3 min read

Crocs Kicks Up Customer Experience & Innovation with Jira Software and Jira Service Management

By Praecipio Consulting on May 31, 2022 10:10:35 AM


It’s rare to see a shoe brand disrupt the market the way Crocs has. Over the years, Crocs has introduced lean manufacturing, data analytics, and a robust e-commerce system in its ongoing quest to innovate comfort technologies and the customer experience. Additionally, Crocs deployed Atlassian software across its web services and e-commerce teams with the goal of enhancing internal operations, collaboration, and growth.

Topics: managed-services service-management jira-software jira service management
3 min read

Castlight Health migrates to Atlassian Cloud for operational efficiency

By Praecipio Consulting on Apr 8, 2021 9:36:03 AM


With healthcare expenditures in the United States ranking the highest in the world, quality procedures and practices are important to benchmark. Our client Castlight Health, a healthcare navigation company that develops comparison tools to highlight price and quality metrics for tests and procedures offered by healthcare providers, needed to migrate their existing server instance of Atlassian's Jira Software to the cloud model for operational efficiency gains and feature enhancements. Given the natural complexity of the migration process, our delivery team was called upon to provide expertise and a smooth migration path.

Topics: case-studies confluence migrations cloud jira-software life-sciences
4 min read

Legal and Business News Provider Implements Atlassian Stack and SDLC

By Praecipio Consulting on Mar 23, 2021 9:32:19 AM


By utilizing our process expertise and knowledge of the Atlassian product suite, Praecipio Consulting standardized SDLC processes and implemented Jira, Jira Agile, Jira Service Desk, Confluence, and Stash for one of the world's largest legal and business news providers. We took a deep dive into our client's processes and created a standardization plan that allowed for disparate cross team collaboration that was unique to our client's objectives while adhering to Agile and SDLC best practices. These standards were then implemented and configured into the Atlassian product suite to provide our client with an end-to-end SDLC solution that provided increased transparency, normalization, and accelerated development processes. Producing over 5,000 news stories per day in over 73 countries, our client understands the need to deliver its products through innovative technology, quickly and accurately.

Topics: case-studies business confluence legal jira-service-desk digital-transformation jira-software atlassian-products agile
2 min read

Ginkgo Bioworks, a leading biotech company, migrates to Atlassian Cloud

By Praecipio Consulting on Feb 25, 2021 9:42:00 AM


When internal resources are scarce and the upkeep of mission-critical applications becomes more of a cumbersome task that increases risk instead of reducing it, it's time to call in a professional. And that is exactly what our client Ginkgo Bioworks, an industry-leading biotech company that specializes in genetic engineering, decided to do. 

With upcoming initiatives and heavy business implications that were highly dependent on throughput, our client had an imperative need to move their current instances of Jira Software and Confluence to Atlassian's cloud offering. 

By completing the migration, our client would address the lingering issues revolving around their server versions of the aforementioned applications which were at end of life support (EOL), consistently experiencing major downtime, lacking dedicated resources to maintain the instance in terms of governance administration, and lacking experience with tool configuration as it was previously siloed to one of their many subsidiaries.

Topics: jira case-studies confluence managed-services migrations cloud jira-software
2 min read

Advanced Roadmaps for Jira Training with Leading Oil and Gas Client

By Praecipio Consulting on Jan 19, 2021 11:27:48 AM


Our client, a worldwide leader specializing in equipment and components for the oil and gas industry, was in need of refining its overall utilization and understanding of concepts around their Advanced Roadmaps for Jira (formerly Portfolio for Jira) tool. In general, our Advanced Roadmaps for Jira training is focused and centered around:

Topics: jira case-studies training utilities energy jira-software
2 min read

Transportation company moves from a homemade ITSM system to Atlassian

By Praecipio Consulting on Feb 14, 2019 11:06:00 AM


Learn how Praecipio Consulting successfully assisted an American freight carrier and transportation company with their transition from a home-grown ITSM system to the Atlassian tool suite.

Praecipio Consulting's active client recently upgraded and restructured their Jira application. This was their tool of choice for project and issue tracking to support their internal business process functions. However, due to the growing demand of their business, they were in need of a lightweight, dependable, and scalable service solution. They also needed to factor in an Asset Management solution.

Logistics just happened to be their business industry and the logistics of the Atlassian tool suite would prove to be monumental for their internal ITS team. This team was responsible for making the move from their home-grown systems that supported internal time-tracking, project intake, and service management.

Topics: atlassian case-studies asset-management service-desk insight itsm jira-service-desk digital-transformation jira-software transportation
2 min read

Telecommunications Company Adopts Scaled Agile Framework (SAFe)

By Praecipio Consulting on Jan 31, 2019 4:19:32 PM


As the leading U.S. provider of telecommunications, our enterprise client relies on constantly delivering their best products to their growing market. In order to accomplish this, our client made the choice to move from traditional project management practices to an agile development methodology, including implementation and customization of Atlassian tools to support their new processes. In working with our SAFe (Scaled Agile Framework) certified Atlassian expert team at Praecipio Consulting, our client achieved standardization in agile processes and reporting to optimize their continuous delivery practices.

Topics: case-studies scaled-agile best-practices confluence sdlc jira-software telecommunications atlassian-products safe
3 min read

Enterprise Gaming Company Optimizes Confluence for Scaleable Growth

By Praecipio Consulting on Jan 31, 2019 4:17:48 PM


One of the most well-known makers of hobby gaming systems, whose leading product nets around $250 million annually, needed help managing requirements and project planning in their existing Confluence instance. While the company is at the top of their industry, they recognized the value in establishing standardized requirements gathering, paired with a more structured project planning hierarchy in Jira Software. As committed Atlassian users, they sought us out as world-leading Experts with a specialty in business process consulting. By customizing and configuring our client's project layout and organization of requirements in Confluence, we delivered optimized processes that scale as the company grows, continuing to provide value to increase their release cadence and keep their many fans happy. 

Topics: atlassian case-studies scaled-agile best-practices confluence standardize collaboration gaming jira-software safe
2 min read

Leading Fuel Marketer Receives Atlassian Stack Gap Analysis

By Praecipio Consulting on Jan 31, 2019 4:06:05 PM



When one of the country's largest independent fuel marketers standardized on Atlassian in 2014, knowledge and ownership of the software was disconnected. Though they had a suite of tools including Jira, Confluence, Jira Service Desk, Bamboo, and Stash, they realized that they weren't seeing the true return on their technology investment. Seeking our expertise, we conducted a gap analysis to assess the state of our client's Atlassian tools and provide recommendations for overcoming issues within their software and processes. Working closely with their invested subject matter experts, we helped them gain a vision and roadmap for how Atlassian maps to their teams' daily processes to remove productivity blockers and add value to their software.

Topics: atlassian case-studies bitbucket bamboo confluence standardize tempo jira-service-desk jira-software
3 min read

The Metropolitan Museum of Art Implements Custom Jira Software

By Praecipio Consulting on Jan 31, 2019 4:03:40 PM


As the largest art museum in the United States, the Metropolitan Museum of Art works with thousands of priceless works on a daily basis. Their Objects Conservation Department at The Met felt the pain points of tracking their work through disparate, and often manual, systems. Wanting a better solution to tracking both work and resources for centralized reporting, The Metropolitan Museum of Art sought us out to bring our Atlassian and process expertise to this unique project. Working closely with subject matter experts at The Met, our team delivered Jira Software, custom-configured to our client's specifications to allow for maximized reporting and enthusiastic adoption.

Topics: atlassian case-studies standardize digital-transformation jira-software

Praecipio Consulting is an Atlassian Platinum Partner

This means that we have the most experience working with Atlassian tools and have insight into new products, features, and beta testing. Through our profound knowledge of Atlassian environments and their intricacies, we can guide your organization as you navigate these important changes.


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