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Home ❯    Atlassian ❯    Managed Services
ATLASSIAN USAGE-BASED PRICING

Stop Overpaying for Atlassian Usage 

Atlassian now bills for automation and AI usage on top of seats. Praecipio Intelligence pinpoints what's driving your charges and shows you how to bring them down, without losing what your teams rely on.

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Sept 1, 2026Usage meters went live in Atlassian Administration
Dec 3, 2026Billing begins for usage above your included allowance
No rolloverAllowances are pooled, reset monthly and expire if unused
No more unlimitedEnterprise plans now get a set monthly automation allowance
WHAT'S CHANGING

Where Your New Costs Come From

Six Atlassian meters now bill above your monthly allowance. We help you get every one of them under control.

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Automation

Every action, condition and branch now counts as a billable step.

$0.50 per 1,000 Steps

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Rovo Credits

Chat, Agents and API calls draw credits. Search and summaries stay free.
 

$0.01 per credit

 

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CSM AI Resolutions

Billed when an AI agent fully resolves an inquiry on its own.
 

$1.00 per Resolution

 

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Virtual Service Agent

JSM agent conversations above your included monthly amount.

From $0.30 per conversation

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Assets

Objects stored in Assets above your plan's allowance

$0.02 per object, per month

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Bitbucket

Build minutes and storage now pool across your organization.

Billed Above Allowance

Atlassian list prices for usage above your allowance, as of September 2026. Contract terms may differ. See current rates.
What It Could Cost You

Run the Numbers on Your Automation.

Automation is where we see the biggest surprises. Plug in your monthly step count and your organization's allowance to see what December could look like.

Find both numbers in Atlassian Administration under Insights, then Platform usage. Not sure where to look? We'll pull them for you.
Estimated monthly overage$7,500
Estimated yearly overage$90,000

Estimate only, at Atlassian's list price of $0.50 per 1,000 steps above your allowance. Every 1 million steps you remove saves about $500 a month.

The Missing Piece

Atlassian Shows You the Bill. We Show You What's Behind It.

Atlassian's Platform usage page tells you how much your organization used against its allowance. It doesn't tell you which rule, user or team is responsible, or what to change. That's the part that saves you money.

The question you need answered Atlassian Platform usage Praecipio Intelligence
How much did we use, and how close are we to our allowance?✓✓
Which rule, user or team is driving the charge?Not provided✓
What would a change save before we make it?Not provided✓
Did the change actually work?Not provided✓
HOW WE LOWER YOUR SPEND

Six Ways to Pay Less Without Doing Less.

The goal isn't to switch your automation off. It's to stop paying for work that doesn't need to happen, so your teams keep everything they rely on.

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Stop Rules Early
Add a single check at the top of high-volume rules so irrelevant changes stop after one step instead of running through every condition.

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Consolidate Duplicate Rules
Add a single check at the top of high-volume rules so irrelevant changes stop after one step instead of running through every condition.

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Trim Wasted Steps
Remove wrappers and conditions that add steps without changing the outcome. Same result, smaller bill.

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Right-size Your Plan
Compare a tier change, a collection, pre-purchased usage packs and pay-as-you-go against your real usage, and choose with the numbers in hand.

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Set Smart Limits
Use alerts and caps where they make sense. We help you avoid caps that pause automations your teams depend on mid-month.

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Keep it Lean, Every Month
Usage grows as teams adopt more AI and automation. Our Managed Services team monitors, forecasts and tunes your environment so costs don't creep back.
Praecipio Intelligence

Now With Usage and Cost Intelligence.

Praecipio Intelligence already analyzes Atlassian environments for migration readiness and Cloud health. Now its report reads every Atlassian usage meter, traces each charge to its source and shows you what to change.

Step 1

Connect

Read-only access to your Atlassian Cloud site. Nothing is changed while we look.

Step 2

Trace

Every charge is placed on the rule, user, team or business unit that carries it.

Step 3

Model

We project the months ahead and test proposed fixes before anything is touched.

Step 4

Prove

After an approved change, we check the next month's reading against the prediction.

Usage by meterAutomation, Rovo, Assets and AI agents against your pooled allowance.
Who drives the costCharges rolled up by rule, project, team and business unit.
ForecastProjected charges for the coming months, before the invoice arrives.
Prioritized fixesRecommended changes ranked by modelled savings and risk.
Numbers you can defendEvery figure is tagged as confirmed by Atlassian or estimated, with the reason.
Safe changesNothing changes without a named approval, and every change can be rolled back.
Built for Everyone at the Table

One change, seen through every stakeholder's eyes.

Cutting a rule might lower finance's bill and cost a business unit an outcome it depends on. The report shows how each proposed change lands for each group, so the decision is made with the full picture.

FinanceLicense spend and usage charges
Platform teamReliability and admin load
Business unitsThe outcomes their automations deliver
LeadershipThe full trade-off, side by side

Powered by Anthropic Claude. Validated by Praecipio's Human Atlassian Experts.

CASE STUDY

A 68% Cut, Before the Bill

Ahead of December 3, a global cybersecurity company faced a projected $35,000 to $37,000 a month in automation overage. Our read-only analysis found that 96% of its automation runs checked their conditions and then did nothing, yet every check was billed. Upgrading tiers would have saved only about $2,000 a month. Instead, Praecipio recommended one early check at the top of each high-volume rule, so irrelevant changes stop after a single step. The result: a modelled 68% drop in automation usage and about $26,400 a month in projected savings, with every rule still doing exactly what it did before.

WHY PRAECIPIO

The Atlassian Partner That Reads the Meters.

We've spent twenty years inside Atlassian environments. Now we've built the tooling to see exactly where your usage dollars go, and the expertise to fix it safely.

#1

North America's largest pure-play Atlassian Platinum Solution Partner

7x

Atlassian Partner of the Year

Select

Partner in the Claude Partner Network
MANAGED SERVICES

Included for Managed Services Clients

Praecipio Managed Services clients get usage optimization as part of their plan. Our team monitors your Atlassian usage, forecasts your charges and tunes your automations every month, so you stay ahead of overages as your teams adopt more AI and automation. No extra project, no separate engagement.

QUESTIONS? MEET ANSWERS.

Usage Pricing FAQs

What Atlassian customers ask us most about the new pricing and how we help.

Will this change what I pay right away?

Not necessarily. Most paid plans include a monthly allowance at no extra cost. You only pay more if your organization goes over it, and billing for usage above the allowance starts December 3, 2026 for most meters.

Does unused allowance roll over?

No. Allowances are pooled across your organization, refresh every month and any unused amount expires.

What happens if we go over our allowance?

Atlassian sends alerts at 80% and 100%. From there you can upgrade your plan, move to a collection, buy usage packs or pay as you go. We help you work out which option costs least for your real usage, and whether reducing usage beats all of them.

Are all Atlassian AI features billable?

No. Search, summaries and inline suggestions stay free. Rovo Chat, Agents, Think Deeper, the Coding Agent and third-party API calls use credits.

Can't we just cap our usage?

You can, but when a meter hits its cap, those automations stop until the monthly reset, and anything that happened during the pause isn't replayed. We help you decide where caps are safe and where it's cheaper to fix the rule.

Will you change our automation rules?

Not without your approval. The analysis is read-only. Any change is approved by a named person on your team, applied safely with a snapshot of the original, and can be rolled back.

Is this a one-time project?

It can be. Many teams start with an assessment and a pilot, then add Managed Services so usage is monitored and tuned every month as AI and automation adoption grows.

 

GET AHEAD OF DECEMBER 3

Find Out What You'll Pay, and How to Pay Less.

Tell us a little about your Atlassian environment. A Praecipio expert will follow up to scope your usage assessment.

  • See your projected charges for every Atlassian usage meter
  • Know exactly which rules, users and teams are driving the cost
  • Get a prioritized plan with modelled savings for each fix
  • Read-only analysis. Nothing changes without your approval. 
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