Build A Better Service Desk and IT Alerting Solution
By Praecipio Consulting on Feb 23, 2018 11:00:00 AM
New Year, New You with Jira Service Desk
By Praecipio Consulting on Dec 6, 2017 11:00:00 AM
The Atlassian Approach to IT Service Management
By Praecipio Consulting on Feb 6, 2017 11:00:00 AM
Topics:
atlassian
confluence
implementation
incident_management
integration
it
itil
itops
itsm
jira
jira_service_desk
knowledge_management
mttr
problem_management
process_consulting
request_management
service_management
sla
support
webinars
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Enterprise Collaboration with Atlassian Tools
By Praecipio Consulting on Aug 11, 2016 11:00:00 AM
Topics:
atlassian
collaborate
collaboration
confluence
enterprise
expert
hipchat
jira_service_desk
process_improvement
standardization
training
Webinar
webinars
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Increasing Your Atlassian ROI: Integrations Best Practices
By Praecipio Consulting on Jun 29, 2016 11:00:00 AM
Topics:
atlassian
brikit
confluence
content_flow
google_analytics
integration
jira
jira_service_desk
kb
knowledge_base
nfeed
pinboards
reporting
roi
self_service
target_search
theme_press
training
webinars
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Atlassian Add-Ons: Extending Jira
By Praecipio Consulting on May 6, 2016 11:00:00 AM
Topics:
atlassian
automation
bamboo
best_practices
bitbucket
bug_fix
bug_tracking
deployment
dev
development
devops
docker
hipchat
hot_fix
integration
issue_linking
it
it_ops
itil
itsm
jira
jira_service_desk
jira_software
release
support
training
webinars
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DevOps with the Atlassian Suite
By Praecipio Consulting on Apr 22, 2016 11:00:00 AM
Topics:
atlassian
automation
bamboo
best_practices
bitbucket
bug_fix
bug_tracking
deployment
dev
development
devops
docker
hipchat
hot_fix
integration
issue_linking
it
it_ops
itil
itsm
jira
jira_service_desk
jira_software
process_consulting
release
support
training
webinars
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Jira Service Desk for Customer Service
By Praecipio Consulting on Mar 2, 2016 11:00:00 AM
Topics:
atlassian
best_practices
configuration
confluence
customer_support
implementation
integration
jira_service_desk
kb
request
self_service
training
webinars
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Jira Service Desk for ITSM
By Praecipio Consulting on Feb 17, 2016 11:00:00 AM
Topics:
analysis
atlassian
best_practices
change_management
collaboration
configuration
confluence
expert
experts
incident_management
itil
itsm
jira
jira_service_desk
process_consulting
queue
reporting
root_cause
training
webinars
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