Case Studies

2 min read

Transportation company moves from a home-grown ITSM system to Atlassian

By Praecipio Consulting on Feb 14, 2019 11:06:00 AM

Overview

Learn how Praecipio Consulting successfully assisted an American freight carrier and transportation company with their transition from a home-grown ITSM system to the Atlassian tool suite.

Praecipio Consulting's active client recently upgraded and restructured their Jira application. This was their tool of choice for project and issue tracking to support their internal business process functions. However, due to the growing demand of their business, they were in need of a lightweight, dependable, and scalable service solution. They also needed to factor in an Asset Management solution.

Logistics just happened to be their business industry and the logistics of the Atlassian tool suite would prove to be monumental for their internal ITS team. This team was responsible for making the move from their home-grown systems that supported internal time-tracking, project intake, and service management.

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1 min read

Leading Rail Technology Company Achieves Stability and More Functionality with Managed Services

By Praecipio Consulting on Jan 31, 2019 3:54:36 PM

Overview

A leader in the rail technology space, our client needed a way to host their Atlassian products without bearing the burden of infrastructure themselves. Wanting a solution for not only the cost of hardware but also the maintenance around server upkeep and application management, they realized they needed a provider who could get them the ROI they needed for hosting as well as someone with the expertise to own the maintenance of their Atlassian tools. Turning to us for help, we provided Managed Hosting to deliver this value and allow them the freedom to take hosting off their proverbial plate, allowing them more time and resources to focus on their core competencies as a business.

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