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CMDBs: The Secret to High IT ROI

By Praecipio Consulting on Jul 9, 2009 11:00:00 AM

Just what is a Configuration Management Database (CMDB)?

For starters, it’s not a database—or, rather, not merely a database. A CMDB is a virtual warehouse holding information from every nook and cranny of an information system. CMDBs show which system components are needed to create efficient business processes. It can be seen as both an encyclopedia of IT services and a DNA map of a business’ IT environment. It’s a decision support tool.

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Implementing Cost-Effective IT Operations: Our Methods, Your Results

By Praecipio Consulting on Jun 23, 2009 11:00:00 AM

The Information Technology Infrastructure Library (ITIL) is a comprehensive documentation of best practices in IT Service Management; the library consists of a compilation of texts providing guidance for the successful delivery of IT services. ITIL was developed due to business organization’s growing dependency on IT.

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2 min read

SharePoint and Process Management: A Match Made in Software Heaven

By Praecipio Consulting on May 11, 2009 11:00:00 AM

Microsoft SharePoint is debatably the best business information and document management platform on the market—that is, if it is used correctly.

Microsoft’s goal for SharePoint was to provide a simple, familiar, consistent user experience, integrating a variety of applications (email, document storage, data sheets, etc).  Supporting embedded process management modules and the ability to host web sites that access shared workspaces, SharePoint’s management platform can potentially save businesses money by:

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