Incident Management Workshop

Austin, TX | June 21, 2017
6:00- 9:00 PM

How fast can you resolve an incident? Find out how Atlassian, xMatters, & BigPanda can cut MTTR to help you win at IT support.

From application monitoring, to alerts, to issue tracking, the most effective IT teams leverage automation and integration for record-breaking mean time to resolution of incidents. In this special, hands-on workshop, attendees will see the streamlined ITSM toolchain of monitoring applications paired with BigPanda, xMatters, JIRA Service Desk, HipChat, and StatusPage. Learn how to push alerts to the right resources, through the right platforms, for highly responsive swarming and troubleshooting. Lead by Praecipio Consulting, this workshop also includes team members from BigPanda and xMatters on-hand to answer questions and offer support.

Free event admission includes:
-Hands-on Workshop 
-Dinner & Drinks