5 Ways to Get More Sh*t Done With Atlassian Rovo Agents

The magic of AI happens when you thoughtfully pair AI tools with human workflows in the right way. GenerativeAI can boost the performance of highly skilled workers by nearly 40%, and when the AI support is a good fit for the task, people can save up to 105 minutes per day.

That’s exactly how Rovo Agents work. Part of Atlassian’s Teamwork Collection, Rovo Agents bring out the best of human-AI collaboration by taking on the small, repetitive tasks that distract you from strategic work. The more you interact with Atlassian Rovo and the more your knowledge base grows, the sharper and more capable Rovo Agents become, taking on to-dos like drafting meeting agendas, summarizing feedback, and writing OKRs. 

Put Atlassian’s Rovo Agents To Work For Your Teams

You can start with out-of-the-box agents from the Atlassian Marketplace or create one to fit your workflows. Whether you choose pre-built or customized agents, you’ve got flexibility at your fingertips with Rovo Agents. Here are five ways to put Rovo Agents to work:

1. Simplify the Jira Experience

Jira is Atlassian’s OG project management tool, but it can feel overwhelming to navigate if you aren’t a seasoned user. Rovo Agents simplify the experience by making Jira more accessible, helping teams streamline workflows and interact with the platform in plain language. This ensures that every team member, power user or not, can tap into Jira’s full potential.

Rather than wasting time searching for issues, your teams can rely on natural language commands to quickly find and update tasks, trigger automation rules, or evaluate issue readiness. Even better, none of this requires coding knowledge.

Rovo Agents to use for saving time in Jira:

• Issue Organizer: Finds and updates issues, moves them into sprints, assigns them to epics, and removes outdated items.
• Release Notes Drafter: Creates release notes from several Jira issues, identifies common themes in Jira issues, and generates release notes based on those issues.
• Readiness Checker: Evaluates issues for readiness through four criteria, provides feedback and suggestions for improvements, and connects with Jira and Confluence to ensure issues are ready for development.  

2. Establish Consistent Messaging Across Teams

Your brand messaging and unique voice are what set your company apart, especially in a world flooded with AI-generated content. In an ironic twist, Rovo Agents ensure this human essence stays intact. 

They help your entire organization, from marketing and sales to leadership, create content that aligns with your company's voice and brand guidelines. Whether it’s drafting social media messages or writing sales collateral, Rovo Agents keep your messaging consistent and unmistakably yours.

Rovo Agents to use for ensuring communication stays on-brand and consistent in tone:

• Comms Crafter: Generates text in your company’s voice, checks content against brand guidelines, and provides feedback on text.
• Social Media Writer: Generates or turns text into social media posts and reviews posts against your company’s social media and brand guidelines.   
• Global Translator: Translates text into almost any language, automatically generates a child page in Confluence with translated content, interprets the description and comments into the desired language when you create a Jira issue type as “translation”

3. Plan and Organize Your Work

Staying organized with work can feel like a constant game of catch-up. Missed deadlines, overlapping tasks, and unclear priorities can throw even the best teams off course. From tracking progress to prioritizing tasks and creating OKRs, Rovo Agents help teams stay on top of their work and keep them rowing in the right direction. 

Rovo Agents to use for keeping your teams on track:

• Work Item Planner: Breaks down epics into issues or subtasks, prioritizes action items, or turns Confluence pages into Jira tasks, all through a simple prompt. 
• OKR Generator: Assists users in creating OKRs based on proven best practices, analyzes current OKRs, and provides resources to help users write clear and effective OKRs.
• Progress Tracker: Searches Jira, Confluence, and other connected SaaS apps for info on project progress, creates comments or pages in Confluence, and provides updates on projects. 

4. Streamline Operations and Customer Support

Operations and customer support teams are the backbone of any company, bridging the gap between the business and its customers. Their behind-the-scenes work keeps everything running smoothly and customers happy, but more often than not, their work consists of repetitive, manual tasks that eat away at their time and energy. From incident management to processing service requests, Rovo Agents take the lead on busywork so your teams can focus on resolution and improvement. 

For example, Thumbtack, a company that helps millions improve and care for their homes, wanted to simplify service for agents and requesters. They replaced their ITSM legacy tool with Jira Service Management, leveraging the platform’s automations, seamless integrations, and AI-powered virtual service agent. Since implementing Jira Service Management with Rovo, Thumbtack has streamlined their workflows, cutting costs by $60,000 annually and resolving 15% of requests automatically.

Rovo Agents to help your teams deliver exceptional support:

• Ops Guide: Automates critical operations and tasks, creates post-incident reviews, and offers support to mitigate the impact of incidents. 
• Service Request Manager: Suggests who should be assigned the ticket, provides next steps for resolution, and generates responses to communicate effectively with the person seeking help.  
• Triage Assistant: Evaluates incoming support tickets to assess the level of urgency and automatically populates tickets with a case overview, including suggested priority, urgency level, and request type.

5. Use Your Data to Make Confident Decisions

Raw data isn’t worth much until you can make sense of it and use it to back up your decisions. Rovo Agents bring structure and clarity to the table, taking your disorganized data that’s scattered across systems and turning it into something meaningful. They organize your information, analyze it for trends, and surface precise insights you can confidently act on. 

Rovo Agents for analyzing information and making the right call:

• Customer Insights: Surfaces takeaways and trends from customer data within Jira and Confluence, helping teams turn feedback into opportunities.
• Decision Director: Finds related decision documents to provide deeper context, shares relevant strategies and guidelines to support smarter choices, and identifies key contributors who can offer valuable insights to strengthen the decision-making process.
   

Get Started with Atlassian’s AI-Driven Rovo Agents 

Rovo Agents are built to handle the everyday grind of tasks and decision-making. They work great right out of the box, but you can also create agents to fit your team’s specific needs. Once tailored to fit your workflows, they become dependable teammates, helping you focus on the work that matters most. 

That’s where Praecipio steps in. We’ll help you design Rovo Agents that seamlessly align with your goals. With our expert guidance and practical AI solutions, your team will be prepared to overcome challenges, drive growth, and get the most out of Rovo.

Ready to get the most out of your Rovo and Atlassian Intelligence investment? Book a consultation with a Praecipio team member.