Every week, teams waste countless hours chasing down information. Digging through files. Jumping between apps. Pinging coworkers. The more complex the tech stack, the harder it is for teams to find what they need and know what’s even accurate.
Most enterprise tools weren’t built for the massive amounts of data spread across countless tools and departments. That’s why AI-driven, personalized enterprise search is becoming a must-have for businesses that want their teams to keep moving with speed and agility.
This guide explains why personalized enterprise search is essential, what features to prioritize in a search tool, and how Atlassian’s Rovo Search checks all the boxes.
What Is Personalized Enterprise Search?
Research shows that 47% of digital workers struggle to find the right information needed to do their jobs. Every day, teams spend hours hunting for information in Slack, Google Drive, Jira, GitHub, and they’re still coming up short. No one can find what they need because information is scattered across tools that don’t connect, buried under mountains of data, stored in various formats, and hidden behind search tools that don’t deliver.
When there’s too much data and too many tools, personalized enterprise search brings everything together in one clear, easily searchable place. Instead of digging through outdated files or chasing down teammates, just ask for what you need. It delivers results tailored to you, based on your role and how you work.
Personalized enterprise search helps teams:
- Boost productivity: Work moves faster when teams aren’t going down rabbit holes to find the information they need.
- Strengthen collaboration: Shared knowledge means everyone stays on the same page and work flows freely between teams.
- Make quicker, better decisions: Immediate access to relevant, trustworthy information means leaders can make decisions with confidence.
Key Features to Look for in a Modern Enterprise Search Tool
Here’s what you should look for with a personalized enterprise search tool:
- Fast setup: Get started quickly without endless configuration cycles or setup roadblocks.
- Cross-platform indexing: Pull information from across internal applications and third-party tools all at once.
- AI-driven relevance: Receive recommendations based on user behavior and real context, not just keyword matching.
- Actionable search results: Teams get answers they can use immediately, not just vague overviews.
- Security-first design: Respects existing permissions so users only access what they’re meant to.
Meet Atlassian’s Rovo Search: A Top Enterprise AI Search Tool
As always, we can count on Atlassian to deliver a best-of-breed enterprise search tool. A key feature of Atlassian Rovo, Rovo Search is an entirely new way to find and use knowledge at work. Unlike traditional search tools that surface static links or documents, Rovo Search delivers real answers complete with the context teams need to take action.
It’s also easy to get up and running. Rovo Search connects instantly to Atlassian tools like Jira, Jira Service Management, and Confluence, plus 50+ third-party platforms including Slack, Google Drive, and GitHub. So far, nearly 75% of users say Atlassian Rovo helps them get work done faster, and approximately 80% say Rovo helps them find the right information at the right time.
The Director of Engineering Enablement at Procore put it best:
“Rovo Search is helping our teams find information much faster, reduce cognitive load, and stay in the flow. I don't foresee a future where we don't have it.”
How Rovo Search Works
Rovo Search leverages generative AI to instantly deliver the most relevant information. It understands natural language, identifies patterns, and adapts results based on real user behavior. By learning how your teams work, Rovo ensures they get exactly what they need, right when they need it.
While traditional search tools hand you a list of results and leave you to figure it out, Rovo:
- Understands the context behind every query.
- Highlights gaps, patterns, and opportunities buried inside your data.
- Suggests next steps so valuable insights don’t sit idle.
| Before Rovo Search | After Rovo Search |
| Time-consuming searches | Instant, targeted answers |
| Constant context-switching | Focused, uninterrupted flow |
| Scattered, incomplete information | Unified insights across tools |
| Guesswork and delays | Clear next steps |
| Frustrated employees | Engaged, motivated teams |
How Teams Use Rovo Search to Win Back Their Time
Whether you're resolving tickets, shipping code, or aligning on strategy, Rovo’s personalized enterprise search makes doing your job easier. Here’s how real teams put Rovo Search to work:
IT Service and Support
IT support teams rely on fast, accurate knowledge retrieval to keep issues moving. Rovo Search quickly surfaces relevant tickets, knowledge base articles, past resolutions, and internal documentation so employees can spend less time chasing context and more time solving problems.
Software and Engineering
Developers and engineers thrive in a flow state. Rovo Search eliminates the need to switch tabs to track down code references, issues, or documentation. It connects the dots between daily tools and workflows so they get the full picture while staying in the zone.
Marketing
Campaign planning shouldn’t require a scavenger hunt. With Rovo Search, marketing teams can instantly pull feedback from sales calls, past campaign results, messaging docs, and brand assets, no matter where they’re stored.
Business and Ops
From executives to operations leads, Rovo gives business teams fast, secure access to reports, project updates, and internal policies. Rovo Search pulls information from the right tools and applies the correct permissions automatically, giving leaders fast access to what they need to make decisions and keep work moving toward company goals.
Human Resources
HR teams need quick access to sensitive and often scattered information, from onboarding materials to benefits documentation and employee communications. Rovo Search simplifies finding what you need while honoring permission settings, helping HR teams stay efficient, compliant, and focused on employees.
Customer Success
Support teams depend on timely, relevant information to keep customers happy and loyal. With Rovo Search, they can instantly surface past support tickets, product updates, onboarding guides, and CRM notes to reduce response times and enable more proactive, personalized service.
Implement Atlassian Rovo the Right Way
Personalized enterprise search is just the beginning. Along with Rovo Search, Atlassian Rovo offers built-in AI features that work like teammates, helping your teams do more with less. Add Rovo Chat, Rovo Agents, and Rovo Studio into the mix, and everything comes together seamlessly.
AI offers amazing benefits for organizations, but without the right approach, it can slow you down. You don’t need every AI tool out there; you just need the right strategy and guidance. That’s where Praecipio comes in. We help you implement AI practical way that delivers real value.
As a six-time Atlassian Partner of the Year, we’re trusted by organizations across industries to simplify complexities and help teams get the most from their tools. From customizing configurations to evaluating AI's impact and offering expert guidance through our Field CTOs, we ensure Atlassian Rovo aligns with your goals and positions your business for whatever comes next.
Let’s find some time to talk about your AI strategy and how to get Atlassian Rovo up and running in your environment.
