Praecipio
Recent posts by Praecipio
4 min read
How Praecipio Empowered 14 West to Streamline their Atlassian Instance with Advanced Automation
Topics: managed-services service-management infrastructure-system-admin cloud migration ITSM/ESM Modern Service Management
3 min read
Electric SUV Manufacturer Implements Custom Software Solution to Improve User Experience in Jira
Overview
On a mission to keep the world adventurous, our client is an electric vehicle (EV) manufacturer and automotive tech company that builds electric sport utility vehicles and develops technology to help other businesses meet their sustainability goals.
Topics: jira automation cloud user-experience automotive custom software development
2 min read
Advanced Energy Powers Growth & Business Transformation by Migrating to Jira Cloud
Overview
Advanced Energy, a global power solutions leader, wanted to migrate from its legacy project management system to Jira Cloud (which would eventually become their corporate instance) to accelerate their business transformation. Since beginning its business transformation journey, the energy organization had also completed multiple acquisitions (rapidly growing from 500 to over 12,0000 employees) and needed support with merging processes and technologies.
Topics: managed-services training integration cloud migration Jira Cloud
3 min read
Crocs Kicks Up Customer Experience & Innovation with Jira Software and Jira Service Management
Overview
It’s rare to see a shoe brand disrupt the market the way Crocs has. Over the years, Crocs has introduced lean manufacturing, data analytics, and a robust e-commerce system in its ongoing quest to innovate comfort technologies and the customer experience. Additionally, Crocs deployed Atlassian software across its web services and e-commerce teams with the goal of enhancing internal operations, collaboration, and growth.
Topics: managed-services service-management jira-software jira service management
2 min read
Aerospace Leader Increases IT Efficiency and Performance After Successfully Migrating to Atlassian Data Center
Overview
One of Praecipio Consulting’s customers is a leader in the aerospace industry with a wide range of projects, including satellite launch services and advanced aerospace design, manufacturing, and testing.
Topics: jira confluence Data Center Migration Atlassian Data Center
2 min read
SomaLogic Accelerates Growth with Atlassian System Upgrade & Streamlined Licensing Management
Overview
SomaLogic is the industry-leading proteomics solution provider and a clinical diagnostics company that offers the most comprehensive proteome platform.
Topics: jira confluence managed-services licensing
2 min read
Connecting the Hootsuite Platform into Salesforce Cloud with a Custom Software & Integration Solution
Overview
Hootsuite, the global leader in social media management, was founded in 2008 with the purpose of helping people connect and do amazing things together. Today, the Hootsuite platform is trusted by more than 18 million customers worldwide, including over 80% of the Fortune 1000.
Topics: integration custom software development
3 min read
Jira Project for Leading Energy Provider’s Internal Security Risk Team
Overview
Our client, a leading national energy provider we have engaged with over several years, needed to establish and onboard their Security Risk team to Jira to support their project framework, as this team lacked a holistic way to track and report on key lifecycle events for their Audit and Condition Report process.
Topics: jira atlassian case studies confluence security utilities energy user-acceptance-testing
3 min read
Castlight Health migrates to Atlassian Cloud for operational efficiency
Overview
With healthcare expenditures in the United States ranking the highest in the world, quality procedures and practices are important to benchmark. Our client Castlight Health, a healthcare navigation company that develops comparison tools to highlight price and quality metrics for tests and procedures offered by healthcare providers, needed to migrate their existing server instance of Atlassian's Jira Software to the cloud model for operational efficiency gains and feature enhancements. Given the natural complexity of the migration process, our delivery team was called upon to provide expertise and a smooth migration path.
Topics: case studies confluence migrations cloud jira-software life-sciences
4 min read
Legal and Business News Provider Implements Atlassian Stack and SDLC
Overview
By utilizing our process expertise and knowledge of the Atlassian product suite, Praecipio Consulting standardized SDLC processes and implemented Jira, Jira Agile, Jira Service Desk, Confluence, and Stash for one of the world's largest legal and business news providers. We took a deep dive into our client's processes and created a standardization plan that allowed for disparate cross team collaboration that was unique to our client's objectives while adhering to Agile and SDLC best practices. These standards were then implemented and configured into the Atlassian product suite to provide our client with an end-to-end SDLC solution that provided increased transparency, normalization, and accelerated development processes. Producing over 5,000 news stories per day in over 73 countries, our client understands the need to deliver its products through innovative technology, quickly and accurately.
Topics: case studies business confluence legal jira-service-desk digital-transformation jira-software atlassian-products agile
3 min read
Ginkgo Bioworks, a leading biotech company, migrates to Atlassian Cloud
Overview
When internal resources are scarce and the upkeep of mission-critical applications becomes more of a cumbersome task that increases risk instead of reducing it, it's time to call in a professional. And that is exactly what our client Ginkgo Bioworks, an industry-leading biotech company that specializes in genetic engineering, decided to do.
With upcoming initiatives and heavy business implications that were highly dependent on throughput, our client had an imperative need to move their current instances of Jira Software and Confluence to Atlassian's cloud offering.
By completing the migration, our client would address the lingering issues revolving around their server versions of the aforementioned applications which were at end of life support (EOL), consistently experiencing major downtime, lacking dedicated resources to maintain the instance in terms of governance administration, and lacking experience with tool configuration as it was previously siloed to one of their many subsidiaries.
Topics: jira case studies confluence managed-services migrations cloud jira-software
2 min read
Jira Service Management Implementation for U.S. University Gets an A+
Overview
When our client, a private college outside of Boston, needed a better way to track requests across the entire university, they turned to Jira Service Desk (now Jira Service Management) and our expert team of consultants for a solution. Previously burdened with an outdated legacy system that could not withstand the load (nor could be upgraded), this nationally ranked school required custom configuration of Jira Service Management and an accompanying Confluence knowledge base to provide the functionality and performance they needed. Used to track a variety of requests across the university, from facilities to equipment, our solution needed to meet their specific use case and requirements- and be completed by the start of their rapidly approaching fall semester.
Topics: atlassian case studies implementation server service-management collaboration continuous-improvement bespoke
2 min read
Customized Training Program for Enterprise Multinational Retailer
Overview
No matter the industry or size of an organization, it is vital that businesses understand the importance of the user adoption process and the integral roles that technology and operations have in carrying out day-to-day business functions. Our client, a leading multinational retailer, needed to create a customized training program specifically for their teams in international markets. They required training content at both the team and management levels that focused on Agile, Jira and their in-house tools, Team Rosters and Roadmap. The curriculum not only had to be comprehensive in order to educate team members about these enterprise tools and share best practices, but the delivery had to be concise as well. We worked with the retail giant over a two-week period to determine the training content, program structure, delivery methods, as well as defining specific exercises for the modules and building out Lab Workbooks.
Topics: jira case studies enterprise teams training collaboration retail agile
2 min read
Gaming Company 'Stays in the Game' with Atlassian Products
Overview
With the onset of the worldwide Covid-19 pandemic, some industries like gaming saw a significant spike in demand for their services and products as people's lifestyles changed. Our client, a GaaS (Game-as-a-Service) company, needed an expedited solution for taking full advantage of their current Atlassian tools so that they could adapt to the new business landscape.
Topics: jira case studies confluence optimization standardize saas gaming advanced-roadmap
2 min read
Advanced Roadmaps for Jira Training with Leading Oil and Gas Client
Overview
Our client, a worldwide leader specializing in equipment and components for the oil and gas industry, was in need of refining its overall utilization and understanding of concepts around their Advanced Roadmaps for Jira (formerly Portfolio for Jira) tool. In general, our Advanced Roadmaps for Jira training is focused and centered around:
