Providing great customer service is an important component of ITSM. To meet the demand of consumers, many IT operations are relying on automation to streamline processes, maximize efficiency, and streamline service levels. Jira Service Desk allows for many automation rules that can save your team time and resources. Technology partner and Atlassian Verified Vendor re:solution utilizes Jira Service Desk automation to service thousands of active installs and millions of users at any given time with only two employees. Join us to learn how JSD facilitates automation that can help improve customer service and preserve resources.