Great news! Atlassian has finally launched data residency for its cloud products in Canada. So, why is this news so significant? This new option can make the difference between a go/no-go decision on moving to Atlassian Cloud for Canadian businesses.
If you're deploying the likes of Jira Software, Confluence, or Jira Service Management in Canada, you might have run into an issue when evaluating a migration to Atlassian Cloud. If your business is subject to legal or regulatory restrictions around where your cloud data can be hosted, your options for getting off your now unsupported Atlassian Server instance are extremely limited and potentially cost-prohibitive.
Imagine an organization with 200 employees and a legal or regulatory requirement to keep data on sovereign soil. For 200 employees, Jira Software Cloud can cost as little as $14,500 a year from Atlassian. If that's not an option because data residency doesn't exist in their country, the starter tier for Jira Software Data Center is the only other supported choice that fits their requirements – starting at $42,000 – almost three times the price!
Until now, many Canadian businesses (those subject to data residency requirements) have been forced to choose between overpaying for their Atlassian products or staying on Server – doomed to lose support and security updates.
The arrival of data residency for Atlassian Cloud products is great news, but with Server products now unsupported, time is of the essence as Server instances no longer receive security updates or bug fixes.
Up until October of 2023, Atlassian's Cloud Data could only be hosted in Australia, Europe, Germany, Singapore, or the USA. Many countries (like Canada) have been hurting for data residency to facilitate their migration to Cloud, especially as the Server end-of-life date approached (and passed). Depending on the complexity of your Server instance, a typical migration to Cloud can take anywhere from 6 - 18 months, even in the capable hands of an Atlassian Solution Partner like Praecipio. Any custom fields, apps, workflows, or custom configurations that are mission critical to your operation will be factors in how long your migration might take.
This doesn't mean it's too late to move to Cloud by any means, but some extra consideration may be required to get it done safely as you're coming off Atlassian Server after its end-of-support date. There are many measures that can be taken to ensure that a Server instance stays relatively secure through a transition to Cloud, but the time to make it happen is now. Praecipio's delivery teams have completed Cloud Migrations of all sizes, and are best-equipped to navigate a transition to Cloud for businesses across North America.
Canadian data residency is also good news for those who've recently migrated to Atlassian Data Center, where they might have chosen Cloud under different circumstances. We mentioned before that the annual cost of a Data Center instance is potentially much higher than that of Atlassian Cloud (sometimes up to three times the price), so completing a DC-to-Cloud migration could save significant licensing costs in the long run, not to mention the cost of hardware maintenance and person-hours to maintain infrastructure. Those resources can now be shifted into delivering work that adds value instead of just keeping the lights on.
One unique aspect of Atlassian Cloud is the Cloud Administration Panel and the need for someone at your organization to claim the title of "Atlassian Cloud Administrator". With every Atlassian Cloud instance, no matter which set of products you choose to deploy, an Atlassian cloud site will be created for your organization, typically found at "yourcompanyname.Atlassian.net" (you can choose the handle when you create it).
This panel serves as Mission Control for all your Atlassian products, users on each product, security settings, and of course, a place where you can change which location your data is hosted in. We've put together some instructions and a quick video on how to select a desired location in our Cloud FAQ section below. These instructions also apply to any existing cloud sites that prefer to host their data in the Great White North.
Assuming your cloud migration goes smoothly, these bumps in the road will be something to think back and smile on over a plate of poutine by this time next year. If keeping your data on Canadian soil was a blocker for your organization, let us know how Praecipio can help you prepare for your migration to Cloud in Canada. Atlassian's Cloud Roadmap has teased Canadian Data Residency for quite some time, and its arrival (ahead of schedule!) is a clear sign that Atlassian is investing in the Canadian enterprise market. Have a look at our quick FAQ section for answers to some common questions around Atlassian Cloud: