Blogs

2 min read

Three Weeks to an ITIL-based Service Desk—No, Really

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

If you’ve attempted a Jira Service Desk (JSD) implementation on your own or reviewed proposals from consulting firms offering to do the work, chances are a three-week implementation sounds pretty far-fetched. But I assure you, not only is it possible—it’s something we do regularly.

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4 min read

Using Scrum and Kanban Boards to Improve Communication

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

The ability to 'see the big picture' and have a clear understanding of the work teams complete is something our clients ask for often. With a product like Jira Software, anything is possible; however, there are tools within the project management software platform that are built specifically to help users stay in the know and track project statuses. 

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3 min read

A Holiday Recipe for Planning Success with Portfolio for Jira

By Praecipio Consulting on Nov 22, 2017 11:00:00 AM

https://www.praecipio.com/webinars/portfolio-for-jira-best-practicesIn our last blog post, we shared with you how Portfolio for Jira can be used to plan and visualize work for any department or line of business. Now that everyone has a seat at the table, let's make sure the meal is excellent by following a trusted recipe for Jira Portfolio best practices.  

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2 min read

Thanks to Portfolio for Jira, Everyone Has a Seat at the Table

By Praecipio Consulting on Nov 21, 2017 11:00:00 AM

Thanksgiving is right around the corner, we can't help but think about our favorite things this time of year. We have opportunities to see family, friends and relatives, enjoy good food, and talk about everything that happened throughout the year. It is great to catch up and visit about what's happened, and what's going to happen. It's a time when families and friends reflect, collaborate, and even begin planning for the next year (because all families get along perfectly, right?).

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2 min read

Seeking Validation? Turbo Kit for Jira Takes Care of That

By Praecipio Consulting on Oct 27, 2017 11:00:00 AM

Customizing workflows in Jira means taking control of your organization's transactions, but that also means quality assurance becomes critical. Fortunately, Turbo Kit for Jira not only provides the deep customization capabilities for workflow creation and customizing conditions, but also has a variety of validators needed to ensure transitions operate correctly and smoothly.

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3 min read

Turbo Kit for Jira Makes Workflow Automation (and your life) Easier

By Praecipio Consulting on Oct 27, 2017 11:00:00 AM

Automation is a popular theme for developers, consultants and everyday users of the Atlassian suite, especially within Jira, because it makes your life much easier. There's no shortage of ways to automate processes within Jira, including custom development and the Atlassian marketplace. Even we at Praecipio Consulting have used most or all of these add-ons. That is until we created our own automation tool: Turbo Kit for Jira.

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3 min read

Say Hello to Turbo Kit for Jira (and Goodbye to Unnecessary Add-ons)

By Praecipio Consulting on Oct 25, 2017 11:00:00 AM

We’re excited to announce our newest add-on in the Atlassian marketplace, Turbo Kit for Jira.

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4 min read

How Samsung does lean ITIL® with Jira Service Desk

By Praecipio Consulting on Oct 13, 2017 11:00:00 AM

October 12, 2017

This is a guest blog written on behalf of Jack Harding, IT Consultant at Praecipio Consulting and Larry Brock, IT Chief of Staff at Samsung Austin R&D Center and Austin AUG Leader. Based on their presentation “The Power of Process: How Samsung Implemented ITIL” at Summit San Jose 2017.

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5 min read

Kaizen: How A Consulting Firm Integrated JIRA, Salesforce, and Hubspot

By Praecipio Consulting on May 8, 2017 11:00:00 AM

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2 min read

Jira Reports & Dashboards

By Praecipio Consulting on Apr 21, 2017 11:00:00 AM

Expert led, hands-on Atlassian training

This course is for those who are new to Jira dashboards and reports. You'll learn how to use Jira's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read Jira Agile reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of Jira's core strengths: displaying project status visually on fully customizable dashboards.

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