife for Jira administrators. It offers an integrated solution that streamlines data management within your Jira site, giving you peace of mind and enhancing your data's security. To learn more about the importance of data resiliency, see our recent webinar co-hosted with Revyz co-founder, Vish Reddy.

Say goodbye to hours spent manually copying configuration objects from one cloud site to another. Revyz automates this process with granular precision and provides detailed audit logs. This means you can copy Jira configuration objects effortlessly and accurately, reducing the risk of errors. Revyz also eliminates the need for manual exports and scripts with its automated daily backup feature. Your Jira data is safeguarded with daily backups, ensuring that you can recover specific objects, including issues, attachments, configuration settings, and more, with ease.

Streamline Jira Service Management Administration with Revyz

Spend less time navigating admin screens and more time optimizing your setup. Revyz enables you to securely and efficiently analyze, audit, configure, and clean up your instance with analytics tailored for administrators.

Revyz Data Manager for Jira is an enterprise-class, SOC2 Type II compliant solution. Your data is encrypted at rest and in transit, meeting the highest security standards with TLS 1.2 and AES256 encryption. Revyz also offers unlimited backups with support for up to 250GB in attachments and one-year data retention.

IT Service Management (ITSM) plays a pivotal role in the success and efficiency of modern organizations. It serves as the backbone for the smooth operation of IT services, ensuring they align with the broader goals and strategies of the business. The importance of ITSM lies in its ability to enhance productivity, streamline operations, and optimize resource allocation. ITSM frameworks and practices enable organizations to deliver high-quality IT services, promptly address issues and incidents, and proactively prevent potential disruptions. 

In today's digital age, where technology underpins nearly every aspect of business, ITSM is not merely a support function; it's a strategic imperative that empowers organizations to stay competitive, innovate, and meet the evolving needs of customers and stakeholders. 

Revyz empowers Jira Service Management administrators to swiftly restore individual objects, including critical components like issues, attachments, and workflows, ensuring business continuity in the face of accidental deletions or corruptions. 

Additionally, Revyz addresses the dynamic nature of Jira end-users and third-party interactions by effectively managing data protection. Revyz's proactive approach to data management prepares organizations for worst-case scenarios by securely hosting data offsite, providing peace of mind, and reinforcing data security. In essence, Revyz for Jira Service Management emerges as a trusted ally in the realm of data management, simplifying Jira administration tasks while fortifying data security.

Take the world’s #1 active travel company, for example. Backroads came to Praecipio looking to accelerate their Atlassian Cloud migration and develop a strategy to protect business-critical data stored in their Atlassian applications. They needed a way to recover data in the event of accidental deletion or corruption, so Praecipio recommended adding Revyz to their tech stack.

Revyz addresses several common use cases for Jira administrators, including:

  Configuration Copying: Easily copy configuration from a sandbox to production or any other site.

  Automated Backups and Granular Restore: Protect your Jira data with automated daily backups and recover specific elements, including Jira Service Management assets.

   Admin-Focused Analytics: Make informed decisions by analyzing your Jira data efficiently.

   Optimization: Clean up inactive and unused configurations and data objects to keep your Jira site running smoothly.

Mitigating Risks of Data Loss in the Cloud

Cloud is, without a doubt, the future of technology. However, you must consider that hosting your data in the cloud comes with several inherent risks. Revyz provides a safeguard against risks like accidental deletion or corruption, ensuring the quick and reliable restoration of individual Jira objects like issues, attachments, and workflows. Revyz takes into consideration the unpredictable behavior of Jira end-users, employees, contractors, and third parties, offering effective data protection in the face of increasingly frequent and complex cyberattacks.

With Revyz, you’ll be prepared for the worst-case scenario by securely hosting your data elsewhere, offering peace of mind in cases of catastrophic loss. Revyz for Jira Service Management is your trusted partner in data management, offering an array of features that simplify Jira administration tasks and fortify your data's security. With Revyz, you're not just managing data; you're empowering your organization with confidence, efficiency, and peace of mind.

Optimize Your Atlassian Stack with Praecipio and Revyz

Whether you’ve already added Revyz Data Manager to your tech stack or need help determining if it’s a good fit for your organization, Praecipio can help you build a strategic roadmap for your tools. Our expert consultants have a deep understanding of the Atlassian ecosystem, including add-ons like Revyz. 

Your IT department is a critical part of your organization, and you can’t afford to risk losing data like your Jira issues, attachments, and workflows. When you’re ready to get your Atlassian applications running securely and efficiently, reach out to our team to get started.

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