Atlassian Confluence is a wiki platform that allows document creation, collaboration, and management. It is a one stop shop for document storage and knowledge sharing. It integrates seamlessly with Jira, has powerful add-ons, and enables knowledge sharing, storing, and managing within teams. Confluence allows teams to create spaces for their area of focus while also giving visibility to content from one team to another in an organized manner.
Remember that really important document your colleague sent you months ago that you thought you didn't need? Or at least you thought you didn't need, until a new team member joins the organization and you're asked to provide that exact document for them to get insight into the work being done. As you navigate through your inbox, it begins to feel a lot like traveling through a vortex of information where that really important document just can't seem to surface. After wasting valuable time searching your inbox, you find that the document is actually stored in another location outside of your email. Confluence can save the day by reducing the wasted time fishing for knowledge based documents.
Here are the most common reasons why Confluence should be added to your mix of Atlassian tools:
Confluence and Jira Software are a meeting of minds
Capturing product requirements is part of a product’s lifecycle. Confluence's product requirements blueprint helps define, scope, and track product or feature requirements. Within the blueprint, teams can collaborate on gathering user stories in a table format specifying the changes needed and any additional notes. Once the table is filled out, the user stories can be highlighted and, with a click of a button, create issues directly in Jira. This allows converting ideas into trackable pieces of work in Jira. Each time the associated Jira issue is updated, teams have a dynamic report into the current state of each user story in their Confluence product requirements page.
A space for your teams to collaborate
As organizations grow, cross-functional teams become more apparent. For example, before development teams make software updates in Atlassian's software development tools, they collaborate on new features with product managers to assess what's feasible from a software development aspect. As these teams work together to meet the same organizational objectives, collaboration becomes the key to ensuring knowledge and ideas are shared.
Add-ons provide extended functionality
Atlassian products are well known for their powerful add-ons that allow for more features and Confluence is no different. Add-ons extend additional features outside of the native functionality of Confluence. If there is a feature you want, there's probably an add-on that provides you with the functionality you need. Add-ons allow you to optimize content inside of Confluence with dynamic reports, diagrams, data forms and much more.
Keep your teams’ process progressing forward
Confluence coordinates and aligns your team as work is being done. Whether you're iterating changes in your code in Bitbucket or deploying code in Bamboo, Confluence gives you a single platform to populate your technical documentation. If a new team member joins your team, they have insight into the work that's being done; reducing friction in knowledge sharing while keeping your team moving forward.
It can make your team smarter
Every team has a unique style of sharing knowledge. Confluence allows you to share knowledge in a variety of formats, helping create a more versatile experience for users consuming the content. Whether you're creating runbooks for technical processes or simply creating a table for a team schedule, Confluence supports the format you wish to create. Additionally, Confluence streamlines knowledge sharing by allowing you to standardize your teams’ documentation process, which reduces the friction in searching and learning for team members.
Confluence gives teams the freedom to store, share and manage knowledge in a single platform. Documents no longer have to live in separate areas, breaking down communication barriers and knowledge sharing among teams. Please contact us to learn more about Atlassian Confluence.