Blogs

2 min read

Praecipio Consulting Gears Up for Earth Day’s 50th Anniversary

By Praecipio Consulting on Dec 5, 2019 10:56:55 AM

With 2020 just weeks away, expectations are high. It’s the beginning of a new decade, with many foreseeing it to be a monumental year. Japan is expected to build a robotic moon base, the U.S. military pledged to get half of its energy from renewable resources, and Costa Rica will near the finish line of becoming a carbon-neutral country.

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2 min read

Tree Planting with Praecipio Consulting, TreeFolks, and Austin City Parks

By Praecipio Consulting on Nov 26, 2019 11:37:00 AM

On Friday, November 22, 2019, Praecipio Consulting co-hosted a tree planting event with Austin City Parks and Recreation Department (Urban Forestry Division), and TreeFolks at Civitan Park. TreeFolks’ mission “is to empower Central Texans to build strong communities through planting and caring for trees” and has also “engaged thousands of volunteers to plant more than 2.8 million trees” over the past 30 years. They have been involved in community-building events centered around pillars such as reforestation, education, and growing the urban forest. Their name tells you all you need to know about their fervor for making the Earth happier and our climate more stable by planting one tree at a time. 

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2 min read

Which Jira Product Do I Need?

By Morgan Folsom on Oct 29, 2019 11:53:00 AM

Atlassian, the developer of Jira, has a wide variety of products. If you're here, you're probably wondering about a few specifically:

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3 min read

Green Team: Praecipio Consulting's Global Climate Crisis Response Plan

By Praecipio Consulting on Oct 25, 2019 10:01:43 AM

Next April will mark the 50th anniversary of Earth Day, but we just couldn't wait six more months to share our company’s exciting news—starting November 1, 2019, Praecipio Consulting's Work from Home policy is changing. Beginning October 14, "Work From Work" is optional with the exception of two important days of the month. In addition, our workspace is transforming into a much smaller, more intentional workspace emphasizing climate responsibility and a more fulfilling and sustainable workstyle. The company will facilitate, enable and encourage more meaningful interactions; going for quality over quantity of face time; reducing the cost to the environment and cost of our team members' time and money. These are major changes due to our choice to operate in a way that supports our Global Climate Crisis Response Plan - all in an effort to reduce our company’s overall carbon footprint. Our Global Climate Crisis Response Plan was shared internally at Praecipio Consulting at the end of October and will be shared more widely shortly thereafter.

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5 min read

The Case for User Acceptance Testing

By Amanda Babb on Oct 22, 2019 12:00:00 PM

New phone, who dis?

On a random Sunday, my husband surprised me by forcing me into the AT&T Store. You see, I had recently been struggling with my phone recently and although it was still a great phone, it just wasn't as fast as I needed it to be. My Bluetooth was sketchy at best, I had to use headphones or the speaker for phone calls, and my battery life meant I carried a backup battery everywhere. At almost four years old, I was carrying a dinosaur. I picked out my new iPhone Xs Max and started the data transfer process.

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2 min read

Team Coleson Golf Tournament Fundraiser for JDRF Austin

By Praecipio Consulting on Oct 4, 2019 2:42:08 PM

Praecipio Consulting has been an active member of Pledge 1%, the movement to build corporate philanthropy, since 2015. The mission-driven non-profit asks members to pledge 1% of equity, 1% of time, and 1% of profits to a variety of charitable causes. Praecipio Consulting has fostered on-going relationships with the Colorado River AllianceDam that CancerTreeFolks, and the Coastal Conservation Association, to name a few, since becoming involved with the Pledge 1% initiative.

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4 min read

7 Step Jira Upgrade Process

By Kristopher Hall on Oct 1, 2019 2:33:00 PM

Dreading the process of an Atlassian Jira software upgrade? Depending on how many issues you have and how large your instance is, we get it - it’s overwhelming.

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3 min read

Jira Service Desk: Help Center vs Service Desk

By Morgan Folsom on Sep 20, 2019 8:51:00 AM

When designing Jira Service Desk implementation for your organization, there are tons of choices that need to be made. One important decision during this process is determining how to break down your service desk - Will you have one Service Desk for all of the teams working in the organization? Or will you build out multiple service desks and use the Help Center to route users to different Portals? 

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2 min read

How Confluence and Jira Work Together to Make Your Life Easier

By Cindy Smith on Sep 10, 2019 11:46:00 AM

An essential part of a successful organization is communication: open and direct lines of communication ensure that team members react swiftly and effectively. In regards to software and applications, different teams have different needs and collaborating can sometimes feel like speaking in different languages. The reality is, development teams live in one application and business teams live in another.  

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7 min read

Comparing Project Management with American Football

By Nicholas Redwine on Sep 3, 2019 1:43:00 PM

As the summer comes to a close here in America, another season arises upon us that encapsulates the fall and winter seasons for the better part of 6 months. That fun and exciting season is American football ladies and gents! A nationally televised spectacle that brings together all types of people and backgrounds to witness the output from an assembly of individuals striving to capture a "W" or win for their respective team(s) and organization(s).

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5 min read

Corporate Social Responsibility: Meet our Green Team

By Christopher Pepe on Aug 23, 2019 7:59:00 PM

In 2008, I began my tenure with Praecipio Consulting recognizing that I had a great deal in common with Christian and Joe. Joe and I have a Lincoln-Kennedy level of coincidental similarities but beyond that we all shared a passion for leaving the world better than we found it.

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2 min read

How to Solve: "Too Many Jira Email Notifications"

By Michael Knight on Aug 20, 2019 8:03:00 PM

“Jira sends too many emails.”

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5 min read

Agile Home Improvement Using Atlassian Tools

By Amanda Babb on Aug 13, 2019 11:59:00 AM

This year, my husband and I decided to FINALLY spend some money on the house. We started our conversation about home improvement at the end of 2018, thinking about “the list”: need, want, nice to have. We went through the exercise of writing separate lists to compare and prioritize. Quite frankly, I was surprised at how similar they were. We quickly realized there was a need to actually organize and prioritize instead of working on notebook paper, fridge magnets, and the occasional sticky note.

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1 min read

What is a Managed Service Provider (MSP)?

By Shannon Fabert on Aug 6, 2019 12:01:00 PM

The simple definition of a Managed Service Provider (MSP) is an outsourced services provider that remotely manages a client's infrastructure and/or end-user systems. While an MSP can have a variety of focuses, continue reading to find examples of what this means in the IT world. 

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2 min read

Sprint Planning - How Long Should Sprints Be?

By Morgan Folsom on Jul 30, 2019 12:33:00 PM

Teams new to Scrum face lots of decisions - one key decision for teams to perform efficiently is determining sprint length.  

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2 min read

Kanban vs. Scrum: Which One and Why?

By Suze Treacy on Jul 23, 2019 1:48:00 PM

Are you looking for ways to make your work more flexible and efficient, but feeling late to the Agile transformation party? Well, fear not! It's OK to be fashionably late to this Agile shindig!

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3 min read

What’s the Difference? Agile Coach vs Agile Consultant

By Martin Spears on Jul 9, 2019 12:17:00 PM

Agile has become quite the buzz word within the software development community. Some of the most successful software companies are known for how Agile they are and how often they can release code in production. However, before becoming Agile in software development, these companies first embraced and implemented the Agile framework across the entire organization–not just with the technology team, but with HR, Finance, Biz Dev, Legal, etc. And this isn't something that they accomplished overnight. 

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2 min read

4 Ways Corporate Transparency Leads to Healthy and Successful Companies

By Esme Huber on Jun 18, 2019 6:19:00 PM

Is transparency a goal worth striving for in an organization? A lot of emphasis is placed on competitiveness and innovation, the twin motors that keep a company on the leading edge of their field. But how does transparency fit as a corporate value worth striving for? And ultimately, can we leverage technology to institute and cultivate transparency within an organization?

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2 min read

3 Ways Atlassian Tools Help You Avoid Common DevOps Mistakes

By Morgan Folsom on Jun 4, 2019 11:42:00 AM

Using Atlassian tools for your DevOps endeavor sets your teams up for success. While there are many challenges in a new DevOps implementation, the tools you use don't have to be one. A quick search will show you that there are many ways to fail at DevOps - it requires massive organizational change and lots of moving pieces to function, so getting started can be tough. It might be a painful process to initiate, but as we've seen, it's absolutely worth it. With that in mind, while you focus on the big questions (Like how in the world can I deploy daily/weekly/hourly?), the Atlassian stack helps you out in some ways you may not have even considered. With one (or all) of these questions out of the way, you can get back to focusing on what matters: the people and processes that you're revolutionizing.

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2 min read

Why co-terming Atlassian licenses is important

By Jessica Ellis on May 21, 2019 5:31:00 PM

Do you find yourself renewing your Atlassian licenses every month? How much time is spent on each cycle? Do your licenses expire because there are too many expiration dates to keep track of?

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5 min read

3 Simple Tips for a Successful Atlassian Confluence Migration

By Bryan Robison on May 7, 2019 10:39:00 AM

It’s no surprise that Atlassian Confluence has become a mission critical application for your customers and support teams alike. You may find yourself in one of these scenarios:

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4 min read

Project Cost Accounting in Agile: Balancing Tradition and Innovation | Part 3 of 3

By Amanda Babb on Apr 16, 2019 10:33:00 AM

Third of Three

This is the third (and last) of a three series blog. Our lesson began where you learned that the Secret of Project Cost Accounting in Agile is Nothing. Then we reminded you to Never Forget Where You Came From and in this blog, we show you how to balance tradition and innovation.

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4 min read

Our Latest Methodology Obsession: The Bullet Journal

By Praecipio Consulting on Apr 9, 2019 1:48:00 PM

Despite screens, tablets, and monitors -  life as we know it doesn’t revolve entirely around digital. Here at Praecipio Consulting, we found a way to effectively manage our analog and digital life - Meet The Bullet Journal.

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8 min read

Project Cost Accounting in Agile | Part 2 of 3

By Amanda Babb on Apr 5, 2019 12:00:00 PM

Second of Three

This is the second of a three series blog. When we last left our intrepid writer, we learned that the secret of Project Cost Accounting in Agile is Nothing. Fixed Teams means Fixed Costs. Fixed Teams means predictable velocity. In Kung Fu Panda 2, however, there is a danger lurking on the horizon: Lord Shen (a peacock) believes in a prophecy which leads him to destroy all pandas in China. He also yearns to regain the respect of his family by conquering China with a new weapon. In many organizations, Lord Shen is the dreaded spreadsheet: the ability to modify project costs based on resource leveling and moving Teams to the work.

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5 min read

Project Cost Accounting in Agile | Part 1 of 3

By Amanda Babb on Mar 28, 2019 5:13:43 PM

First of Three

If you've read my other blog posts or watched one of my webinars, you should be familiar with my tendency to intertwine somewhat unrelated concepts together. I like doing this because it gets folks thinking: thinking about serious business and process things in a totally different context. This is the first of a three series blog. Today's topic: The secret ingredient is nothing.

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3 min read

Our Pledge to Not Give T-shirts at Atlassian Summit 2019

By Praecipio Consulting on Mar 21, 2019 11:05:54 AM

As a Gold Sponsor for this year’s Atlassian Summit, we get it - t-shirts are cool. And at past Summits, we’ve given away some awesome t-shirts but this year when you come by Praecipio Consulting's booth, expect to be given something much more meaningful... Something even life-changing.

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7 min read

Women In Technology

By Suze Treacy on Mar 5, 2019 3:11:00 PM

Instagram has turned people into stars, Google has changed the world, and Uber has disrupted the transportation industry. These technology giants are now household names and are just a few of the hundreds of tech companies that are changing the way we live, work, play, and communicate.

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3 min read

Could Testing Be the Missing Link for Effective Agile Transformation?

By Praecipio Consulting on Feb 20, 2019 7:03:00 PM

NOTE: The following is a guest post by Tricentis Director of Product, Ryan Yackel.

Topics: testing
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5 min read

Simplify FDA eSignature requirements in Atlassian Jira

By Brian Nye on Jan 22, 2019 11:40:00 AM

What is FDA 21 CFR Part 11?

FDA 21 CFR Part 11 regulation (Part 11) is the Food and Drug Administration's regulations that cover document signing and records retention for processes and documents specified by the FDA. Prescribed as an “open system” system solution, as defined in Section 11.3(b)(9), in which there is electronic communication among multiple persons and where system access extends to people who are not part of the organization that operates the system. The controls for an open system are discussed in Section 11.30.

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3 min read

What is DevOps? 3 Steps to Becoming a DevOps Organization

By Amanda Babb on Jan 8, 2019 2:04:00 PM

What is DevOps?

Before we go into depth about the three phases required to fully operate as a DevOps organization, you must first understand DevOps, which has become an increasingly important framework in organizations. DevOps refers to a set of best practices that empower both the operations and development teams to perform more efficiently, exceed organizational goals, and drive long-term business strategy. 

Topics: devops how-to
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3 min read

5 Reasons You Should Add Atlassian Confluence to your Mix of Tools

By Praecipio Consulting on Dec 11, 2018 2:20:00 PM

Atlassian Confluence is a wiki platform that allows document creation, collaboration, and management. It is a one stop shop for document storage and knowledge sharing. It integrates seamlessly with Jira, has powerful add-ons, and enables knowledge sharing, storing, and managing within teams. Confluence allows teams to create spaces for their area of focus while also giving visibility to content from one team to another in an organized manner.

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7 min read

Guide to Import Linked Issues into Jira from CSV

By Morgan Folsom on Nov 6, 2018 6:24:00 PM

This resource is for you if you've read Atlassian's documentation but are still confused on how to import linked issues.

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2 min read

A Review of the State of DevOps Report 2018

By Bryan Robison on Oct 4, 2018 11:00:00 AM

Our partners at Puppet and Splunk recently released the State of DevOps Report 2018 which mirrors many of the same observations that we see when working with our customers. DevOps isn't a sprint, it's a journey, depending on the organization's size, that can take organizations months or years to master. Instead of focusing on statistics like in prior years, this year's report introduces the five stages of a successful DevOps evolution and identifies and describes the practices successful, mature organizations have implemented during their journeys. The report has something to offer to organizations no matter where they are in their process. Even if your organization has employed DevOps for some time, you may be missing a critical component of your implementation.

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2 min read

Getting to DevOps: Where to start? Where is done?

By Michael Kelly on Sep 25, 2018 11:00:00 AM

As with life, the only constant in DevOps is change. To position your teams to seamlessly flow with the changes and to empower them to innovate, some of the old ideas on Operations and Development practices must be left behind. An integral component of DevOps is culture. An iterative approach to a collective ownership should be taken when planning your move toward a DevOps environment. You can start your DevOps journey by advocating for the adoption of a consolidation of tools designed specifically for DevOps, which provides an environment of transparency and ease of use.

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2 min read

Providing Visibility and Transparency through Atlassian's Dashboards and Gadgets

By Chris Hofbauer on Sep 25, 2018 11:00:00 AM

Leveraging Atlassian's dashboards and gadgets can provide teams within an organization the visibility and transparency into their work they may be lacking. The use of these tools gives greater insight into work in progress and completed work for individual teams or team members as well as providing top-level views of all the work across teams. Dashboards can be configured in many ways and be custom tailored to surface whatever information is desired. Dashboards are made up of gadgets as they are the driving force behind the data. These gadgets are embedded into the Dashboards and the information within them is determined by the JQL in the filters.

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5 min read

Travel Essentials for Work and Play

By Amanda Babb on Sep 18, 2018 11:36:00 AM

I had the distinct pleasure of traveling to Atlassian Summit Europe 2018 in Barcelona, Spain. Afterward, six of us headed to Cardiff, Wales for a colleague's (read: friend's) wedding. From there, my husband and I hopped from Ireland to England before heading home. Less than 24 hours later, I was back at the airport on a domestic flight to a client site.

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2 min read

What's the real value of Managed Services?

By Chris Hofbauer on Sep 17, 2018 11:00:00 AM

For organizations that use the Atlassian product suite, it's critical to decide whether to administer the products in-house. After all, there are significant considerations with infrastructure, networking, product tuning, let alone the configuration of the products. Choosing to engage in a Managed Services agreement can be extremely beneficial. A great Managed Services team can be a great asset and provide tremendous value to any size organization.

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2 min read

DevOps + Atlassian = Doing it Right

By Michael Knight on Sep 17, 2018 11:00:00 AM

You've probably heard about a lot of the benefits DevOps teams enjoy - more effective investments, less stressful deployments, increased collaboration and visibility, and a healthier, happier, more empowered team.  With such encouraging results, the choice to take on a DevOps approach becomes an easy one. The trickier question, then, is what products can help your team take on that approach?

Fortunately, there are thousands of applications to help get you there.

Unfortunately, there are thousands of applications to help get you there.

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2 min read

Stillness in Chaos

By Christopher Pepe on Sep 4, 2018 11:00:00 AM

Walking the halls of Praecipio Consulting you will often hear people talking about the cost of quality. One of the areas that we focus on with our clients is the cost of rework which is due to poor quality and can often be improved with a better process. While there are many reasons for poor quality, a common reason (which permeates all aspects of our lives) is rushing. One of my favorite YouTubers put it as "Never rush that which must be done quickly." You might ask what sitting in snow, or a survival skills/mindfulness youtube channel has to with the quality software, incident management, or any of the other high tech stuff we do. Especially when it comes to high stress, time-sensitive situations there is a lot to learn from other domains.

Topics: Blog
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2 min read

Tips, Tricks, and Tools for Time Management

By Elizabeth Moreno on Aug 27, 2018 11:00:00 AM

In an age where there’s a tool for every toil, we’re fortunate at Praecipio Consulting to be able to work with the best tools available. As an Executive Assistant who survives on staying organized, ahead of the game, and juggling with an exceptional attitude is just part of the day-to-day. If you hear “How do you do it?” you are not alone. How do I do it? The right tools.

Topics: Blog
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4 min read

Reporting on Jira in Confluence with the Jira Issues Macro

By Morgan Folsom on Aug 27, 2018 11:00:00 AM

One of the most powerful integrations in the Atlassian ecosystem is the native link between Jira and Confluence. For users working in both tools, the transition can be seamless if you do it right, but clunky if you don't. 

Now, what if I told you there was just one Confluence macro you could start using today that will immediately make reporting in Confluence easier and help you (and your team) keep track of your work? The Jira Issues macro is the go-to when reporting in Confluence.

Here are some tips to get your team to live their Atlassian life-to-the-fullest.

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3 min read

How to Extinguish Fires with Jira Service Desk Automations

By Brian Nye on Aug 27, 2018 11:00:00 AM

While service desk agents do everything they can to avoid firefighting, they are often focused on extinguishing one fire and moving to the next. This usually causes tickets to smolder in some status of "not quite done" until months later when they will finally be closed out (thanks bulk edit!). The good news: there is a way to keep things moving using out-of-the-box functionality. No longer will your metrics be inaccurate because people aren't "moving their tickets through the system." Jira Service Desk can help do the moving for you with automation.

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8 min read

Praecipio Labs: Control Systems with Neural Networks

By Praecipio Consulting on Aug 15, 2018 11:00:00 AM

What, why?

My favorite class in college was Neural networks for non-linear control systems which was way out of my league but I wanted it, so I powered through. I majored in mechanical engineering and studied computer science and electrical engineering because of a passion for robotics. This class blew my mind. Life being what it is, I went off to build a career which took me away from machine learning until recently. Things have come a long way in the intervening years and I wanted to recreate the approach we used in this class.

The animations that we created were what most captured my imagination because they would show the controller learning and improving.

Topics: Blog
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3 min read

The Five Things You Should be Automating For More Effective Incident Management

By Praecipio Consulting on Aug 14, 2018 11:00:00 AM

 

Guest blog post by Erin Jones, Partner Manager, xMatters

Access your monitoring platform and find the alert. Export the data report. Create an issue in Jira, then attach the data report. Search assignees and add all necessary parties to the ticket. Spin up a chat room for the incident to facilitate swarming. Log into your StatusPage and let your users know about the incident, at each stage, as you can now finally get around to resolving it.

Topics: Blog itsm
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2 min read

What You Need to Know about Page Results Rankings in Confluence

By Praecipio Consulting on Aug 13, 2018 11:00:00 AM

Search engines have the ability to house a plethora of information that helps users find the answers they're looking for. As more information gets pumped into a search engine or knowledge base, the importance of finding what's relevant becomes increasingly important.

Topics: Blog confluence
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3 min read

Metrics that Matter to ITSM Pros

By Jack Harding on Aug 13, 2018 11:00:00 AM

ITSM Metrics 

There's a common saying that you can't manage what you can't (or don't) measure. Often attributed to Peter Drucker, the godfather of Business Management, the thought here is one must clearly define success criteria, establish a benchmark, and track variance in order to realize improvement and/or identify problems. A quick Google search returns articles both lauding and contesting this maxim. In a Forbes article from 2014, Liz Ryan writes, "That's BS... the vast majority of important things we manage at work aren't measurable, from the quality of our new hires to the confidence we instill in a fledgling manager." She continues to explain that by focusing too much on the numbers, companies often miss out on the big picture. 

Topics: jira Blog itsm
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3 min read

The Intranet is Dead!

By Praecipio Consulting on Jul 27, 2018 11:00:00 AM

Over the past few years, we have worked with a variety of organizations to help design and build intranets. The majority of these organizations were moving away from sites that were built on Microsoft’s SharePoint stack, and were looking for custom designs to better meet business needs. From creating intranets from scratch to simply offering a new look and feel, we have seen it all, and we know what works well and what doesn't. And we have noticed commonalities between organizations looking for an intranet solution. Organizations often share the same goals and challenges, and all can agree that the idea of building an intranet can seem daunting. 

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4 min read

Save Millions in a Matter of Minutes with Jira Service Desk

By Jack Harding on Jul 23, 2018 11:00:00 AM

Automation saves teams from the monotony of repeatable processes. More importantly, it saves businesses time and money. According to a recent report by our partner Splunk and Quocirca, organizations face an average of 1,200 IT Incidents every month. Using automation to reduce the time it takes to resolve these incidents is a no-brainer. In this article, we'll describe how you can implement time and cost saving business process automation rules in a matter of minutes using Jira Service Desk.

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2 min read

Jira Service Desk: Accelerator vs. Custom Implementation

By Praecipio Consulting on Jul 23, 2018 11:00:00 AM

Once organizations make the decision to adopt Jira Service Desk, they often choose one of two implementation options: they either do it themselves or engage a consultancy for a custom implementation—neither of which is ideal for any but the largest enterprises. Few organizations have the skillsets to do the work in-house, and a custom implementation can be both pricey and time-consuming. Fortunately, there’s a third option: An Accelerator implementation by Praecipio Consulting.

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2 min read

Five Signs You Can Forgo A Custom Jira Service Desk Implementation

By Praecipio Consulting on Jul 23, 2018 11:00:00 AM

Implementation

In many walks of life, the word custom is synonymous with time and money. This is particularly true of technical solutions, and Jira Service Desk is no exception. It’s not unusual for a Jira Service Desk implementation to result in an intensive months-long project involving significant resources for the development of custom workflows. If that doesn’t sound ideal, you’ll be relieved to learn that there’s another option: A Quick Start implementation by Praecipio Consulting.

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3 min read

Five Things to Love about Jira Service Desk

By Lauren Schroeder on Jul 17, 2018 11:00:00 AM

Over the years, Praecipio Consulting has developed and implemented service desk solutions for a range of clients using Jira's powerful out-of-the-box capabilities and a few key add-ons; however, there was always something missing. When Jira Service Desk was first introduced, we were excited to see Atlassian embracing their customer (and partner) feedback. Over the few short years it has been in the market, Jira Service Desk has revolutionized the way teams serve their customers both internal and external. If you couldn't tell, we're in love with Jira Service Desk. Here are five things to make you fall in love with it too. 

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4 min read

Five Ways to Make a Collaborative Team Space in Confluence

By Morgan Folsom on Jul 16, 2018 11:00:00 AM

While creating a space for your team in Confluence may seem like a simple undertaking, creating one that users actually want to interact is far from easy. We know what can happen when you miss the mark: you've got a team space, but it's a mess - nobody knows where to find anything, there's no consistent structure, and nobody actually uses it. It’s not hard for a space to become a documentation black hole - documents enter, never to be seen again.

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4 min read

DevOps ROI: Streamline Processes, Improve Outcomes

By Praecipio Consulting on Jul 3, 2018 11:00:00 AM

Investing in technology should be exactly that: an investment. Technology should accelerate your business and allow you to deliver products and services to your customers more quickly. In a word, DevOps. At Praecipio Consulting, not only do we help organizations adopt DevOps best practices, but we work in it every day with our products and even within our services organization. Investing in the right technology to drive your DevOps initiatives should net you a significant ROI, but why?

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4 min read

Reduce the Pain of Outages with Jira Service Desk

By Michael Knight on Jul 3, 2018 11:00:00 AM

During an outage, if you feel like your computer is on fire, chaos is abounding, and the world is coming to an end, it's typically a good sign that your incident management process could use a bit of tuning. Gartner indicated in a now-famous blog post that an outage typically costs an organization $5,600 per minute of downtime. An hour-long outage at that rate can cost an organization nearly $350,000. As Amazon or Knight Capital will tell you, that number can be significantly increased if it occurs in a revenue-generating system. 

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2 min read

Less Meetings, More Collaboration

By Praecipio Consulting on Jun 26, 2018 11:00:00 AM

https://www.atlassian.com/blog/teamwork/types-of-meetings

Have you ever been in a meeting and thought, "Why am I even here?" and then started daydreaming or doing other work on your laptop? After meetings that drudge on and on, it's easy to leave them more confused than when you started.

Topics: Stride Blog
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3 min read

Mitigate Risk with Secure Content for Confluence

By Praecipio Consulting on Jun 26, 2018 11:00:00 AM

Sensitive information and the security of that information is becoming increasingly critical for organizations across the globe. GDPR, PHI, HIPAA, PCI, and other sensitive information legislation has had a profound effect on what information can be stored where and who can access this information. At the same time, the need for centralization and collaboration for disparate teams has also increased. At Praecipio Consulting, we believe balancing the need for security with collaboration is a critical concept in content management. Secure Content for Confluence Server and Data Center helps users store and manage sensitive information while balancing Confluence's powerful content collaboration. 

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2 min read

Three Weeks to an ITIL-based Service Desk—No, Really

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

If you’ve attempted a Jira Service Desk (JSD) implementation on your own or reviewed proposals from consulting firms offering to do the work, chances are a three-week implementation sounds pretty far-fetched. But I assure you, not only is it possible—it’s something we do regularly.

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4 min read

Using Scrum and Kanban Boards to Improve Communication

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

The ability to 'see the big picture' and have a clear understanding of the work teams complete is something our clients ask for often. With a product like Jira Software, anything is possible; however, there are tools within the project management software platform that are built specifically to help users stay in the know and track project statuses. 

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4 min read

How Our Marketing Team uses Jira and Confluence to Stay Agile

By Praecipio Consulting on Jun 12, 2018 11:00:00 AM

As a marketing professional, I had a limited exposure to Jira before I joined Praecipio Consulting. Praecipio Consulting is an Atlassian solutions partner, and now, I eat, sleep, and breathe the Atlassian toolset. But before I really knew what it was, I used Jira Software to collaborate with a distributed team on a project. It was an interesting experience using Jira, because this was a ticketing system for 'IT guys and coders,' not for precious marketing professionals - right? I had been happy - or at least at peace - with using Microsoft Project, Sharepoint, One Note and Excel spreadsheets, along with Customer Relationship Management (CRM) and marketing automation software. But when I saw my first kanban board, and how easy it was to create, organize and visualize work in process, I thought this was a great way to begin an agile marketing shift.

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4 min read

Agile Batch Size: An Ode to Laundry

By Praecipio Consulting on Jun 4, 2018 11:00:00 AM

One of the most difficult concepts to explain in agile is the concept of Batch Size. It's a principal tenet of Lean Product Development and is an ACTUAL principle in SAFe (# 6 to be precise). However, when we work with our clients to evaluate their practices and processes, we see product backlogs in the scrum boards of hundreds of items. In one case, a client used the concept of a Groomed Sprint to define what part of the Backlog had been groomed and prioritized by the Product Owner, Scrum Master, and Team.

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3 min read

Achieve GDPR Compliance with the Atlassian Stack

By Praecipio Consulting on May 25, 2018 11:00:00 AM

What is GDPR?

If any of your partners, employees or customers are citizens or businesses in the EU, its time to review your company's compliance strategy. The General Data Protection Regulation (GDPR) is a new European Union privacy standard that mandates the ability for someone to have access to their personally identifying information (PII) and have the ability to change the information or "be forgotten" by requesting the removal of that data. These requirements can make achieving backward compliance standards very difficult. This new privacy law will impact everyone, from C-level executives to new hires and likely every department to include Human Resources, Information Security, Compliance and more. Regulations surrounding GDPR will affect most organizations, large and small, regardless of whether your business does business directly in the EU.

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2 min read

Turbo Kit for Jira and the Case of the Missing Millions

By Praecipio Consulting on May 21, 2018 11:00:00 AM

https://www.praecipio.com/jira-jql-turbo-kitSmall errors can cause big problems. In 2007, a car dealership hired a promotions firm to mail 50,000 scratch-off tickets to potential customers, with one lucky winner designated to receive a $1,000 prize. However, the first 30,000 tickets were all mistakenly printed as winners, adding up to a $30 million mistake. Obviously, the dealership was unable to honor the pay-out, and instead offered $5 gift cards to the numerous lucky winners.

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5 min read

Project Estimation - Story Points vs. Hours Estimation

By Praecipio Consulting on May 21, 2018 11:00:00 AM

Work smarter, not harder. Easier said than done.

However, in agile software development, there are some things teams can do to begin working smarter and more efficiently. 

Many companies still estimate the amount of time a project will take in hours. But this approach, typical of the waterfall methodology, can lead to cost overruns and missed deadlines. "(Humans are) terrible at estimating how long something is going to take. We're just not good at it," said Christopher Pepe, Chief Technology Officer at Praecipio Consulting. "But what we are good at is estimating the relative sizes of things." And so he makes this point in his story above on story points vs. hours, and why companies should adopt this agile concept of planning and managing development projects.

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2 min read

How ChatOps Can Connect Your Remote & Traveling Workers

By Praecipio Consulting on May 3, 2018 11:00:00 AM

Have you ever missed a deadline because your team couldn’t get aligned? Maybe a key team member was traveling, or you spent too much time discussing the plan instead of implementing it. Have you ever tried to “rally” through email? It starts out with good intentions; but 43 messages later, someone was left off the thread, and you’re trying to determine action items by sifting through a lengthy email chain.

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2 min read

Taking Out the Trash for Earth Day 2018

By Praecipio Consulting on Apr 24, 2018 12:35:00 PM

Praecipio Consulting is dedicated to doing what we can as a company to take care of our Mother Earth. As important as the environment is to every human being sharing our Earth, Lake Austin and its well-being was particularly important to all of us at Praecipio Consulting. When Earth Day 2018 was upon us, we knew what our passion project needed to be. We signed up as a company to help clean Lake Austin, not because the lake is such a fun part of Austin life, but because it desperately needed it.

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2 min read

It's About People...

By Amanda Babb on Apr 3, 2018 11:00:00 AM

Clients and potential clients ask us what sets us apart from other Atlassian Solution Partners. While I hate answering this question as I have good relationships with people from other Solutions Partners, I love the answer we have at Praecipio Consulting. 

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1 min read

Praecipio Consulting is First Atlassian Solution Partner in New Relic Navigator Program

By Praecipio Consulting on Mar 19, 2018 11:00:00 AM

Praecipio Consulting was recently named one of the first New Relic Navigators in New Relic's Partners Program. As an Atlassian Enterprise Platinum Solutions Partner, Praecipio Consulting has also developed strong partnerships and expertise with a variety of complementary technologies, like New Relic, to ensure its customers are implementing the most effective solutions.

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8 min read

Hello World From Praecipio Labs

By Praecipio Consulting on Mar 12, 2018 11:00:00 AM

Machine learning, artificial intelligence (AI), and other advanced technical concepts are not new to Praecipio Consulting's engineers. In their spare time, they like to experiment, solve problems, and test ideas in a variety of areas. And the way they see it is they succeed, or they learn. Praecipio Labs, formalized in 2017, has really been around since the beginning. Whether it was a problem that needed solving, or it was just innate curiosity, Praecipio Labs was there to dig in and find a solution - or just have some fun! Most of the team's activity includes a variety of topics that may not be beneficial today, but are interesting nonetheless - like AI, improving advanced systems configurations, and much more.

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12 min read

Custom Macro Parameters with JavaScript

By Praecipio Consulting on Mar 12, 2018 11:00:00 AM

Introduction 

Custom macros are a popular, supported, and versatile addition to any confluence page. Confluence users are able to use macros by making their own, searching the macro library, or by getting access to additional macros through add-ons. If you are making your own macro through an add-on, you will know that the parameter types, aka fields, are limited to the following: 

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3 min read

A Holiday Recipe for Planning Success with Portfolio for Jira

By Praecipio Consulting on Nov 22, 2017 11:00:00 AM

https://www.praecipio.com/webinars/portfolio-for-jira-best-practicesIn our last blog post, we shared with you how Portfolio for Jira can be used to plan and visualize work for any department or line of business. Now that everyone has a seat at the table, let's make sure the meal is excellent by following a trusted recipe for Jira Portfolio best practices.  

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2 min read

Thanks to Portfolio for Jira, Everyone Has a Seat at the Table

By Praecipio Consulting on Nov 21, 2017 11:00:00 AM

Thanksgiving is right around the corner, we can't help but think about our favorite things this time of year. We have opportunities to see family, friends and relatives, enjoy good food, and talk about everything that happened throughout the year. It is great to catch up and visit about what's happened, and what's going to happen. It's a time when families and friends reflect, collaborate, and even begin planning for the next year (because all families get along perfectly, right?).

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2 min read

Seeking Validation? Turbo Kit for Jira Takes Care of That

By Praecipio Consulting on Oct 27, 2017 11:00:00 AM

Customizing workflows in Jira means taking control of your organization's transactions, but that also means quality assurance becomes critical. Fortunately, Turbo Kit for Jira not only provides the deep customization capabilities for workflow creation and customizing conditions, but also has a variety of validators needed to ensure transitions operate correctly and smoothly.

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3 min read

Turbo Kit for Jira Makes Workflow Automation (and your life) Easier

By Praecipio Consulting on Oct 27, 2017 11:00:00 AM

Automation is a popular theme for developers, consultants and everyday users of the Atlassian suite, especially within Jira, because it makes your life much easier. There's no shortage of ways to automate processes within Jira, including custom development and the Atlassian marketplace. Even we at Praecipio Consulting have used most or all of these add-ons. That is until we created our own automation tool: Turbo Kit for Jira.

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3 min read

Say Hello to Turbo Kit for Jira (and Goodbye to Unnecessary Add-ons)

By Praecipio Consulting on Oct 25, 2017 11:00:00 AM

We’re excited to announce our newest add-on in the Atlassian marketplace, Turbo Kit for Jira.

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4 min read

How Samsung does lean ITIL® with Jira Service Desk

By Praecipio Consulting on Oct 13, 2017 11:00:00 AM

October 12, 2017

This is a guest blog written on behalf of Jack Harding, IT Consultant at Praecipio Consulting and Larry Brock, IT Chief of Staff at Samsung Austin R&D Center and Austin AUG Leader. Based on their presentation “The Power of Process: How Samsung Implemented ITIL” at Summit San Jose 2017.

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3 min read

The Good Place: Dysfunction in the Agile Organization

By Praecipio Consulting on Oct 13, 2017 11:00:00 AM

By Amanda Babb, principal of Process Delivery

It’s been a great first week of the fall season of television. Some of my favorites have been rebooted, my alma mater was featured on a t-shirt, and one that I’m obsessed with has sparked a bunch of corollaries with what we do at Praecipio Consulting.

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2 min read

Flatwater Foundation | Dam That Cancer Fundraiser

By Praecipio Consulting on Jun 14, 2017 12:29:00 PM

You may have heard of the movement to build corporate philanthropy called Pledge 1%. Praecipio Consulting has been an active member of the mission-driven non-profit since 2015. We have pledged 1% of our equity, 1% of our time, and 1% of our profits to a variety of charitable causes, including the Boys and Girls Club, the National Alliance on Mental Illness, and the Coastal Conservation Association. “It’s not enough to just do good work, …” says Christopher Pepe, “… we want our company to do good in the world.”

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5 min read

Kaizen: How A Consulting Firm Integrated JIRA, Salesforce, and Hubspot

By Praecipio Consulting on May 8, 2017 11:00:00 AM

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2 min read

Jira Reports & Dashboards

By Praecipio Consulting on Apr 21, 2017 11:00:00 AM

Expert led, hands-on Atlassian training

This course is for those who are new to Jira dashboards and reports. You'll learn how to use Jira's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read Jira Agile reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of Jira's core strengths: displaying project status visually on fully customizable dashboards.

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3 min read

Uniting Tech Giants | DocuSign for Atlassian

By Praecipio Consulting on Apr 21, 2017 11:00:00 AM

By Tony Mann (DocuSign)
Shared from the DocuSign Blog  

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4 min read

Ideation to Implementation with Lucidchart and the Atlassian Trio

By Praecipio Consulting on Feb 22, 2017 11:00:00 AM

Guest post by Lucidchart

As the first third-party app to integrate with Confluence, Jira, and HipChat, Lucidchart allows you to add diagrams to each of these Atlassian tools in order to clarify your ideas and foster collaboration. The Lucidchart add-on will feel like a natural extension of your Atlassian apps. Using Lucidchart in conjunction with this powerful trio can improve the effectiveness of your team collaboration all the way from ideation to implementation.

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5 min read

Q/A: Best Atlassian Deployment Options for Your ROI

By Kristopher Hall on Feb 1, 2017 11:00:00 AM

In two recent studies*, 86% of IT organizations are concerned about delivering value to their organization and 80% of an IT department's budget is used in Keeping the Lights On (KTLO). As such, IT organizations are focusing more on the right ways to keep their applications happy and healthy. 

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2 min read

2017: The Year of the Human

By Praecipio Consulting on Jan 19, 2017 11:00:00 AM

It's only a few days into the new year, but already we see the latest tech crazes for the next 346 days in the headlines: DevOps, ITSM, and SAFe. With Atlassian, the world's industry leaders have had great success in these frameworks (many with our expert help) and technology is producing the most ground-breaking things in human history. Everybody wants to put a proverbial man on the moon with their next release, and these are the proven methods to do so. 

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2 min read

2017 Technology Resolutions

By Praecipio Consulting on Dec 29, 2016 11:00:00 AM

As 2016 draws to a close, it's time to reflect on the past 12 months and set forth goals a.k.a. resolutions for 2017. Where do you want to be in the new year? For many, this includes adopting new technologies or new practices like DevOps. Whatever your new year's technology resolutions, we're here to help.

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3 min read

Join the Atlassian team at Amazon Web Services re:Invent!

By Praecipio Consulting on Nov 22, 2016 11:00:00 AM

Re-posted from Atlassian

In the DevOps era, the technology tools you choose are critical for fostering innovation and overcoming development and deployment challenges, and creating a seamless experience between these tools is key to streamlining processes and maximizing productivity. And that’s why we are excited to be attending Amazon Web Services annual conference, re:Invent. Come join us at the event! Here’s what we’ll be up to:

Topics: Blog aws altassian
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8 min read

The 4 Phases of Agile DevOps with Atlassian

By Praecipio Consulting on Aug 15, 2016 11:00:00 AM

As Development and IT Ops teams look to be more efficient, decreasing their time to market and increasing product support, DevOps has become the predominant industry solution. There are many resources that paint a picture of the ideal processes for Development and Operations working harmoniously together- but how do we actual get there? Where should we start? 

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3 min read

How to Expedite Approvals with DocuSign for Confluence

By Praecipio Consulting on Aug 4, 2016 11:00:00 AM

According to IDC's 2015 report, The Document Disconnect, 76% of executives and managers in sales, HR, procurement, legal, and other departments estimate that fixing the “document disconnect” can lead to document process issues impact revenue recognition or create auditor issues. As process improvement experts, we at Praecipio Consulting love saving our clients money by mitigating wasted time and helping them do work faster. With that in mind, we've compiled our top 4 tips to get faster approvals leveraging DocuSign for Confluence to integrate your mission critical document tools. 

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3 min read

3 Ways to Start Using Docker Today

By Praecipio Consulting on Jun 16, 2016 11:00:00 AM

With the rise of CaaS (Containers as a Service), many organizations as well as cloud service providers (including Amazon, Google, and VMWare) are looking to container deployment to expedite releases with new, lower strain on dependencies. Offering flexible deployment in addition to heightened security through resource isolation and microservice architecture, Docker allows companies to spin up consistent, stable, and secure environments for everything from development to sales demos. 

Topics: Blog aws google CaaS
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5 min read

Top 5 Ways Atlassian Facilitates DevOps

By Praecipio Consulting on May 11, 2016 11:00:00 AM

 

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3 min read

Three Reasons Why Developers Love Docker

By Praecipio Consulting on May 6, 2016 11:00:00 AM

A smooth running production environment is a beautiful thing. But how do we get there? And how do we ensure that all of our production, staging/test, and development environments stay in sync in order to get there? Today, it seems like everyone in software development is talking about Docker and containers. In fact, according to the 2016 State of the Cloud Survey by RightScale, Docker adoption doubled from 13% to 27% in just one year. Furthermore, 35% of the organizations surveyed reported that they have plans to adopt it soon. 

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7 min read

Seen It, Solved It: Jira Service Desk for ITIL

By Praecipio Consulting on May 4, 2016 11:00:00 AM

Growth Through Change 

"Organizations that do not or cannot evolve will not last." In the business world, change is constant and necessary, especially when it comes to meeting the dynamic needs of customers. ITIL, or Information Technology Infrastructure Library, is a methodology that helps organizations effectively manage change while putting the customer at the center of the process. ITIL prescribes processes to ensure the customer's needs and requests are handled with ease – from acknowledgement of an issue through the application and evaluation of the solution. One of the greatest values of the ITIL methodology is that it embeds continual improvement into the process. The ITIL framework can be leveraged by anyone, including non-technical teams, to better manage change and serve customers. Atlassian's fastest growing product, Jira Service Desk, facilitates ITIL adoption in an organization by encouraging traceability, collaboration, and reporting. 

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3 min read

Unifying Distributed Teams: A Conversation About Dog Treats, Tortilla Chips, and Atlassian

By Praecipio Consulting on Apr 20, 2016 11:00:00 AM

 

One of the things I love about my parents is that any time we get together, I can talk to them about work stuff. My brilliant parents are retired and – to be honest – bored with retirement, so it's an intellectual treat whenever I visit. Mom is a retired teacher with two master's degrees (cue awkward conversation about the whereabouts of my one master's degree), and Dad is a retired portfolio and project manager also with a master's degree (again, cue awkward conversation). During our talks, we have fun and insightful discussions about anything and everything- and we love using whatever's at hand to make a point. This time, the topic was disconnected teams, and the props at hand were dog treats and tortilla chips. Yes, you read that right: dog treats and tortilla chips. Stay with me.

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5 min read

All-Star Incident Management: How to Be Like Mike

By Praecipio Consulting on Mar 21, 2016 11:00:00 AM

The best teams sync with each other. Think of the intangible magic conjured by the Championship-sweeping Chicago Bulls of the 90's, helmed by Michael Jordan. They ran their offense to perfection, playing to the strengths of each team member and executing each step in perfect rhythm to put points on the board. Any member of those teams will tell you their success came not only from having high-performing people but from working together within an established offense, or process. Because they bought in and trusted the process, each team member knew his responsibility at all times. The team ran time-tested methodologies for getting the win, adjusting as needed after analyzing the other team's strategy. Basketball is all about strategy, process, and teamwork.


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3 min read

HipChat Connect: Your New Mission Control

By Praecipio Consulting on Nov 30, 2015 11:00:00 AM

Imagine you work in an office with a room for every job you do- each project, each team. However, there is no communication between rooms- so you have to walk from one to another if you want to share project information or ask questions. This seems ridiculous in real life, but yet business teams still fail to leverage integration of tools due to disparate legacy systems (“IT uses Product X while Business Teams are on Product Y”), lack of customization options (“I’m in HR. Why should I use the same tools as our dev teams?”), and disappointing functionality (“I have to use Product A for reporting, but it’s not in real-time and it leads to lots of email chains to track the conversation.”).  

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2 min read

Hipchat: Customize Your Connection

By Praecipio Consulting on Sep 29, 2015 11:00:00 AM

HipChat has long been the beloved messaging application for Atlassian users, developing integrations with Confluence and Jira to increase the seamless nature of the SDLC process with notifications and team and project-specific rooms. With the success of these integrations, Atlassian is raising the bar for HipChat functionality, offering up their API for other software producers to code their own connections to allow even more tools to team with HipChat. Recently, Atlassian held a HipChat Dev event in San Francisco for a handful of popular and innovative tech companies to dev and demo their HipChat plugins, opening the door for an all new level of HipChat functionality. New Relic, Salesforce, Tempo and other Atlassian-inclined software makers came together to tweak the HipChat API to get their products talking for an even more robust integration offering in the messaging system. With many new options becoming available, excited HipChat users can expect to see these plugins available soon, making HipChat a real-time communication hub for all aspects of the software development life cycle.

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2 min read

Big News From Atlassian

By Praecipio Consulting on Sep 25, 2015 11:00:00 AM

Atlassian Reaches 50K Customers

Since their founding in 2002, Atlassian has disrupted the tech industry with their innovative products. Focusing on collaboration, integration, scalability and efficiency, Atlassian continues to change the way companies do business as we move more and more towards a global business model. Because of Atlassian, teams across the world can work seamlessly and in real-time on projects no matter where people are located. They've build products that not only keep up with the needs of today's industry leaders, but they are themselves industry leaders (reflected in their ever-growing Gartner rating). It's with that forward-thinking and must-have product suite that Atlassian has reached 50,000 customers! As Atlassian Solution Partners, we at Praecipio Consulting love nothing more than introducing these products and their capabilities to clients who enthusiastically adopt them with great success. We've seen first-hand how Atlassian brings the best in IT and business process solutions to companies of all sizes and industry, from the dev teams to the marketing teams, and could not be more excited to see what they will come up with by the 100,000 customer mark. 

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2 min read

SAFe Cheat Sheet

By Praecipio Consulting on Feb 23, 2015 11:00:00 AM

No matter the size of your organization or your industry, the end game of any company is to deliver the highest quality product to customers at the greatest market value, with the lowest cost of production. This school of thought drives the Agile methodology of software development, pushing for faster delivery of better products with the least amount of risk, and has fueled the scalable Agile solution for enterprise-level organizations: Scaled Agile Framework (or SAFe). Operating under the principles of Agile development, SAFe aligns the development and initiatives of all levels of the enterprise company- from agile teams to executives- for accelerated value delivery at a reduced risk. Leveraging short feedback cycles organized into sprints and release trains, the cost of deployment decreases as deliverables have clearer direction and requirements to ensure a better fit for purpose. 

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2 min read

Here Comes the Product Owner: Wedding Planning with Atlassian

By Praecipio Consulting on Feb 13, 2015 11:00:00 AM

When Praecipio Consulting Senior Solutions Architect and Certified Scrum Master Amanda Babb got engaged over the new year, her first thought (after "Yes, I'll marry you" of course) was that this was an affair for the Atlassian tool set. With family members on both coasts and Amanda and her fiancé residing in Texas, she knew Atlassian would be the trick to best practices in MDLC (Matrimony Development Life Cycle). "There was never a question." says Babb. "From the moment we got engaged, I got a Cloud instance." Establishing a Kanban board that will take Amanda and her family from gathering information about venues to the nitty-gritty tasks like purchasing the cake slicer, this Scrum Master feels confident in an on-time, on-budget release of an October 2015 wedding.

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3 min read

Introducing New HipChat Server

By Praecipio Consulting on Feb 9, 2015 11:00:00 AM

Effective communication is critical to the daily operation of your organization. Whether it's alerting your dev teams to the status of their latest release or brainstorming ideas for the next Happy Hour venue, your team needs a way to talk. With more companies operating disparately, the idea of around the watercooler conversations is now defunct and people look to technology to help them connect. It was this exact need that Atlassian sought to address with their chat platform, HipChat. 

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2 min read

Jira Portfolio Cheat Sheet

By Praecipio Consulting on Jan 13, 2015 11:00:00 AM

For projects big or small, Jira Portfolio helps you plan it all! With the ability to pull work in progress in from Jira or push the work breakdown structure into Jira, Portfolio makes managing projects a breeze. With a little set-up and some good old-fashioned planning sessions, your organization can quickly view release schedules, track estimates and actuals to business strategy targets, and manage resources in one place. 

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6 min read

Top 12 Jira Questions of 2014

By Praecipio Consulting on Dec 29, 2014 11:00:00 AM

On December 3rd, we went where no Praecipio Consulting webinar has gone before: We answered your Jira questions live! Between pre-submitted questions from webinar registrants, online Praecipio Consulting followers, and real-time queries from viewers, our resident Jira expert Christopher Pepe fielded the questions you most wanted answers to. We were thrilled by your response to the call for questions and feel the answers to be so helpful that we decided to share them with the Jira-using public at large! From new Jira users to experienced technical leads, here are the top Jira questions and answers for your inquiring minds.

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2 min read

The Atlassian Appeal

By Praecipio Consulting on Dec 17, 2014 11:00:00 AM

The Atlassian Appeal:

Why It's The Software of Choice for Today's Graduates

Despite the end of the Great Recession in June 2009, five years later the effects are still felt amongst those newest to the job market. Today's college graduates face 8.5% unemployment and 16.8% underemployment as the U.S. experiences a 7 million job deficit. However, in spite of overall downtrends for college graduates, jobs in technology are not only remaining buoyant- but continually growing! In 2013, nearly 70% of students pursuing degrees in technology had at least one job offer by graduation. Though salaries for graduates in other industries have dipped by 7.7%, those who work in the tech industry are enjoying some of the highest, most competitive pay of all college-educated workers.

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3 min read

Everybody Gets a Pony! Top 5 Reasons to Outsource Your Hosting & Managed Services

By Praecipio Consulting on Dec 15, 2014 11:00:00 AM

As the holiday season approaches, my family will undoubtedly ask me the same thing they do every year - What do I want? Since I was a little kid, I've always given the same answer to no avail, my request steadfast and unchanging: I want a pony. The likelihood of my receiving a pony this Christmas is still as unlikely as it's ever been, and I ask knowing that I'll be getting pajamas, stationery, and other non-pony related items like every previous holiday. While I repeatedly ask for the pony, the regular maintenance and upkeep (not to mention storage) of a pony is more than I can handle. Believe me, I'd still love a pony for Christmas. My life and schedule might permit some allocated riding time, but I don't have the resources or bandwidth to commit to everything else that goes into pony ownership. 

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Summit Expedia Co-Presentation

By Praecipio Consulting on Nov 11, 2014 11:00:00 AM

Discover how making the move from Perforce to Git at Expedia lead to standing room-only training sessions abundant with high fives. The move to Git improved Expedia's software development with faster development cycles, deeper integrations, increased transparency, and a more unified development platform. 

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5 min read

Expert Tips to Enhance Collaboration

By Praecipio Consulting on Oct 30, 2014 11:00:00 AM

While I may have seen Lord of the Rings, I've recently become keenly aware of my overall lack of knowledge around the ins and outs of the franchise. After creating a would-be "one does not simply" LOTR meme related to a new Atlassian product release, I HipChatted the idea to a co-worker for review. The following is the actual conversation that ensued:
 
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4 min read

Jira for Asset Management

By Praecipio Consulting on Oct 20, 2014 11:00:00 AM

Last year, companies spent a third of their budget on IT assets and related costs. Each piece of hardware and software equates to dollars, time, and resources. This can become costly when not well managed. Much like keeping a maintenance log for a vehicle, thorough documentation from purchase to hand-off  is required for every asset in your organization. Technology is central to your organization's operations and if not well managed it becomes a source of profit loss, unnecessary expenditure and endless frustration. Leveraging Jira, Atlassian's product and issue tracking software, you gain the documentation and visibility you need for best practices in ITAM (information technology asset management).

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5 min read

Top 5 Ways Jira Portfolio Increases ROI

By Praecipio Consulting on Oct 15, 2014 11:00:00 AM

Your organization is made up of many moving parts- from team members, to products, to stakeholders. Everyone has different project management needs, and the larger your organization, the greater the need for best practices in project management. Nobody knows project planning and tracking better than Atlassian, who continue to build industry-favorite SDLC tools like Jira and Confluence to enhance your team's collaboration and visibility. This year, they raised the bar even higher with the release of Jira Portfolio. You can track real-time adjustments to product releases and analyze use of resources in one central location to determine the best course of action every time for reliable delivery.  

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Introduction to Jira Portfolio

By Praecipio Consulting on Oct 9, 2014 11:00:00 AM

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5 min read

Paying for Mistakes: The Cost to Fix a Software Defect and How to Avoid It

By Praecipio Consulting on Oct 9, 2014 11:00:00 AM

In 2002, a study by NIST reported the U.S. Economy spent $59.5 billion annually fixing software defects. Less than a decade later, Cambridge University found the cost to have risen (in 2007 to 2011) to a global cost of $312 billion per year. With technology becoming an ever-growing presence in our society- from smart phones to smart cars- the pressure to build infallible software is at the forefront of companies' minds. A software defect, which can be caused by omitting even one character in pages of code, can have far reaching repercussions.

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3 min read

JIRA Portfolio: Atlassian's Latest & Greatest Release

By Praecipio Consulting on Sep 19, 2014 11:00:00 AM

Five major announcements at Summit 2014 weren't enough for Atlassian co-founders Scott Farquhar and Mike-Cannon Brookes. Sneaking in a "Number 0" announcement after such crowd pleasers as Jira Service Desk agent-based pricing and HipChat for Server and iOS8, the San Jose Convention Center nearly exploded when Mike introduced the world to Atlassian's newest addition:

 

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4 min read

The Future of Atlassian: Blowing Minds at Summit '14

By Praecipio Consulting on Sep 17, 2014 11:00:00 AM

Make a list of all the things you'd like to see in new and existing Atlassian products. Dream big. Get thoughts from other Atlassian users. Then- build, test, deliver and repeat. No, this isn't the Atlassian version of Willy Wonka's Chocolate Factory.

It's the future of Atlassian- and your mind will be blown!

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1 min read

Stash in the Enterprise: Meet Stash Data Center

By Praecipio Consulting on Sep 17, 2014 11:00:00 AM

Atlassian shot into the Enterprise with the release of their revolutionary JIRA Data Center in July, followed by Confluence Data Center in August. Major companies worldwide relying on Enterprise-level, mission-critical processes rejoiced- and now, they have even more reason to celebrate! Now Stash, the popular source code management for Git, is the newest Data Center offering from Atlassian. Currently in its beta version, the first and only platform of its kind to provide a highly available, scalable solution to collaborative Git teams of unlimited sizes with countless products and processes, Stash Data Center brings optimal uptime, the utmost reliability and unlimited scalability. It's only been a week since Scott Farquhar and Mike Cannon-Brookes introduced us to Stash Data Center in the Opening Keynote of Summit, but the IT community is already buzzing over the newest addition to the Atlassian Enterprise family!

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Jira Administrators Primer

By Praecipio Consulting on Sep 10, 2014 11:00:00 AM

Want to learn more about effective Jira administration? This Jira Administrators Primer will cover tasks and best practices that every Jira administrator should know. Delivered by our very own Christopher Pepe, attendees from this session will help you become more proficient in maintaining your Jira instance.

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2 min read

Hack the Code, Be the Change.

By Praecipio Consulting on Sep 4, 2014 11:00:00 AM

What do you get when you put 10 developers in an 18th floor downtown Austin office with 24 hours worth of tickets, iced coffee, beer and pizza?

The 24-Hour Atlassian Hack-a-thon.

The first charity event for the recently-opened Austin office kicked off significant work around the Make a Diff website, where Atlassians, Experts, and developers around the city committed a full day and night's efforts towards resolving issues. To give back, all participants had to do was search for Jira issues by fields such as expertise, assign to themselves, and work to resolve. The charity model, as user-friendly as the Atlassian product stack itself, unlocks the power and skill set of people looking to make a difference in a collaborative, effective, and fun environment. 

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1 min read

Show your smarts with Confluence questions

By Praecipio Consulting on Aug 28, 2014 11:00:00 AM

As Abraham Lincoln famously said, "You can't trust everything you read on the internet." Those familiar with this anachronistic meme appreciate the sentiment behind it, as does anyone who has ever reported erroneous facts found while combing the interwebs. In today's fast paced world, you need reliable answers to your questions on demand.

Confluence Questions delivers search engine capability and collaborative communication across organizations that allows your entire team to demonstrate their expertise. Whether you want to know how to insert a macro into a template or where to get a speedy oil change during lunch, your queries are answered in real-time with the same collaboration and transparency you know and love from Confluence. Confluence Questions allows you to connect with experts in your organization by posting questions and up-voting the best answers for quick search-ability. 

 

LEARN MORE

Leverages your company's brain trust to provide the best answers, easily located, through the collaborative ability of Confluence. At Praecipio Consulting, our team are Atlassian Experts- when bringing clients best in breed practices and in competition. In conjunction with the release of Confluence Questions, Atlassian hosted Tour de Confluence Questions, an international competition to find the top exerts in the world- of which our own Charles Wells is among the top ranked! Interested in learning more about how to leverage Confluence Questions to find experts in your organization? Check out Charles in Praecipio Consulting's  webinar, The Experts Among Us: Finding Expertise via Confluence Questions. 

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1 min read

Brikit: Getting More From Your Confluence Investment with Theme Press

By Praecipio Consulting on Aug 7, 2014 11:00:00 AM

Software developers have known for years that Confluence is the ultimate collaboration tool. While the value may be apparent for some parts of your organization, others might be intimidated by new technologies, preventing your company from reaping the full return on your Confluence investment. Accentuating the power of Confluence to share information, Brikit's Theme Press gives companies an out-of-the-box tool that will trigger a Confluence adoption craze across your whole organization. Perfect for company intranets as well as external use, the beautiful design and unrivaled usability of Theme Press gives you the flexibility to customize your website for your purposes.

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4 min read

The Praecipio Consulting Way

By Praecipio Consulting on Jul 3, 2014 11:00:00 AM

Whether we're finding new, innovative ways to bring the Atlassian suite to clients or challenging ourselves to live our healthiest lifestyle, Praecipio Consulting strives daily for good practices in all spheres of life. Our experts believe in pursuing greatness not only in technology service and support, but in our daily lives- from staying in great shape to having great times together. We're a curious and competitive bunch, which makes us leading Atlassian Platinum and Enterprise experts; it's also why you'll find amongst our team an assortment of outdoors-loving, musically-inclined, organic & sustainable cooking folks with a penchant for craft beer (We'll let Dave continue to believe Coors is a craft beer.) Praecipio Consulting understands that a happy, healthy team gives us a competitive edge, which is why we invest in our experts- mind, body and soul!

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1 min read

Beer Me Jira

By Praecipio Consulting on Oct 1, 2013 11:00:00 AM

 

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1 min read

We've Gone Platinum

By Praecipio Consulting on Sep 13, 2013 11:00:00 AM

It all started seven years ago when Joseph and Christian Lane and Christopher Pepe took their years of software consulting knowledge and focused their energy on the Atlassian product suite.

Since then we have set big goals, worked hard and have grown in leaps and bounds. With clients ranging from start-ups to Fortune 20 and 500 companies, Praecipio Consulting has proven itself as a leader in consulting on the full Atlassian portfolio. We're proud to announce that we are now one of four platinum experts in the US, and one of 25 in the world.

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1 min read

The Secure Content Macro for Confluence

By Praecipio Consulting on May 16, 2013 11:00:00 AM

That’s right, our highly anticipated Secure Content Macro is now available on the Atlassian Marketplace. Secure Content allows you to securely display sensitive data to the right people at the right time anywhere in Confluence.

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7 min read

Migrating SVN to Git: How Atlassian Made the Switch - the Human Side

By Praecipio Consulting on May 16, 2013 11:00:00 AM

The following content was taken from Atlassian.com

This is the third blog post of a three part series where we focus on migrating the Jira code base from Subversion to Git. We wanted to share Atlassian’s migrating experience to those of you who are contemplating moving a large project to Git – without sacrificing active development. In our first post we discussed why we decided to make the switch to Git. In our second post we dove in the technical details of switching from Subversion to Git. 

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6 min read

From SVN to Git: How Atlassian Made the Switch Without Sacrificing Active Development

By Praecipio Consulting on Feb 15, 2013 11:00:00 AM

The following content was taken from Atlassian.com  

In this the first of a three part blog series which focuses on migrating the Jira code base from Subversion to Git. We wanted to share Atlassian’s migrating experience to those of you who are contemplating moving a large project to Git – without sacrificing active development. In our first post we discuss why we decided to make the switch to Git. In our second post we dive in the technical details of switching from Subversion to Git. In our third, and final post we will discuss how we managed the “human” angle to migrating.

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4 min read

Happy New Year - 2012 Recap

By Praecipio Consulting on Dec 31, 2012 11:00:00 AM

Looking back, 2012 was a stellar year for both Atlassian and Praecipio Consulting. While Atlassian continued to expand its presence in the software development community, so did we! As the year comes to a close, we look back at all we’ve accomplished and are truly grateful for the opportunity to grow alongside such an awesome partner. As the year comes to an end, we can’t wait for the new opportunities that will arise. We want to give a special thanks to all of our clients, partners and friends for making 2012 so great, and wish each and everyone of you a prosperous 2013!

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2 min read

Praecipio Consulting Webinars

By Praecipio Consulting on Dec 20, 2012 11:00:00 AM

Our monthly webinars are designed to help you become proficient with the entire Atlassian product suite. Wether you want to convince your team to adopt Jira or are in search of some handy tips and tricks for End Users and Administrators, our webinars are designed for any skill level.

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5 min read

Collaboration Best Practices - 3 Reasons Why Email Hurts Your Productivity

By Praecipio Consulting on Dec 12, 2012 11:00:00 AM

The following content was taken from Atlassian.com:

One of the turning points for communication in the workplace was the invention of email. Historically it’s been the easiest way to make contact in any business relationship – short, pointed conversations with the teammates you work closest with, or quick messages to people you’re communicating with for the very first time. You could say it changed the way we all work. Since its inception, however, the notion that email is also a good channel for team collaboration is what’s holding us all back.

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1 min read

Praecipio Consulting - Atlassian Enterprise Expert

By Praecipio Consulting on Nov 15, 2012 11:00:00 AM

Along with Atlassian’s new offering of Enterprise level Jira and Confluence comes the Atlassian Enterprise Expert Certification. It’s designed to help Enterprise level clients find Atlassian Experts best suited to provide solutions to enterprise level problems. It’s hard to believe that it has been 6 years since our first enterprise deployment, and we are honored to announce that we are officially, Atlassian Enterprise Expert Certified!  

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Jira 5.2 Sneak Peek

By Praecipio Consulting on Oct 26, 2012 11:00:00 AM

The Atlassian team has been working hard, and to prove it here is a sneak peek of Jira 5.2, soon to debut. With Jira 5.2, it’s easy to add, remove and swap workflows to find the perfect set for your project. Check it out:

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2 min read

GreenHopper Innovation Week

By Praecipio Consulting on Oct 15, 2012 11:00:00 AM

 Between Atlassian Summit and the launch of  GreenHopper 6, the Atlassian team took a break to conduct an innovation week. Basically, the team had saved up their  “20% time” over a number of weeks to put it to use during one week.
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3 min read

Jira Tip of the Month: Dot and Comma Dialogue Shortcuts

By Praecipio Consulting on Oct 3, 2012 11:00:00 AM

Dot ‘.’ and Comma ‘,’ shortcuts

Take your fingers off that mouse! These keyboard shortcuts will help you become a Jira speedster, and get your co-workers to ask “Whoa, how’d you do that?”

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1 min read

AtlasCamp 2012: Intermediate Jira Plugin Training Course by Praecipio Consulting

By Praecipio Consulting on Sep 18, 2012 11:00:00 AM

That’s right, only one day left until AtlasCamp 2012. Our developers eagerly await this day every year, so you can imagine our excitement when Atlassian asked our very own Christopher Pepe to design and teach the Intermediate Jira Plugin Training Course!

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2 min read

Jira: Not Just for Software Development

By Praecipio Consulting on Aug 17, 2012 11:00:00 AM

Jira’s an issue tracking application, but its core flexibility and strengths mean it can become much more than a tool limited to a development group. Jira’s incredibly adept at helping teams track and accomplish tasks. Jira also has a masterful ability to manage life cycles - and it’s found great success in numerous use cases.

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6 min read

7 Ways Social Enterprise Apps Are More Than Just Talk

By Praecipio Consulting on Aug 1, 2012 11:00:00 AM

by Ashley Furness

CRM Market Analyst, Software Advice
June 27, 2012

Until recently, I might have called Microsoft crazy to drop $1.2 billion on social enterprise app vendor Yammer. The business case for replicating popular social networking functionality in a corporate environment seemed dubious at best. Would there ever be a return on investment?

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2 min read

The Powers of Persuasion - Atlassian and Business Process Management

By Praecipio Consulting on Jul 26, 2012 11:00:00 AM

During our last Atlassian User Group meeting a few attendees asked us for pointers on how to convince their managers to implement or expand upon the Atlassian product suite as a Business Process Management Tool. To us the task seemed easy, especially since Process Optimization and Management are some of our founding principles.

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5 min read

Meet the New & Improved Bamboo OnDemand!

By Praecipio Consulting on Jul 17, 2012 11:00:00 AM

If you’re a Bamboo OnDemand subscriber, you could be forgiven for feeling a stab of jealousy every time a new batch of awesome features comes out for the on-premises Bamboo offering.  ”When, oh when, will it be my turn?”, you pined.  Well, if you logged into your Bamboo OnDemand instance this morning, you already know that the wait is over.   Bamboo OnDemand is now roughly on par with Bamboo 4.1.  ”Roughly”, because there are still a few differences such as not being able to install plugins or use commercial version control systems.

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4 min read

How to Customize your Jira Dashboards

By Praecipio Consulting on Jul 12, 2012 11:00:00 AM

About Dashboards and Gadgets

The Jira Dashboards is the first screen you see when you log in to Jira. It can be configured to display many different types of information, depending on your areas of interest.

If you are anywhere else in Jira, you can access your Jira Dashboards view by clicking the ‘Dashboards‘ link in the top left corner of the Jira interface.

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1 min read

Jira 5.1 Released

By Praecipio Consulting on Jul 11, 2012 11:00:00 AM

We’re excited to announce the availability of Jira 5.1!

Jira 5.1 introduces a number of new capabilities for new and existing customers:

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1 min read

Information Economics and Confluence: Putting the I Back into IT.

By Praecipio Consulting on Jun 27, 2012 11:00:00 AM

When it comes to IT, why do most organizations focus more on the T in technology than the I in information? The purpose of a good IT infrastructure’s to prevent information asymmetry and the implications that come with it. By properly managing your company’s information network you can create value through better decision-making.

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7 min read

Team Calendars 2.3 Released

By Praecipio Consulting on Jun 26, 2012 11:00:00 AM

We’re excited to announce the release of Atlassian Confluence’s Team Calendars 2.3. For this Team Calendars release Atlassian focused a lot on helping you stay up to date with upcoming events in your team.

Here’s a list of highlights for this release…

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5 min read

Stash 1.1 Released: Simple, Secure Git Repository Management for the Enterprise

By Praecipio Consulting on Jun 19, 2012 11:00:00 AM

Seven weeks ago the world met Stash – a centralized solution to manage Git repositories behind the firewall. Stash 1.0 was a huge launch! Atlassian’s been deluged with great feedback and already have small agile teams and large enterprises adopting Stash for their Git development.

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1 min read

Lean Thinking- Reducing Process Generated Waste

By Praecipio Consulting on Jun 18, 2012 11:00:00 AM

Lean thinking allows organizations to determine value, and organize their value creation processes in a specific sequence. This fundamental understanding of the value stream allows organizations to dived their work processes into:

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3 min read

The ABC's of Agile

By Praecipio Consulting on Jun 7, 2012 11:00:00 AM

The Agile school of software development’s currently one of the most accepted methodologies for improving productivity. Targeted mainly towards IT managers and CIOs, Agile methods promote an interactive approach which have the ability to help flatten your organization’s cost of change curve.

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1 min read

Atlassian's Add-on Development Competition, v.6.0

By Praecipio Consulting on Jun 6, 2012 11:00:00 AM

Yes, that's right, Codegeist, your favorite annual development competition is back! Some of you who came to Atlassian Summit will know that this year's Codegeist started June 1st and goes until July 16th. This year Atlassian's giving away $45,000 USD in cash prizes across four categories.

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5 min read

Introducing Atlassian Bamboo 4.0

By Praecipio Consulting on Mar 28, 2012 11:00:00 AM

BIG NEWS FROM ATLASSIAN: “Between Mardi Gras, St. Patrick’s Day and unpredictable weather, March is one crazy month –and we at Atlassian are still deeply mad for DVCS! As an expression of our mania, we put extra love for DVCS users into Bamboo 4.0, now available for download. If you’re not a DVCS user (at least, not yet…), there’s no need to feel left out because Bamboo 4.0 has plenty of goodness for you, too. You know we wouldn’t do ya wrong!

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4 min read

Jira 5's Social Perks

By Praecipio Consulting on Mar 2, 2012 11:00:00 AM

Jira 5 is a brilliant platform for collaboration, connecting the people, activity and applications you work with every day.

Software development involves your entire organization, and good software becomes great when you bring everyone into your development process. Atlassian Jira 5′s here, connecting the dots between the development process and the rest of your business.

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4 min read

Atlassian Releases Jira 5

By Praecipio Consulting on Feb 22, 2012 11:00:00 AM

So you’ve probably heard already – Atlassian released Jira 5 today, loaded with tons of new stuff. Here’s Atlassian’s press release, which gives a cumulative primer:

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Continuous Integration Domination: Jira Issues + Bamboo Builds

By Praecipio Consulting on Feb 8, 2012 11:00:00 AM

 

 

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4 min read

Team Calendars 1.8 Released - Subscribe from Google Calendar

By Praecipio Consulting on Jan 30, 2012 11:00:00 AM

Did you actually think Atlassian was gonna slow down just because it’s a new year? After an exciting first 6 months in 2011, the Team Calendars development team continues it’s blazing pace in 2012.

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3 min read

Atlassian Releases Confluence SharePoint Connector

By Praecipio Consulting on Jan 13, 2012 11:00:00 AM

The latest release of the Confluence SharePoint Connector is loaded with new features that help make the static content you store in SharePoint easier to embed within the dynamic content you create and share in Confluence.

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8 min read

Best of 2011: Confluence Edition

By Praecipio Consulting on Jan 5, 2012 11:00:00 AM

Here’s Atlassian’s Matt Hodges’ take on Atlassian Confluence’s best additions of 2011, which he says “paved the way for the future of online collaboration:”

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8 min read

Jira: Best 11 of 2011

By Praecipio Consulting on Dec 30, 2011 11:00:00 AM

2011 was an epic year for the Jira Family including two massive releases, the launch of a new product – Atlassian Bonfire – and the introduction of Atlassian OnDemand just to name a few things. Atlassian’s Ken Olofsen had a tough time whittling this list down to just 11 things, but “did his best” to use a “traditional 4-4-2 formation“ (see primer on jersey number relevance) to highlight his “Jira Best XI” for 2011. So, here’s Ken:

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5 min read

Bamboo 3.4 Holiday Release - Git Submodules and EC2 Windows Support

By Praecipio Consulting on Dec 15, 2011 11:00:00 AM

Bamboo 3.4s ready for download and ready to spread a little joy for the holidays. This release provides some gifts for Atlassian’s Git users, and will bring joy to those expanding their continuous integration process into the cloud.

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4 min read

Confluence 4.1 Release: Tons of Christmas Goodies

By Praecipio Consulting on Dec 13, 2011 11:00:00 AM

Editor’s note: Please note the total coolness of these Confluence 4.1 features, *in addition to what’s listed below*: pimping your imagesautoconvert of content from the likes of YouTube, Google Maps, Vimeo, Flickr (paste a URL, Confluence will turn into content automagically), and find and replace. This is awesome stuff – so make sure you’re sitting down and holding onto something!

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2 min read

Team Calendars 1.6 Released - Share Your Custom Dates

By Praecipio Consulting on Nov 28, 2011 11:00:00 AM

Atlassian’s Team Calendars development team has been working hard to make Team Calendars the glue between Jira and Confluence. They’re excited to announce that their next major release - Team Calendars 1.6 - is available for download now!

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3 min read

GreenHopper 5.8 Now Available: Rapid Board for Kanban

By Praecipio Consulting on Oct 19, 2011 11:00:00 AM

GreenHopper 5.8 is now available, delivering a huge win for everyone: the new Rapid Board.

A major innovation for GreenHopper, the Rapid Board’s a flexible new board for managing and reporting on work in progress. The Rapid Board also provides multiple project support, which alone satisfies a whopping 255 votes - the most requested feature in GreenHopper’s history!

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2 min read

From Atlassian: Finally, Bitbucket Supports Git!

By Praecipio Consulting on Oct 3, 2011 11:00:00 AM

Bitbucket now supports Git!

You’ve been asking for it, the Bitbuket team has even joked about it – now it’s here (for real): for the one year anniversary of Bitbucket joining Atlassian, they’re announcing Git support.

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Communication through the Ages

By Praecipio Consulting on Sep 26, 2011 11:00:00 AM

 

Topics: atlassian Blog
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2 min read

Atlassian's Confluence 4.0 is HERE!

By Praecipio Consulting on Sep 20, 2011 11:00:00 AM

Introducing a New Standard in Content Collaboration

Confluence 4.0 is here! After more than a year of development, and many more years of listening to your feedback, we’re stoked to deliver you Confluence 4.0 – the fastest, richest, most intuitive collaboration experience ever.

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2 min read

Atlassian: Jira 5.0 Milestone 4 Early Access Preview

By Praecipio Consulting on Sep 12, 2011 11:00:00 AM

Atlassian Jira developers have been hard at work on version 5.0, and Atlassian’s “happy to announce” the availability of milestone 4 via the Early Access Program. Lots of great Jira improvements to check out in this milestone, so read on…

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1 min read

The Democratization of Process: BPM + Cloud

By Praecipio Consulting on Aug 3, 2011 11:00:00 AM

We were reminded of Phil Gilbert’s 2010 keynote, “The Democratization of Process,” earlier today while fine-tuning an integration of business process management (BPM) methodology and cloud technology. If you’re pondering the clash of governance vs crowd-sourced content, Gilbert’s keynote (below) offers some helpful perspective.

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What's New in Jira 4.4

By Praecipio Consulting on Aug 2, 2011 11:00:00 AM

Jira 4.4 is live! Check out this deep dive into its new features:

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4 min read

Hey Atlassian Users: Easy Release Management with Bamboo 3.2!

By Praecipio Consulting on Jul 28, 2011 11:00:00 AM

Bamboo 3.2 Now Available

Automate your complete release process down to one-click, add manual Stages to your deployment process, and re-run failed Stages with the newest version of Atlassian’s continuous integration server, Bamboo 3.2.

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2 min read

Jira 4.4 Sneak Peak

By Praecipio Consulting on Jul 21, 2011 11:00:00 AM

Searching the change history of issues in Jira gives specific, key information about issues, and helps developers make decisions and prioritize work.

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3 min read

Introducing Bonfire 1.0 - Rapid agile testing for Jira

By Praecipio Consulting on Jul 13, 2011 11:00:00 AM

Shortly after introducing the Bonfire beta program at Atlassian Summit 2011, Atlassian’s happy to announce the official release of Bonfire for Jira. Bonfire’s a tool for QA teams, testers, and developers – or anyone, really – to rapidly file comprehensive bug reports directly from the web application they are testing.

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2 min read

Jira + ITIL

By Praecipio Consulting on Jun 24, 2011 11:00:00 AM

Atlassian Jira's a remarkably flexible tool. For most who hear “Jira,” things like issue tracking, project management, and software development come to mind. Very rarely do people think of ITIL in relation to Jira. But then again, many don’t know what ITIL is.

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3 min read

New (Awesome) Confluence Calendar Add-On

By Praecipio Consulting on Jun 21, 2011 11:00:00 AM

Built from the ground up for collaborative teams that use ConfluenceTeam Calendars is a must have fully-supported addition for your wiki.

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4 min read

What's New in Atlassian's FishEye and Crucible 2.6

By Praecipio Consulting on Jun 15, 2011 11:00:00 AM

What’s new in FishEye?

Commit Graph
FishEye 2.6 introduces a new way to visualize your repositories and commits with a graphical representation of the source – the Commit Graph. FishEye keeps you up-to-date on current activity in your source through Activity Streams and RSS – now you can use the Commit Graph to understand more about your source.

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2 min read

Big-Time Upgrade to Atlassian Help Forums!

By Praecipio Consulting on Jun 9, 2011 11:00:00 AM

We’re stoked about Atlassian's new Q&A site Atlassian Answers. Here’s the scoop from Atlassian’s Jon Silvers:

“Meta question: Why Q&A?

Q&A sites are popping up all over, and for good reason. Q&A sites have lots of advantages over traditional forums tools, including the badge systems and the emphasis on reducing duplicate questions.

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2 min read

Atlassian: SharePoint Gets Social With Confluence

By Praecipio Consulting on Jun 7, 2011 11:00:00 AM

The latest release of the Atlassian’s Confluence SharePoint Connector is loaded with new features that turn SharePoint into the social collaboration platform you always wished it was. Best of all, it’s available for download today…here’s the scoop:

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Less Waste, Less Frustration

By Praecipio Consulting on Jun 2, 2011 11:00:00 AM

Another “what we do in a nutshell.” We love this stuff.

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1 min read

CTXAUG: Second Meeting Recap

By Praecipio Consulting on May 25, 2011 11:00:00 AM

Hi everyone! Thanks again for attending last week’s Central Texas Atlassian User Group (CTXAUG). We were thrilled to have 16 attendees for our second meeting – and hope to top 25 at our third! View the meeting slides here, which include Kenn North’s presentation about how his company leverages Confluence and Jira; view Nassim Massah’s presentation about Atlassian Build Pipelines here.

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1 min read

Christopher Pepe to Speak at DevChatt

By Praecipio Consulting on May 24, 2011 11:00:00 AM

Christopher Pepe, head of our Atlassian practice, will travel to Chattanooga this weekend to present at DevChatt – a tech-focused conference for software developers and technology enthusiasts. His presentation – “Jira and Greenhopper for Agile Development” – will focus on how plugins are greats ideas but not the only ideas, how there aren’t any silver bullets, and how to use Greenhopper more effectively for Agile. Be sure to check it out – Christopher will knock your socks (or flip-flops) off.

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1 min read

Congratulations, Graduates!

By Praecipio Consulting on May 20, 2011 11:00:00 AM

Congrats, 2011 graduates! And special congrats to the University of Texas at Austin Class of 2011, our alma mater. You’ll be offered many unsolicited, bigger-picture pieces of advice tomorrow – so we thought we’d get your feet wet with this short note:

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2 min read

Introducing Bamboo 3.1

By Praecipio Consulting on May 12, 2011 11:00:00 AM

So, what’s new in Bamboo 3.1? Check it out this update from Atlassian:

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Speakeasy = New Atlassian Extension Mechanism

By Praecipio Consulting on May 9, 2011 11:00:00 AM

Check Speakeasy out here. It’s an experiment right now, with these basic design goals:

  • social extensions
  • augmentative extensions
  • user-level extensions
  • extensions written using simple web technologies

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1 min read

Forward Planning in Greenhopper

By Praecipio Consulting on May 6, 2011 11:00:00 AM

Atlassian’s GreenHopper has a ton of features to help you organize and plan projects. But some features are harder to find than others. Christine Bang’s new post series The Three Pillars of GreenHopper highlights out-of-the-way features you can use when planning your projects.

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1 min read

Ideas from SmartGrid Roadshow: Chattanooga

By Praecipio Consulting on May 5, 2011 11:00:00 AM

We’re having a blast at Chattanooga’s SmartGrid Roadshow this week. The show’s been a host to hundreds of industry-changing intelligence that will lead electric utilities into the next generation of energy. We’re here collaborating with other energy market technology leaders about how utilities can re-engineer their business processes to support grid digitization and more customer empowerment.

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1 min read

First-Ever San Antonio Atlassian User Group

By Praecipio Consulting on May 4, 2011 11:00:00 AM

San Antonians, you don’t have to make the drive to Austin to get involved. We’re bringing San Antonio its first Atlassian User Group (AUG)!

Join us later this month for the first San Antonio Atlassian User Group (SATXAUG)! Expect to enjoy appetizers, speakers, and the chance to talk shop with other Atlassian users about how they use Atlassian tools.

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1 min read

CTXAUG Second Meeting: Join Us!

By Praecipio Consulting on May 3, 2011 11:00:00 AM

To all Austin-area Atlassian users (we know there are lots of you) – please join us next month for the second-ever Central Texas Atlassian User Group (CTXAUG)! At our first meeting we enjoyed snacks, beer, two Jira and Confluence whizzes, and the chance to talk shop with other Atlassian users about how they use Atlassian tools.

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The "Business Stuff" Behind the Innovation

By Praecipio Consulting on May 3, 2011 11:00:00 AM

Great ideas sell, even without the fortification of brand or tangibility. If an idea’s well-built, well-defined, and in-demand, sales are almost guaranteed with a little marketing.

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Donate: Southeastern US Tornado Relief

By Praecipio Consulting on May 1, 2011 11:00:00 AM

Parts of Mississippi, Alabama, Georgia, and Tennessee sustained catastrophic damage from this week’s tornado outbreak. It saddens us to learn that so many people have lost loved ones and their lives as they once were. Having experienced this severe weather event and facing a Mississippi River flood of historic proportions, it’s important that we care for our neighbors in the Southeast.

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Happy Earth Day!

By Praecipio Consulting on Apr 22, 2011 11:00:00 AM

From the team at Praecipio Consulting, Happy Earth Day 2011! Since 1970 Earth Day has reminded folks of environmental issues they have the power to resolve. Consider today what you can do to consume less energy, reduce waste and pollution, and live more sustainably.

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SmartGrid: The Future of Electric Power

By Praecipio Consulting on Apr 14, 2011 11:00:00 AM

SmartGrid technology is the effective future of the electric power industry. Just consider the numbers: the US SmartGrid market is expected to double in size between 2009 and 2014, from $21.4 billion to $42.8 billion, with global SmartGrid spending exceeding $200 billion in 2015. With significant aid from federal stimulus funding, SmartGrid development and implementation has already begun across the US. Experts expect SmartGrid technology to become the electric industry standard within 20 years.

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Day Two, SXSWi Trade Show: Free Water Bottles!

By Praecipio Consulting on Mar 15, 2011 11:00:00 AM

Day two’s off to a great start. Our Jira toaster‘s been hot all morning. We’ve enjoyed talking to the innovative companies attending SXSWi. There are a lot of great ideas here, all of which need to be fortified by good business processes and solid technology.

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SXSW Trade Show: Shots from the First Day

By Praecipio Consulting on Mar 14, 2011 11:00:00 AM

We’ve seen hundreds of folks on our first day at SXSW Trade Show. Thanks for swinging by! If you’re at the festival, be sure to come by tomorrow for more swag giveaways, process/ITSM talk, and Atlassian Jira-powered kitchen appliances.

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Controlling a Toaster With Atlassian Jira - SXSW Trade Show 2011

By Praecipio Consulting on Mar 10, 2011 11:00:00 AM

The Agile Framework, and in particular scrum allows any team or organization the ability to deliver product to the customer at the pace of new technology. But it's not just for software development.

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Atlassian Development: Chris Pepe Slays the Dragon

By Praecipio Consulting on Mar 1, 2011 11:00:00 AM

We’re excited to announce that our primary Atlassian guru, developer, ace, bad-a… Chris Pepe, has slain a dragon. A huge, fire-breathing, metaphorical dragon.

Chris completed Atlassian’s Here Be Dragons quest, in which developers from villages worldwide are challenged with the task of fully integrating a suite of Atlassian applications. And he did it without a sword.

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10 Hotspots for Process-Generated Waste: (02) Over/Under-Communicating

By Praecipio Consulting on Feb 24, 2011 11:00:00 AM

This is the second installment of a 10-week series. Each Thursday we (a) pinpoint a hotspot, (b) offer context and possible solutions, and (c) ask for answers from the crowd. So, enjoy – and contribute!

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CTXAUG First Meeting at Scholz Beer Garten

By Praecipio Consulting on Feb 22, 2011 11:00:00 AM

We’re excited to host the first Central Texas Atlassian User Group next month – a place for Atlassian users (Jira, Confluence, Greenhopper, Crucible, etc) to connect and share ideas. We’re expecting over 50 attendees, so we’ll be starting off with a bang!

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10 Hotspots for Process-Generated Waste: (01) Not Confronting Problems

By Praecipio Consulting on Feb 17, 2011 11:00:00 AM

This is the first installment of a 10-week series. Each Thursday we’ll (a) pinpoint a hotspot, (b) offer context and possible solutions, and (c) ask for answers from the crowd. So, enjoy – and contribute!

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We [Also] Offer SharePoint, Custom Development Services

By Praecipio Consulting on Feb 8, 2011 11:00:00 AM

We do SharePoint. So do other companies. We develop custom software and web parts. So do other companies. If you walk outside, you may hear to the cacophony emitting from the rooftops: “Need SharePoint? Custom this? Custom that? Talk to us. Talk to US. TALK TO US!”

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SharePoint 2007 vs. SharePoint 2010

By Praecipio Consulting on Feb 1, 2011 11:00:00 AM

There are many long, thorough comparisons of SharePoint 2007 and SharePoint 2010 out there. This isn’t one of them. Instead, we’ve created a brief list of what’s new in SharePoint 2010, so SharePoint 2007 users can quickly learn about the advantages of upgrading to 2010 and weigh their decision criteria.

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3 min read

The Post-PC Enterprise?

By Praecipio Consulting on Jan 25, 2011 11:00:00 AM

Former Microsoft Chief Software Architect Ray Ozzie said this in a memo released near his sudden departure from Microsoft in November:

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The Key to Profitability: Reduce Process-Generated Waste

By Praecipio Consulting on Jan 18, 2011 11:00:00 AM

Businesses run off process. They succeed with good process; they flop with bad process. Process is everything. Process is what renders a company efficient, maintainable, or a huge godawful mess.

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Don't Let Your Software Dictate Its Own Life

By Praecipio Consulting on Jan 11, 2011 11:00:00 AM

It’s natural for us to neglect maintenance. It works like this:

  • You have a problem that needs to be fixed.
  • You neglect the need for awhile because it’s not “bad enough” for you to spend money on it.
  • The problem worsens; the need intensifies. Extra work is done to keep things running.
  • The need is prioritized. But the solution is too expensive.
  • The problem worsens even more. Tons of extra work is done to keep things running.
  • The money spent on temporary solutions nears the total cost of a solution.
  • You purchase a solution to the problem.

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Merry Christmas!

By Praecipio Consulting on Dec 24, 2010 11:00:00 AM

 

From the Praecipio Consulting team, Merry Christmas! We hope you have an enjoyable Christmas holiday.

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First Central Texas Atlassian User Group

By Praecipio Consulting on Dec 14, 2010 11:00:00 AM

 

We’ve talked a lot on this blog about what Atlassian Jira and Confluence are and how they can be used. We’re big fans. But some of you are already benefiting from them, and are big fans too. That’s why the Praecipio Consulting team has launched the Central Texas Atlassian User Group (@ctxaug), the first Atlassian user group in the Austin metro.

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Confluence for the Gaming Industry

By Praecipio Consulting on Dec 7, 2010 11:00:00 AM

Atlassian’s Confluence is a key supplement to its Jira product. Confluence acts as a powerful project management component, breaking down information barriers within the development environment and keeping everyone on the same page. With an extensive list of plugins and Microsoft Office integration, Confluence can improve information sharing extensively – especially when working in tandem with Jira.

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Partner Spotlight: Christian Lane

By Praecipio Consulting on Nov 30, 2010 11:00:00 AM

This week we spotlight Christian Lane, our firm’s Founding Partner. The eight QA’s below enlighten readers by revealing who Christian Lane is and how Praecipio Consulting got started. Enjoy:

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Jira for the Gaming Industry

By Praecipio Consulting on Nov 24, 2010 11:00:00 AM

Altassian’s Jira is perhaps the best issue tracking and software development management platform around. While Jira can be used in many, many ways, it’s found a sweet spot in the gaming industry.

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SharePoint for iPhone: SharePlus

By Praecipio Consulting on Nov 17, 2010 11:00:00 AM

As we mentioned in SharePoint in Safari Mobile, we neglected to review SharePlus – another popular SharePoint for iPhone (and in this case, iPad) app. SharePlus takes the cake from the four apps we reviewed in Comparing SharePoint iPhone Apps.

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SharePoint in Safari Mobile

By Praecipio Consulting on Nov 9, 2010 11:00:00 AM

As we said in Comparing SharePoint iPhone Apps, iPhone users now enjoy on-the-go access to SharePoint with a slick user interface. The latest versions of Safari mobile enable SharePoint to appear on a device as it does on a desktop monitor.

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Looking Forward to SXSW 2011

By Praecipio Consulting on Nov 4, 2010 11:00:00 AM

We’re excited to announce that Praecipio Consulting’s Christian Lane and Brian Nunnery are helping out with SXSW 2011as Interactive Liaisons. From now until the March festival, Christian and Brian will be using their strong communication and management skills to ensure that SXSW speakers and presenters have the support they need for their panels and presentations. It’s important for us to promote creativity and drive innovation, so we’re jazzed about having a hand in this year’s event.

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Comparing SharePoint iPhone Apps

By Praecipio Consulting on Nov 2, 2010 11:00:00 AM

A few years ago, the idea of accessing a powerful application like SharePoint on a mobile device was jaw-dropping. Today, the experience itself is dropping jaws.

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We're Social Capitalists

By Praecipio Consulting on Oct 19, 2010 11:00:00 AM

At Praecipio Consulting, we’re proud to call ourselves social capitalists. We’re a group of socially-minded people who want to help our local and global community while making a profit – proving that businesses can accomplish their business plans and philanthropic goals from under one roof.

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How To Organize SharePoint: Getting Away from Folders

By Praecipio Consulting on Oct 5, 2010 11:00:00 AM

 

 

Humans have been coming up with new ways to organize their information for years. The need to find the information you need quickly has perpetuated for centuries. When information began to be digitized, that need transitioned into the digital world – and soon we found ourselves with a pile of virtual files wondering how to manage them responsibly.

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Giving Back by Promoting Healthy Communities

By Praecipio Consulting on Sep 28, 2010 11:00:00 AM

At Praecipio Consulting, we care about promoting sustainability. By reducing organizational waste and making businesses more efficient, we can make a company more profitable while lessening its environmental footprint.

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Version Control in SharePoint

By Praecipio Consulting on Sep 23, 2010 11:00:00 AM

 

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Client Spotlight: EPB of Chattanooga

By Praecipio Consulting on Sep 21, 2010 11:00:00 AM

Electric Power Board (EPB) is an electric and telecommunications company owned by the city of Chattanooga, Tennessee. EPB provides electricity, cable, and as of this month, the fastest internet in the US to greater Chattanooga.

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Praecipio Team Sponsors Soccer Camp

By Praecipio Consulting on Sep 15, 2010 11:00:00 AM

As we’ve said before, we love helping others. We especially enjoyed helping others last weekend with our favorite sport: futbol.

We spent this Labor Day weekend sponsoring a soccer camp for early high schoolers in greater Chattanooga, Tennessee. It was great to spend time coaching the youth. We were lucky to have beautiful weather, too: sunny and 70 degrees.

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EPB Unveils Fastest Internet Service in US

By Praecipio Consulting on Sep 13, 2010 11:00:00 AM

Exciting news this morning: one of our clients has unveiled the fastest broadband internet service in the country. Chattanooga, Tennessee’s Electric Power Board (EPB) is offering Internet service of up to 1GB per second. That’s 20 times faster than the average American broadband connection.

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Google Wave. Now In A Box.

By Praecipio Consulting on Sep 7, 2010 11:00:00 AM

A year ago, Google Wave was the talk of Tech Avenue. Conversations about a new kind of communication – one that could “replace email” – popped up in breakrooms and team meetings around the country. Last month, however, Wave was shut down due to low adoption rates, leaving people wondering: “will Wave be lost forever?”

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FAQ's

By Praecipio Consulting on Aug 31, 2010 11:00:00 AM

Since we’re a consulting firm with a funky (we prefer “unique!”) name, we’re always armed with answers to the questions that follow “we’re Praecipio Consulting.” It would be a little silly to have an FAQ page on our website for such questions – so we’ve set out to answer the popular ones here. Ahem.

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Good Technology, Good Process, Good Profit

By Praecipio Consulting on Aug 24, 2010 11:00:00 AM

We recently heard a traffic analyst from the Texas Department of Transportation (TxDOT) speak about traffic analytics. Living in a city with the fourth-worst automobile traffic in the US, the topic was particularly engaging.

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How SharePoint Quick Launch Works

By Praecipio Consulting on Aug 23, 2010 11:00:00 AM

 

 

 

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Rule.fm: A Preliminary Assessment

By Praecipio Consulting on Aug 17, 2010 11:00:00 AM

Rule.fm is one of the latest start-up business productivity suites to appear on the map. “Making productivity accessible, affordable, reliable, and fun,” Rule.fm’s capabilities include people, project, document, and time management. More are on the way.

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Introduction to SharePoint for End-Users

By Praecipio Consulting on Aug 10, 2010 11:00:00 AM

There are many browser-based business productivity apps to choose from. Some help you manage projects. Some are accounting tools. Others enable you to share and edit documents. Few applications, however, allow you to do all of the above.

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Microsoft Office 2010 vs. Google Docs - Can They Compete?

By Praecipio Consulting on Jul 30, 2010 11:00:00 AM

Microsoft Office 2010 vs. Google Docs conversations aren’t just happening in the break room. Microsoft and Google themselves have taken some careful shots at one another over the last few months – the most explicit of which include Google’s claim that Google Docs makes Office 2003 and 2007 better (don’t adopt Office 2010) and Microsoft’s counter blog claiming “that’s not true.”

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Cloud Computing Risks and Rewards

By Praecipio Consulting on Jul 29, 2010 11:00:00 AM

The relationship between ITSM and cloud computing is still a hot topic. Companies are still asking questions regarding what the cloud is, IT versus business roles in adopting cloud infrastructure, and whether the shift toward cloud computing is optional or inevitable. Ambiguity abounds.

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Four Ways YOU Can Ensure Cloud Security

By Praecipio Consulting on Jul 16, 2010 11:00:00 AM

In our last Cloud post (Cloud Computing Risks and Rewards) we discussed a number of Cloud risks related to security:

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SharePoint Orientation

By Praecipio Consulting on Jul 14, 2010 11:00:00 AM

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How to Build a List in SharePoint

By Praecipio Consulting on Jul 8, 2010 11:00:00 AM

 

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SharePoint ROI: It's Up to You

By Praecipio Consulting on Jul 6, 2010 11:00:00 AM

ROIs matter most in high-effort, high-impact business decisions. Today, we put SharePoint ROI to the test.

Typically, the ROI from SharePoint depends on how it’s used. As Robert McDowell said in his book In Search of Business Value: “Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI.”

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How to Check Documents In and Out in SharePoint

By Praecipio Consulting on Jul 1, 2010 11:00:00 AM

 

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4 min read

Cloud Computing Risks and Rewards

By Praecipio Consulting on Jun 29, 2010 11:00:00 AM

The relationship between ITSM and cloud computing is still a hot topic. Companies are still asking questions regarding what the cloud is, IT versus business roles in adopting cloud infrastructure, and whether the shift toward cloud computing is optional or inevitable. Ambiguity abounds.

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2 min read

The ROI of BPM: A Realistic Approach

By Praecipio Consulting on Jun 22, 2010 11:00:00 AM

If you search for “ROI of BPM” in Google, you’ll find a host of ROI calculators and links that will “MAXIMIZE” your BPM ROI. The query results are no surprise. ROI matters most in BPM – it’s the bottom line.

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How to Customize a SharePoint Document Library

By Praecipio Consulting on Jun 17, 2010 11:00:00 AM

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ITSM: The Backbone of Cloud Computing

By Praecipio Consulting on Jun 15, 2010 11:00:00 AM

IT Service Management (ITSM) and cloud computing don’t always appear in the same discussion – even though one can’t be done well without the other. Integrating the two is especially important as we move further into (what could be) the fundamental shift toward cloud computing.

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How to Create a Document Library in SharePoint

By Praecipio Consulting on Jun 10, 2010 11:00:00 AM

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How to Upload Documents to SharePoint

By Praecipio Consulting on Jun 10, 2010 11:00:00 AM

 

 

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Leveraging Technology to Drive Intelligence

By Praecipio Consulting on May 10, 2010 11:00:00 AM

Richard Veryard’s thought-provoking powerpoint “Technologies for Organizational Intelligence” claims that intelligent organizations:

  • recognize that business opportunities are complex
  • respond to them coherently
  • pay attention to weak and strong signs of inefficiencies for the purpose of collective learning and innovation

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The Centralized Process Repository: Promoting Enterprise Efficiency

By Praecipio Consulting on May 3, 2010 11:00:00 AM

If you’re a large enterprise, you may be using different applications and processes to support local, national, and global initiatives. On those different levels, separate applications may be needed to manage unique sales, marketing, or IT processes.

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Now Online: EPBFI.com

By Praecipio Consulting on Apr 26, 2010 11:00:00 AM

Our team’s project management and Microsoft SharePoint services have facilitated the release of the Electric Power Board of Chattanooga (EPB)’s EPBFI.com. EPB is actively building a 100 percent fiber-optic Smart Grid. EPBFI.com will serve as an innovative communication platform for their 160,000+ customers.

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The Difference Between Cloud Computing and SaaS

By Praecipio Consulting on Apr 21, 2010 11:00:00 AM

In a business world clouded with buzzwords, it’s easy to lose track of the actual meanings of terms relevant to the IT industry.

Take cloud computing, for example – one of the tech industry’s biggest buzzwords at present. A number of software vendors have been using the phrase “cloud computing” to market their Software-as-a-Service (SaaS) products. Are the two terms different from one another, or the same? Or is cloud computing truly a meaningless buzzword?

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SharePoint as an Enterprise-Level BPM Tool?

By Praecipio Consulting on Apr 13, 2010 11:00:00 AM

As we’ve noted in previous posts, BPM enables businesses to map, analyze, and test business processes in order to make them more predictable, repeatable, and efficient. An enterprise can assume they’ll accomplish those goals by leveraging BPM software from EMC, Lombardi, or Savvion…but with Microsoft SharePoint? Isn’t that for enterprise collaboration and document management?

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4 Misconceptions of Process Automation

By Praecipio Consulting on Apr 8, 2010 11:00:00 AM

By nature, process automation involves taking away human tasks and executing them with technology. Naturally, people can be sensitive to automated processes. They may become insecure about their job if they think tasks will be taken away from them.

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5 ITIL Change Management Tips

By Praecipio Consulting on Mar 19, 2010 11:00:00 AM

In order to remain competitive, a firm’s IT environment must be aligned with the firm’s business strategy – meaning IT should share responsibility in delivering value to the customer.

This is why Change Management is so important: changes to the IT environment must not disrupt the value delivered to the customer. IT must maintain stability even during change. ITIL’s Change Management methodology provides a clear framework (with defined roles, responsibilities, and processes) that can facilitate success.

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Praecipio: It's What We Do

By Praecipio Consulting on Mar 10, 2010 11:00:00 AM

At Praecipio Consulting, we love our name. Its meaning explains what we do. Most people, of course, have trouble orienting themselves with the name “Praecipio,” asking questions like:

  • “wait, how do you say it?”
  • “so, I’m curious – how do you spell that?”
  • “is it…Spanish?”
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Business Process Management Success, in a Nutshell

By Praecipio Consulting on Mar 3, 2010 11:00:00 AM

At the center of every business are the employees who support a company’s success by performing necessary daily processes. In order to succeed, however, employees need to work together in an organized, effective manner, with a sophisticated understanding of how their processes operate and relate to one another. Without it, business process may be rendered inefficient.

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EPB.net: Our Project Management Skills at Work

By Praecipio Consulting on Feb 25, 2010 11:00:00 AM

With the help of our project management, Microsoft SharePoint, and Business Process Management services, the Electric Power Board of Chattanooga (EPB) debuts its new site: EPB.net. EPB is actively building a 100 percent fiber-optic Smart Grid. Their new site will serve as an innovative communication platform for their 160,000+ customers.

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Process LifeCycle Management

By Praecipio Consulting on Feb 24, 2010 11:00:00 AM

It's About Adding Value

If you’re in business, you’ve probably heard the phrase “LifeCycle Management” used to describe different types of process management. There’s Information LifeCycle Management, Product LifeCycle Management, Incident LifeCycle Management, and on and on and on. What makes Process LifeCycle Management so important?

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Helping Others in Nicaragua

By Praecipio Consulting on Feb 22, 2010 11:00:00 AM

The Praecipio Consulting team spent a week helping others in Nicaragua this month. Our time there proved to be productive and fulfilling.

We served Children of Destiny Nicaragua, an orphanage just outside the nation’s capital, Managua, committed to caring for Nicaraguan youth. We spent time helping the orphanage’s teenage boys by teaching them how to fix their bicycles. It was rewarding for us to work closely with the boys! We taught them useful skills, and enjoyed the time we spent mentoring them.

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5 Quick ITIL Implementation Tips

By Praecipio Consulting on Feb 17, 2010 11:00:00 AM

According to Forrester’s latest research, IT spending is expected to grow 6.6 percent in 2010 to $568 billion. In order to realize the value of these investments, organizations may adopt industry-consistent frameworks like ITIL to improve IT process and establish reliable data points to measure success.