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Automation with Jira Service Desk


Case Studies

No matter your size or industry, we have a solution for you




We deliver results that clients rave about

Our project with Praecipio Consulting was very insightful. It was really helpful understanding the differences between Jira & Jira Service Desk, making us more confident moving forward to use the tool in the best way. Praecipio Consulting helped us understand the transition from our current tool to JIRA Service Desk. The consultants did a great job explaining how it would work and made the transition more clear.

Jeanette Whalen
Service Desk Manager | National Instruments

By choosing Praecipio Consulting for our JIRA Portfolio configuration, we not only received the results we were looking for but also best practice recommendations for improvement and standardization. The Praecipio Consulting teams truly understand JIRA in its totality (not just JIRA Portfolio) and we learned a lot from our work with them.

Monica Williams
Manager of Product Development | Availity

We required a JIRA workflow that replicated our existing functionality in SharePoint and included our collaboration and reporting needs. By engaging Praecipio Consulting, we were teamed with experts that not only knew JIRA inside and out, but who also focused on learning our specific needs to deliver us the best product. The process we needed, designed to meet every last requirement.

Patrick Man
Lead IT Analyst – Cyber Security Governance and Risk Consulting Services | Exelon Corporation

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