During our last Atlassian User Group meeting a few attendees asked us for pointers on how to convince their managers to implement or expand upon the Atlassian product suite as a Business Process Management Tool. To us the task seemed easy, especially since Process Optimization and Management are some of our founding principles.
After doing a bit of research we were a bit surprised by what we found. According to a study conducted by the Journal of Information & Management, 71% of executives had negative feelings concerning IT as a source of competitive advantage.
This is especially shocking since exploiting current capabilities while simultaneously developing new ones is a common theme among organizations. This idea serves as a baseline for strategic management and is crucial for adapting to changing environments. It’s through this delicate balance of business activities that the notion of Business Process Management (BPM) was born.
As BPM continues to be considered an important way for organizations to achieve a competitive advantage, senior management should be aware of IT’s ability to facilitate these processes. However, as the study pointed out, this isn’t always the case. In many organizations senior management’s reluctant to promote the strategic role of IT and instead, consider it just an automating tool.
This notion’s not only outdated but it also negates the entire philosophy of BPM, and the idea of developing new organizational capabilities.
So how can you overcome these seemingly insurmountable sentiments, standing in the way of cost-cutting, Business Process Optimization? According to the study, executives were most likely to be convinced of the almighty powers of IT when provided with substantial evidence of the following outcomes:
- Assurance in the success of process re-engineering
- Greater simplification in business process
- Increased efficiency by at least 50%
So whether you are attempting to convince a coworker, boss, or yourself, being well armed with relevant examples of the above will come in handy.
Looking for relevant examples? Try the following case studies: