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IT Service Management

Superior ITSM solutions

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World-class ITSM Solutions

Recognized as Atlassian ITSM Partner of the Year, Praecipio Consulting's IT Service Management (ITSM) solutions will help you get the most out of your technology to manage work and drive value for end-users. We help our clients establish IT operations that promote reliability and transparency by implementing ITIL-based practices with cutting-edge, industry-standard software options — including Jira Service Management. We work with our clients to craft the ideal combination of ITSM tools to complement existing processes and drive end-to-end visibility in IT.

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ITSM TECHNICAL ASSESSMENT

Expert analysis for your entire IT operations

Ensure your ITSM applications are running at their peak performance with accurate diagnoses. Leveraging best-in-class tools to analyze your infrastructure, we provide you reports on the current state of your software and a strategic roadmap for performance optimization. 

 

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ITIL PROCESS ASSESSMENT

Upgrade and standardize your workflows

Implement proven best practices to maximize productivity and make your IT Operations team lean and mean. Our experts provide insight into your processes, identifying areas for improvement and offering a depth of expertise to improve workflow. Make the most of your team's time and assets.

 

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JIRA SERVICE MANAGEMENT ACCELERATOR

Speed and precision in implementation

Our Jira Service Management Accelerator implementation delivers processes that are proven successful in IT organizations. We take the industry-standard and apply our own best practices to provide you with workflows that are a step above—and delivered in a fraction of the time compared to a traditional implementation. Within a matter of weeks, you will be set up for success.

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Praecipio Consulting is an Atlassian Platinum Partner

This means that we have the most experience working with Atlassian tools and have insight into new products, features, and beta testing. Through our profound knowledge of Atlassian environments and their intricacies, we can guide your organization as you navigate these important changes.

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