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Case Studies

4 min read

Digital Transaction Management Company Implements Jira and Jira Agile

By Praecipio Consulting on Jan 31, 2019 4:08:36 PM

Overview

In the growing field of digital transaction management, good technology and best practices are paramount. Over 100,000 companies worldwide rely on efficient, secure product capabilities, and our client required a scalable software solution that met their project tracking needs. Our client engaged Praecipio Consulting to implement Jira and Jira Agile to provide robust functionality and process optimization, including integration with existing platforms and product training. With Praecipio Consulting, our client gained the tools and abilities needed to continue serving a worldwide community, from individual users to Fortune 500 companies, with on-going success.

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2 min read

Leading Fuel Marketer Receives Atlassian Stack Gap Analysis

By Praecipio Consulting on Jan 31, 2019 4:06:05 PM

Overview

When one of the country's largest independent fuel marketers standardized on Atlassian in 2014, knowledge and ownership of the software was disconnected. Though they had a suite of tools including Jira, Confluence, Jira Service Desk, Bamboo, and Stash, they realized that they weren't seeing the true return on their technology investment. Seeking our expertise, we conducted a gap analysis to assess the state of our client's Atlassian tools and provide recommendations for overcoming issues within their software and processes. Working closely with their invested subject matter experts, we helped them gain a vision and roadmap for how Atlassian maps to their teams' daily processes to remove productivity blockers and add value to their software.

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3 min read

The Metropolitan Museum of Art Implements Custom-Configured Jira Software

By Praecipio Consulting on Jan 31, 2019 4:03:40 PM

Overview

As the largest art museum in the United States, the Metropolitan Museum of Art works with thousands of priceless works on a daily basis. Their Objects Conservation Department at The Met felt the pain points of tracking their work through disparate, and often manual, systems. Wanting a better solution to tracking both work and resources for centralized reporting, The Metropolitan Museum of Art sought us out to bring our Atlassian and process expertise to this unique project. Working closely with subject matter experts at The Met, our team delivered Jira Software, custom-configured to our client's specifications to allow for maximized reporting and enthusiastic adoption.

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1 min read

What’s all the hype on Atlassian? ROI

By Praecipio Consulting on Jan 31, 2019 4:00:52 PM

Overview

As a leader in the medical industry, our client provides superior solutions to those who rely on them for cutting-edge healthcare systems, medical supplies, and pharmaceutical products. To do this important work, they rely heavily on Atlassian's Jira and Confluence to collaborate on and track work - which, prior to our engagement, resulted in an overabundance of instances across their 70,000 person country-wide organization. In seeking to merge, migrate, and consolidate their multiple Jira and Confluence instances into one, they turned to our Atlassian Expert team to get this mission-critical job done right.

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2 min read

Global Fortune 10 Retailer Implements Jira Data Center

By Praecipio Consulting on Jan 31, 2019 3:58:39 PM

Overview

Software development issue tracking is an integral component of successful agile releases, and when you're the largest retail company in the world you have more issues and work to track than most. With offices in 28 countries and over a million employees, this industry giant required a unified tool and refined processes to ensure their disparate teams could easily stay on top of their frequent releases. Turning to Atlassian's Jira Data Center as their software solution for scaling agile across their enterprise, this Fortune 10 company sought out the Atlassian and process expertise of our Praecipio Consulting team to implement and configure Jira for their high-performing development teams.

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2 min read

Global Fortune 40 Retailer Implements and Configures Portfolio for Scaled Agile

By Praecipio Consulting on Jan 31, 2019 3:56:39 PM

Overview

As software is eating the world (per Marc Andreesen), every company is a software company. This includes businesses like our Global Fortune 40 retailer client whose technology division enables the advertising and selling of goods, both in stores and online. In order to remain industry leaders, our client needed a way to accelerate their releases with accurate, real-time project planning and reporting. While they'd been practicing Scaled Agile for two years, their current system of Excel spreadsheets no longer supported their needs and proved to be more time consuming than it was empowering. Seeking expert help from Praecipio Consulting, our client required new tools and reinvigorated processes to support their SAFe goals and realize their technology ROI.

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1 min read

Leading Rail Technology Company Achieves Stability and More Functionality with Managed Services

By Praecipio Consulting on Jan 31, 2019 3:54:36 PM

Overview

A leader in the rail technology space, our client needed a way to host their Atlassian products without bearing the burden of infrastructure themselves. Wanting a solution for not only the cost of hardware but also the maintenance around server upkeep and application management, they realized they needed a provider who could get them the ROI they needed for hosting as well as someone with the expertise to own the maintenance of their Atlassian tools. Turning to us for help, we provided Managed Hosting to deliver this value and allow them the freedom to take hosting off their proverbial plate, allowing them more time and resources to focus on their core competencies as a business.

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2 min read

Fortune 20 Electronics Company Optimizes Jira and Confluence for ITSM Best Practices

By Praecipio Consulting on Jan 31, 2019 3:52:50 PM

Overview

Problem, change, and incident management requires ITSM best practices and properly configured tools in order to be effective. This is especially true for a Fortune 20 Enterprise that needs scalable processes (and the software to support it). When our client, a global electronics leader, recognized their need to have their Atlassian applications reflect and facilitate ITIL (Information Technology Infrastructure Library), they turned to us for help. Applying our extensive experience and knowledge with ITIL/ ITSM, we optimized their work practice and patterns and successfully implemented Jira Software and Confluence to help them achieve a streamlined set of processes for managing, tracking, and communicating their incidents, problems, resulting in significant reductions in meantime to recovery and resolution, increased meantime between failures, and greatly improved customer and IT Support personnel job satisfaction.

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2 min read

National Banking Institution Implements Jira Software for Agile SDLC and Waterfall Management

By Praecipio Consulting on Jan 31, 2019 3:51:12 PM

Overview

Managing and communicating the state of project work across both Software Development and IT teams are critical within an organization. However, as many companies emphasize transparency within these functions, the ability to provide real-time visibility to other business functions and management is often an afterthought. Our client, a mid-sized bank with locations across the U.S., needed to tighten up planning and execution of their software development and IT operations projects, as well as provide insights available in real-time to other business teams. This required tools and processes to enable visibility and tracking. Working with our team, our client got exactly what they needed to manage Agile and Waterfall projects across teams and business verticals.

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3 min read

The World's Largest Broadcasting and Cable Television Company Migrates and Streamlines Jira Solution

By Praecipio Consulting on Jan 31, 2019 3:48:24 PM

Overview

Enterprises have increasingly adopted team collaboration systems and project management with bug/issue tracking software to plan, track and manage agile software development projects. However, as these solutions have proliferated, companies often find that multiple instances of the same software has been implemented in different business units, resulting in unintended silos that were not designed with potential future consolidation in mind. Compounding that issue, different departments implement business processes and terminology that are unique to them, and that create additional challenges when attempting to merge capabilities. Finally, as these systems are adopted more heavily and the sheer volume of data contained within them increases, stability can become a major concern and require dedicated maintenance resources.

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