Blogs

6 min read

From SVN to Git: How Atlassian Made the Switch Without Sacrificing Active Development

By Praecipio Consulting on Feb 15, 2013 11:00:00 AM

The following content was taken from Atlassian.com  

In this the first of a three part blog series which focuses on migrating the Jira code base from Subversion to Git. We wanted to share Atlassian’s migrating experience to those of you who are contemplating moving a large project to Git – without sacrificing active development. In our first post we discuss why we decided to make the switch to Git. In our second post we dive in the technical details of switching from Subversion to Git. In our third, and final post we will discuss how we managed the “human” angle to migrating.

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2 min read

Jira: Not Just for Software Development

By Praecipio Consulting on Aug 17, 2012 11:00:00 AM

Jira’s an issue tracking application, but its core flexibility and strengths mean it can become much more than a tool limited to a development group. Jira’s incredibly adept at helping teams track and accomplish tasks. Jira also has a masterful ability to manage life cycles - and it’s found great success in numerous use cases.

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3 min read

The ABC's of Agile

By Praecipio Consulting on Jun 7, 2012 11:00:00 AM

The Agile school of software development’s currently one of the most accepted methodologies for improving productivity. Targeted mainly towards IT managers and CIOs, Agile methods promote an interactive approach which have the ability to help flatten your organization’s cost of change curve.

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2 min read

Jira + ITIL

By Praecipio Consulting on Jun 24, 2011 11:00:00 AM

Atlassian Jira's a remarkably flexible tool. For most who hear “Jira,” things like issue tracking, project management, and software development come to mind. Very rarely do people think of ITIL in relation to Jira. But then again, many don’t know what ITIL is.

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2 min read

5 ITIL Change Management Tips

By Praecipio Consulting on Mar 19, 2010 11:00:00 AM

In order to remain competitive, a firm’s IT environment must be aligned with the firm’s business strategy – meaning IT should share responsibility in delivering value to the customer.

This is why Change Management is so important: changes to the IT environment must not disrupt the value delivered to the customer. IT must maintain stability even during change. ITIL’s Change Management methodology provides a clear framework (with defined roles, responsibilities, and processes) that can facilitate success.

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2 min read

Wave as a Customer Support Platform

By Praecipio Consulting on Dec 4, 2009 11:00:00 AM

Businesses are already taking advantage of Google Wave’s wide-open door of innovative opportunities. This blog highlights Wave’s ability to support client needs and solve real customer service issues.

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1 min read

Jira and Confluence: Hand-in-Hand Collaboration

By Praecipio Consulting on Dec 3, 2009 11:00:00 AM

Atlassian claims Jira and Confluence were “designed to complement each other.” What some don’t realize, however, is how easy and convenient this integration really is.

Confluence has proven itself as an effective project management tool, flexing its muscles as an innovative wiki allowing users to create and share rich content. Jira manages workflows and tracks issues in a well-designed, coherent user interface (UI).

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1 min read

Jira 4's 2.0 UI Makes Issue Tracking Simpler, More Nimble

By Praecipio Consulting on Sep 26, 2009 11:00:00 AM

Australian-based Atlassian debuts Jira 4 today, October 6.

Atlassian first debuted Jira in 2003 as an innovative issue tracking and project management software. As we mentioned in our previous blog Jira - Complexity Made Simple, Jira is a huge asset in enterprise collaboration. It’s completely permission/Java/web-based, highly customizable, and amazingly simple to use.

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2 min read

Incident Management: The Responsible Way to Gold-Star Customer Service

By Praecipio Consulting on Jul 14, 2009 11:00:00 AM

Incident Management is debatably the most important area of IT Service Management because of its direct impact to the Services customers rely on. One of the ITIL disciplines, the focus of Incident Management is to restore services following an incident as quickly as possible—be it a business operations issue or merely an internal or external lack of technical understanding. Incident Management activities, often executed by a Service Desk, include:

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