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3 min read

Jira Project Implementation for Leading Energy Provider’s Internal Security Risk Team

Overview

Our client, a leading national energy provider we have engaged with over several years, needed to establish and onboard their Security Risk team to Jira to support their project framework, as this team lacked a holistic way to track and report on key lifecycle events for their Audit and Condition Report process. 

The Challenge

2 min read

Castlight Health, national leader in healthcare navigation, migrates to Atlassian Cloud for enhanced features and operational efficiency

Overview

With healthcare expenditures in the United States ranking the highest in the world, quality procedures and practices are important to benchmark. Our client Castlight Health, a healthcare navigation company that develops comparison tools to highlight price and quality metrics for tests and procedures offered by healthcare...

4 min read

Legal and Business News Provider Implements Atlassian Stack and Standardizes SDLC

Overview

By utilizing our process expertise and knowledge of the Atlassian product suite, Praecipio Consulting standardized SDLC processes and implemented Jira, Jira Agile, Jira Service Desk, Confluence, and Stash for one of the world's largest legal and business news providers. We took a deep dive into our client's processes and created...

2 min read

Ginkgo Bioworks, a leading biotech company, takes their living systems and organism product work to Atlassian Cloud

Overview

When internal resources are scarce and the upkeep of mission-critical applications becomes more of a cumbersome task that increases risk instead of reducing it, it's time to call in a professional. And that is exactly what our client Ginkgo Bioworks, an industry-leading biotech company that specializes in genetic engineering,...

2 min read

Jira Service Management Implementation for a Major U.S. University Gets an A+

Overview

When our client, a private college outside of Boston, needed a better way to track requests across the entire university, they turned to Jira Service Desk (now Jira Service Management) and our expert team of consultants for a solution. Previously burdened with an outdated legacy system that could not withstand the load (nor...

2 min read

Customized Training Program for Enterprise Multinational Retailer

Overview

No matter the industry or size of an organization, it is vital that businesses understand the importance of the user adoption process and the integral roles that technology and operations have in carrying out day-to-day business functions. Our client, a leading multinational retailer, needed to create a customized training...

2 min read

Gaming Company "Stays in the Game" by Improving Usage of Atlassian Products

Overview

With the onset of the worldwide Covid-19 pandemic, some industries like gaming saw a significant spike in demand for their services and products as people's lifestyles changed. Our client, a GaaS (Game-as-a-Service) company, needed an expedited solution for taking full advantage of their current Atlassian tools so that they...

2 min read

Advanced Roadmaps for Jira Training with Leading Oil and Gas Client

Overview

Our client, a worldwide leader specializing in equipment and components for the oil and gas industry, was in need of refining its overall utilization and understanding of concepts around their Advanced Roadmaps for Jira (formerly Portfolio for Jira) tool. In general, our Advanced Roadmaps for Jira training is focused and...

3 min read

How ITSM Solution Improved SLAs For Tech-Savvy Public Utility Provider

Overview

Our client, an investor-owned public utility company and one of the most technically-sophisticated providers in their industry, transitioned to an IT Service Management platform that consistently failed at providing the essential integrations, Service Level Agreements (SLA's), and IT Asset Management to sustain their...

2 min read

Agile Process Assessment For Leading Provider Of Tech-Enabled Healthcare Services

Overview

In the ever-changing world of IT, an organization's ability to perform cross-functionally and manage work to meet business demands is imperative to overall business success. Our client, who partners with leading health plans, healthcare providers, biotechnology, and pharmaceutical companies, wanted to bring in a professional...

2 min read

Intranet Overhaul for Design Software Company Improves User Experience

Overview

Our client, a leading multinational company that creates software for 3D design, engineering, and entertainment, had an ongoing project to redesign and improve their internal wiki site, which was supported by Atlassian's Confluence. Our client's needs focused on a specific platform division within their organization, which would...

3 min read

Animation Studio Successfully Implements Jira Service Desk

Overview

Our client, one of the leading animation studios in the world, had utilized a system for years that they developed in-house to manage incoming work requests. Over time, they started to see issues arise with the functionality and integration of their platforms, such as unsatisfactory user experience, lack of customization, and...

4 min read

Maximizing Atlassian Tools to Implement Enterprise Service Management (ESM) Best Practices

Overview

For organizations wanting to thrive in the digital world that is constantly evolving, they must be equipped with innovative technology and streamlined business processes that enable them to maximize their performance. Our enterprise client, a worldwide leader for electronic payments, processes over $14 trillion in payments and...

2 min read

Process Assessment for the Largest U.S. Dept of Energy Science Research

Overview

Being a Platinum Atlassian Solutions Partner allows us to come in contact with a wide variety of clients from different industries and disciplines. Our client, the largest U.S. Department of Energy Science Research and Energy Laboratory Securities, was in search of a professional services provider to access their current...

2 min read

Strategic Atlassian Solutions serve as Building Blocks for Builders

Overview

Our client, a Top 10 U.S. Homebuilder and Fortune 100 Fastest-Growing company, was looking for help regarding asset management, reporting, and guidance around best practices. There was a great lack of experience for the Admin who oversaw these internal tools, most notably Jira Service Desk, with productivity and satisfaction...

Praecipio Consulting is an Atlassian Platinum Partner

This means that we have the most experience working with Atlassian tools and have insight into new products, features, and beta testing. Through our profound knowledge of Atlassian environments and their intricacies, we can guide your organization as you navigate these important changes.

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